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Hideaway Beds Reviews

4.9 Rating 230 Reviews
98 %
of reviewers recommend Hideaway Beds
4.9
Based on 230 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Hideaway Beds Reviews

About Hideaway Beds:

Established for over twenty five years, Hideaway Beds pride themselves on supplying innovative space saving furniture and delivering excellent customer service, which is why they have built the reputation as the UK’s premier wall bed specialist.

Hideaway Beds work with many furniture manufactures, joiners, architects, interior design practices and retail customers all over the UK and abroad to supply space saving furniture and wall bed mechanisms for both domestic and commercial application. They operate from a distribution centre in Devon where many products are available for next day dispatch from stock.

Visit Website

Phone:

01752 511111

Email:

info@wallbeds.co.uk

Location:

Unit 1, ERC
Plympton
PL7 4JH

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Solid service and good communication. Delivery was prompt and seamless.
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The Hideaway Bed works a treat and solved the issues of a tiny spare room becoming more than its dimensions. This bed means I get two functioning rooms from one. The customer support I experienced was great! All communication was answered promptly and efficiently. It was refreshing to have a person-to-person service. I highly recommend them.
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Brilliant after sales service and care of customers
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Very sturdy bed/frame. Not too difficult to assemble and very helpful when i had a few questions.
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Great service, great communication, great product
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Great product, excellent service
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The customer service at Hideaway Beds is excellent and the pull down bed with desk is exactly what we required and my son loves it. However, it was not easy to assemble, especially in the smallest room in the house. The instructions were not easy to follow and the assembly requires two people.
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Excellent service from beginning to end. Really pleased with our bed.
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Excellent product and even better since it has been installed. Easy to build and put together, does require some significant lifting, especially for the double, but with a few extra hands this wasn't too bad. The bed fits perfectly and has certainly freed up more space than we imagined so all-round excellent product from Hidaway Beds.
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Great quality - very easy to assemble - just what I was looking for.
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Exactly what i was looking for. Plus it was nice that they kept in touch to see how the bed was. Thank you
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Initially bought a vertical hideaway bed for my loft which didn't fit - not enough head height in the loft. Hideway beds suggested an horizontal bed and the vertical was collected and replaced with the horizontal which fits great in my loft. Thank you Hideaway Beds.
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Absolutely fantastic wall bed & team to help you out with any concerns. Bed arrived promptly and everything worked from start to finish. I've put bed up myself and took me just few hours. Absolutely loving it . Saving so much space and it's sold made frame plus comfy mattress 😁 wish I could sleep longer 😸
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Great product, works well. Comfy spare bed and folds away tidily. A little heavy to install but not difficult. Did it with my son.
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Great service, the spare room which is my craft room is only a bedroom when the grandchildren visit. super bed and so much more room now.
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Exactly as described. Good customer service and delivery. Bed itself was a battle to put together and video not very helpful. Now it is in use it’s perfect for what we wanted. Quality item. Folds up well and comfortable.
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My double wall bed is very comfortable.
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Purchase wall bed frame was delivered on the date said and fitted in no time due to good layout of instructions pamphlets and on line video information Brilliant company highly recommended Thanks M Wallis
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Excellent service and follow up. Kit was perfect, the bed is effortless to raise and lower. Plans and instructions could not be faulted and the cutting list is really helpful. For a DIY enthusiast, I couldn’t be more happy with the end result
Hideaway Beds 5 star review on 26th January 2023 Hideaway Beds 5 star review on 26th January 2023 Hideaway Beds 5 star review on 26th January 2023
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Thank you for your review and feedback Stephen. We always love to see images of what our customers create using our hardware. Great use of the space and really nice finish. We are really pleased you are happy with your purchase.
Excellent customer service and an excellent walk bed. Can’t fault it - highly recommend!
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Hideaway Beds is rated 4.9 based on 230 reviews