Hetty's Herbs & Plants Reviews

Name: Hetty's Herbs & Plants
Address: Tall Trees, Beach Lane, Gosberton Risegate, Spalding, Lincolnshire
Rating: 4.86

4.9 Rating 1,339 Reviews

97 %

of reviewers recommend Hetty's Herbs & Plants

Company Reviews

Metrics

Info

4.9

Based on 1,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Hetty\'s Herbs & Plants Reviews$

About Hetty's Herbs & Plants:

We are a family owned and run online business based in the flat Lincolnshire Fens. Selling a wide selection of potted herbs and plants all year round. Our plants are all grown locally and are all individually hand selected by us for your order so that great care is taken to send out the best quality plants. All orders are picked within 24 hours of being dispatched, carefully packaged by hand and sent via a 24 delivery service to ensure that your plants are fresh on delivery to you. Buy from Hetty's Herbs for a garden and kitchen full of aroma, flavour & nature.

Visit Website

Phone:

01775 663790

Email:

info@hettysherbs.co.uk

Location:

Tall Trees, Beach Lane,
Gosberton Risegate,
Spalding
Lincolnshire
PE11 4JH

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Hetty's Herbs & Plants 5 star review on 14th July 2023

Emma

Hetty's Herbs & Plants 5 star review on 17th June 2023

Michael

Hetty's Herbs & Plants 5 star review on 15th June 2023

Tracey

Hetty's Herbs & Plants 5 star review on 11th January 2023

Ricard

Anonymous

Anonymous // 01/01/2019

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“Lovely plants, arrived carefully packed. Thanks!”

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“I got some sweet violet seeds and a couple of other items. Excellent quality and service. Product arrived safely when expected. Definitely recommend Hetty's.”

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“Beautiful strong plants, well packaged”

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“All plants were dead when they arrived. They must have got stuck in the supply chain somewhere! All binned!”

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$Read Hetty\'s Herbs & Plants Reviews$

Hi Simo, sorry to hear that your plants arrived with you in such poor condition. We ask customers to make contact with us if there are any problems within 24 hours of delivery and provide pictures of the problem plants. This then gives us the opportunity to investigate and if need be provide a refund/ replacement plants and pursue a claim with our delivery company. We can see that your order was delivered by DPD the day after it was dispatched so we are surprised to hear the plants were dead on arrival. Unfortunately you have not been in contact with us before now and we have not been given the opportunaity to investigate and put this right for you. Kind Regards, Liz

“So far I have bought 60 Creeping Red Thyme plants from Hetty's Herbs as I am replacing an old lawn for a (beautiful) Thyme lawn. I had two deliveries - the first delivery (20 plants) was to check out quality of the plants & service. The second delivery (40 plants) was because of the excellent quality of the plants, the superb service, the speed of delivery and because of just how well the plants were packaged. Love this company! I will definitely be using this company going forwards for all my Herby/plant needs. Thank you Hetty's Herbs 🌻”

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“Just got my order 10/10 quick delivery, Greta packaging :)”

Hetty's Herbs & Plants 5 star review on 2nd September 2022

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“Plants arrived exactly when they were supposed to, packaged incredibly well and looking wonderfully healthy. Good information included about care after postage, and they have thrived in the few weeks since I planted them. Would definitely recommend.”

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“Great company with brilliant communication and customer service. My seeds arrived quickly and well packaged.”

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“Prompt service, very good quality and helpful care notes.”

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“Excellent products at bargain prices. Superb.”

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“Good healthy plants arrived well packaged and promptly.”

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“I ordered 3 plants in pots. It arrived in very good shape, with perfect packaging. Thank you”

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“Hettys herbs came very well packaged and were in very good condition. The herbs were reasonably priced and their were regular notification emails.”

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“Excellent thanks”

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“Ordered a large quantity of Thyme for a client and received prompt service, left a note telling the courier to leave boxes around the corner out of the sun but that was a waste of time as usual! Opened each box and unwrapped each plant and they were in perfect condition. The client loved the finished path we lined with them, would use again and have passed on details to two local nurseries who were a bit embarrassed when he compared his expensive retail stock with Hetty's. Having very fussy clients I always handpick my stock but wouldn't hesitate to use Hetty's again. Perfect.”

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“Amazing! Thanks.”

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“Brilliant quality. Fast despatch and arrived safely.”

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“All plants arrived in excellent condition. Very happy with the size of these healthy herbs.”

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“I've used Hetty's a few times and the plants arrive promptly and in great condition. I can't recommend them enough.”

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“Great quality quickly delivered. Plants are thriving.”

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Hetty's Herbs & Plants is rated 4.9 based on 1,339 reviews