Hideaway Beds Reviews

Name: Hideaway Beds
Address: Unit 1, ERC, Plympton
Rating: 4.91

4.9 Rating 238 Reviews

98 %

of reviewers recommend Hideaway Beds

4.9

Based on 238 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hideaway Beds:

Established for over twenty five years, Hideaway Beds pride themselves on supplying innovative space saving furniture and delivering excellent customer service, which is why they have built the reputation as the UK’s premier wall bed specialist.

Hideaway Beds work with many furniture manufactures, joiners, architects, interior design practices and retail customers all over the UK and abroad to supply space saving furniture and wall bed mechanisms for both domestic and commercial application. They operate from a distribution centre in Devon where many products are available for next day dispatch from stock.

Visit Website

Phone:

01752 511111

Email:

info@wallbeds.co.uk

Location:

Unit 1, ERC
Plympton
PL7 4JH

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Hideaway Beds 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic wall bed & team to help you out with any concerns. Bed arrived promptly and everything worked from start to finish. I've put bed up myself and took me just few hours. Absolutely loving it . Saving so much space and it's sold made frame plus comfy mattress 😁 wish I could sleep longer 😸”

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“Great product, works well. Comfy spare bed and folds away tidily. A little heavy to install but not difficult. Did it with my son.”

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“Great service, the spare room which is my craft room is only a bedroom when the grandchildren visit. super bed and so much more room now.”

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“Exactly as described. Good customer service and delivery. Bed itself was a battle to put together and video not very helpful. Now it is in use it’s perfect for what we wanted. Quality item. Folds up well and comfortable.”

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“My double wall bed is very comfortable.”

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“Purchase wall bed frame was delivered on the date said and fitted in no time due to good layout of instructions pamphlets and on line video information Brilliant company highly recommended Thanks M Wallis”

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“Excellent service and follow up. Kit was perfect, the bed is effortless to raise and lower. Plans and instructions could not be faulted and the cutting list is really helpful. For a DIY enthusiast, I couldn’t be more happy with the end result”

Hideaway Beds 5 star review on 26th January 2023

Helpful Report

Thank you for your review and feedback Stephen. We always love to see images of what our customers create using our hardware. Great use of the space and really nice finish. We are really pleased you are happy with your purchase.

“Excellent customer service and an excellent walk bed. Can’t fault it - highly recommend!”

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“This is a quality product, really solid and works beautifully. It has transformed the way we use a 'box' room, turning it into a multi-functional space. Fantastic service from Hideaway Beds too.”

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“Really nice addition to a small space providing convenience and comfort. Definitely a two man install but a great guest room complement.”

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“Brilliant service, ordered last minuit for a foldaway bed, as had a tenant moving into the property. Delivered promptly.”

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“Excellent space saving idea. My husband uses this daily as his desk and our adult son has slept well on this when staying overnight. Brilliant purchase and amazing customer service and communication. Definitely would recommend x”

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“Very pleased with the fold-away bed and very impressed with the prior, during and after-sale advice and service.”

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“Liz was excellent!!”

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“Great item ,made an amazing fold up bed ,good service”

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“My bed-desk combo is a brilliant solution for my small study. I went for the cupboards and pigeonhole options and get both a massive space saver and a very comfortable guest bed when needed. Its a big challenge to assemble single-handedly, but possible if you get assistance with steadying the heavy and high-up structural panels. It's solid, stable and indispensable now.”

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“Excellent service and product. Easy to assemble and good quality. Would definately recommend.”

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“Excellent product, our customer was extremely pleased with the hideaway bed that we used with our bespoke cabinets.”

Hideaway Beds 5 star review on 31st October 2022

Helpful Report

Thank you for your feedback and for posting the lovely images of the final solution you created. We love seeing how our customers integrate our hardware within their own bespoke designs and this looks great!

“the bed is sturdy but it's not for space solution. it's quiet heavy too which I can understand to make it stable space in between study table and bed when bed is unfold is quiet narrow..no file storage can fit in.”

Helpful Report

Hi Asim, Thank you for your feedback, I did check to see if we had any correspondence from you since your purchase, but could not find any, so apologies if this was missed. The bed is designed as a space-saving solution, as it folds away when not in use, therefore freeing up floor space during the day. The desk depth is 45cm, which is usually adequate for most users with laptops, office stationary etc. We are sorry you are not completely satisfied with your purchase as we usually get excellent feedback on this product, but if there is anything else we can do to assist going forward please contact a member of the sales team. Regards Hideaway Beds

“Firstly thank the after sales email was most appreciated and makes a nice change for a company to take interest after the sale has been made. my husband and son in law assembled and installed the bed. We are delighted with the quality, design and overall appearance both when the bed is opened and closed. Solid and sturdy. One very happy customer. We would definitely recommend.”

Helpful Report

Hideaway Beds is rated 4.9 based on 238 reviews