Hideaway Beds Reviews

Name: Hideaway Beds
Address: Unit 1, ERC, Plympton
Rating: 4.90

4.9 Rating 230 Reviews

98 %

of reviewers recommend Hideaway Beds

4.9

Based on 230 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hideaway Beds:

Established for over twenty five years, Hideaway Beds pride themselves on supplying innovative space saving furniture and delivering excellent customer service, which is why they have built the reputation as the UK’s premier wall bed specialist.

Hideaway Beds work with many furniture manufactures, joiners, architects, interior design practices and retail customers all over the UK and abroad to supply space saving furniture and wall bed mechanisms for both domestic and commercial application. They operate from a distribution centre in Devon where many products are available for next day dispatch from stock.

Visit Website

Phone:

01752 511111

Email:

info@wallbeds.co.uk

Location:

Unit 1, ERC
Plympton
PL7 4JH

Write Your review

Tell us how Hideaway Beds made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hideaway Beds 5 star review on 2nd September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a quality product, really solid and works beautifully. It has transformed the way we use a 'box' room, turning it into a multi-functional space. Fantastic service from Hideaway Beds too.”

Helpful Report

“Really nice addition to a small space providing convenience and comfort. Definitely a two man install but a great guest room complement.”

Helpful Report

“Brilliant service, ordered last minuit for a foldaway bed, as had a tenant moving into the property. Delivered promptly.”

Helpful Report

“Excellent space saving idea. My husband uses this daily as his desk and our adult son has slept well on this when staying overnight. Brilliant purchase and amazing customer service and communication. Definitely would recommend x”

Helpful Report

“Very pleased with the fold-away bed and very impressed with the prior, during and after-sale advice and service.”

Helpful Report

“Liz was excellent!!”

Helpful Report

“Great item ,made an amazing fold up bed ,good service”

Helpful Report

“My bed-desk combo is a brilliant solution for my small study. I went for the cupboards and pigeonhole options and get both a massive space saver and a very comfortable guest bed when needed. Its a big challenge to assemble single-handedly, but possible if you get assistance with steadying the heavy and high-up structural panels. It's solid, stable and indispensable now.”

Helpful Report

“Excellent service and product. Easy to assemble and good quality. Would definately recommend.”

Helpful Report

“Excellent product, our customer was extremely pleased with the hideaway bed that we used with our bespoke cabinets.”

Hideaway Beds 5 star review on 31st October 2022

Helpful Report

Thank you for your feedback and for posting the lovely images of the final solution you created. We love seeing how our customers integrate our hardware within their own bespoke designs and this looks great!

“the bed is sturdy but it's not for space solution. it's quiet heavy too which I can understand to make it stable space in between study table and bed when bed is unfold is quiet narrow..no file storage can fit in.”

Helpful Report

Hi Asim, Thank you for your feedback, I did check to see if we had any correspondence from you since your purchase, but could not find any, so apologies if this was missed. The bed is designed as a space-saving solution, as it folds away when not in use, therefore freeing up floor space during the day. The desk depth is 45cm, which is usually adequate for most users with laptops, office stationary etc. We are sorry you are not completely satisfied with your purchase as we usually get excellent feedback on this product, but if there is anything else we can do to assist going forward please contact a member of the sales team. Regards Hideaway Beds

“Firstly thank the after sales email was most appreciated and makes a nice change for a company to take interest after the sale has been made. my husband and son in law assembled and installed the bed. We are delighted with the quality, design and overall appearance both when the bed is opened and closed. Solid and sturdy. One very happy customer. We would definitely recommend.”

Helpful Report

“Customer service was excellent. Bed installation was straightforward, good quality materials, very sturdy. Haven't had chance to sleep on the bed yet, but I'm confident it will be very comfortable. Very pleased we bought the bed as it has created so much more space in our spare room.”

Helpful Report

“Brilliant product, great service”

Helpful Report

“Service was great and product good quality. In hadn't taken into account the gab between wall and bed when down so lose the pillows otherwise perfect.”

Helpful Report

Hi Sarah, thank you for your feedback. Please contact the team who processed your order who can provide information on a headboard to ensure you don't keep losing pillows down the back.

“Excellent service, what more can you want!”

Helpful Report

“Very pleased we bought a hideaway bed. The two of us managed to put it together… with a little difficulty but then we are aged 70 and 73 so we tapped ourselves on the back when we had finished. It’s so easy to pull down put it back to the wall again. Will definitely recommend ‘Hideaway beds!’”

Helpful Report

“Very easy to install. Detailed instructions very clear with cutting list and measurements.”

Helpful Report

“Great product and easy to use. Team at Hideaway have also been very helpful.”

Helpful Report

“Very helpful staff.”

Helpful Report

Hideaway Beds is rated 4.9 based on 230 reviews