Hersey & Son Reviews

Name: Hersey & Son
Rating: 4.92

4.9 Rating 6,330 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 6,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 17th February 2025

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

Helpful Report

Posted 1 year ago

“Lovely piece of jewellery, excellent quality and reasonable priced. Fast delivery, would definitely recommend.”

Helpful Report

(Walton-on-Thames) - Posted 20 hours ago

“Customer services were very efficient and helpful with questions about my order. The quality is second to none and the turn around from order to delivery was impressive!”

Helpful Report

(Walton-on-Thames) - Posted 20 hours ago

“Hersey provided a prompt and efficient service and the extra care taken with packaging of my purchase was a level of customer care rarely seen. My purchase was wrapped very carefully in several varying layers affording it the best possible protection during transit and for storing once received; to complete the seamless shopping experience, a silver polishing cloth was also provided.”

Helpful Report

(Walton-on-Thames) - Posted 1 day ago

“Hersey offers a great variety of lovely pieces -- some traditional and others are fun -- and they are very well made. Their service is excellent with prompt delivery.”

Helpful Report

(Walton-on-Thames) - Posted 2 days ago

“Superb - very pleased with my salt and pepper set - theyw ork perefctly and are well worth the investment.”

Helpful Report

(Walton-on-Thames) - Posted 2 days ago

“I ordered an item (a silver St Christopher medal) as a gift for my wife on the occasion of our 32nd wedding anniversary. It arrived on time, was packaged well and was as described. A good purchase and experience all round.”

Helpful Report