Hideaway Beds Reviews

Name: Hideaway Beds
Address: Unit 1, ERC, Plympton
Rating: 4.90

4.9 Rating 241 Reviews

98 %

of reviewers recommend Hideaway Beds

4.9

Based on 241 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hideaway Beds:

Established for over twenty five years, Hideaway Beds pride themselves on supplying innovative space saving furniture and delivering excellent customer service, which is why they have built the reputation as the UK’s premier wall bed specialist.

Hideaway Beds work with many furniture manufactures, joiners, architects, interior design practices and retail customers all over the UK and abroad to supply space saving furniture and wall bed mechanisms for both domestic and commercial application. They operate from a distribution centre in Devon where many products are available for next day dispatch from stock.

Visit Website

Phone:

01752 511111

Email:

info@wallbeds.co.uk

Location:

Unit 1, ERC
Plympton
PL7 4JH

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Hideaway Beds 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Knowledgeable, reliable, speedy delivery. I've bought two mattresses over recent years for a fold up bed and been impressed by the quality of service over the phone. The salesperson knew the product, reserved a mattress for me and had it delivered on "next day" when I was ready to receive it. Highly recommended.”

Helpful Report

“Excellent customer service. Received regular updates regarding order progress. Even received text from delivery team to confirm they were 10 mins away which met the quoted delivery time exactly. Would definitely use them again.”

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“Brilliant product. Easy to fit, well balanced and easy to move from closed to open and back. Great customer service too.”

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“Great kit , easy to follow instructions”

Hideaway Beds 5 star review on 7th April 2021

Helpful Report

Thank you for your review and for posting the images, looks great! Glad we were able to assist you in creating your own bespoke wall bed.

“Excellent service”

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“We bought the Double Pull down bed. Excellent product and excellent service. One of the panels arrived damaged and Hideaway beds went the extra mile to sort it out. Excellent communication throughout.”

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“Fantastic customer service and helpful tips. Any problems were rectified straight away. Love our new bed!”

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“We absolutely love our Murphy bed. We got the beta mechanism and then had a carpenter build the units. The customer service was fantastic before and after purchase. I had lots of questions and they were very helpful. I our delivery we had a broken component and Michael sorted that right away for us. Love our bed and can’t wait until we can actually have guests over to use it!”

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“Fantastic helpful service”

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“I have now bought from Hideaway on two occasions and both times received very helpful and prompt advice and service. And the beds are very good too!”

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“Superb from start to finish!! Product, (both the bed and the mattress), excellent and the Customer Service, (Leanne Yardley), was second to none!!”

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“Very comfortable and soft mattress. Great value and much thicker than expected. Used for an Air bnb and everyone surprised how comfortable this hideaway bed is. Would highly recommend.”

Hideaway Beds 5 star review on 8th January 2021

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“An excellent bed that has created so much space within our spare bedroom. Straight forward putting it together however make sure you have someone (or couple of people) to lift it upstairs with you as it is very heavy. But amazing bed and is so comfortable. The mattress is fab and not as we thought. We expected something flimsy but this was excellent and gave a goodnight sleep!”

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“Excellent service and a very good and high quality product. Used with one mirrored IKEA wardrobe on either side.”

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“Great product and really helpful advice from the sales team”

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“This company are a pleasure to do business with. Very helpful and happily dealt with technical questions with the product. Highly recommended!”

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“Very profesional service, we have manufactured our proto-type model and hope that the sucsess we get from our newly launched web site will develop our range of hideaway Beds. Mark Robinson M.Director.”

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“We are more than delighted with the way the bed can be concealed within our bedroom furniture and how easy it can be operated. One the the best ideas we have seen and used in many years. Stuart”

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“Fantastic space saving hideaway bed. Quick professional service and delivery and a local handyman installed it without any difficulty. Very happy with it.”

Hideaway Beds 5 star review on 26th October 2020

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“Excellent service, excellent quality no hesitation in recommending the company and the product”

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Hideaway Beds is rated 4.9 based on 241 reviews