Roberts & Denny Reviews

Name: Roberts & Denny
Address: Axis House Thames Road Crayford, Crayford
Rating: 4.97

5.0 Rating 469 Reviews

100 %

of reviewers recommend Roberts & Denny

Company Reviews

Metrics

5.0

Based on 469 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

01322310055

Email:

kent@helpusmove.co.uk

Location:

Axis House Thames Road Crayford
Crayford
DA1 4SL

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Roberts & Denny 5 star review on 8th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were left with a week to organise our move and with the original company not able to do it we had to find another. By chance we stumbled across Roberts and Denny's, a little more expensive than our other company but well worth it. You get a little sceptical when there are so many good reviews but in this instance this is something you can believe. Because of another job finishing early we had five men starting to load a van from our house the day before and were there for around 2 hours. On the day of the move they were at our house around 8.30am working straight away and by the end of the day when we were all moved in at around 6pm they had certainly been well worth whatever we had paid for them. After both days we received a call from the office to say when they would be with us and also a follow up call from one of the owners asking how things had gone. All of the guys were polite asking us, whenever needed, where things were going, what was needed straight away and made a pretty stressful day into an easy one. We're not looking to move again for a very very long time however when we do I hope this company is still around!”

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Posted 7 years ago

“Thank you Clare and Michelle for your help and communication. My move went well on a rainy day! The removal guys were so helpful and efficient. Your friendly professionalism is second to none.”

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Posted 7 years ago

“the guys were fantastic from start to finish. their packing service was immaculate, i wouldnt have packed things better myself. we had a big move from London to Manchester which was spread over three days and given the amount of work they had to do, they were just simply brilliant. i would definitely recommend their service to anyone.”

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Posted 7 years ago

“Cannot fault this company at all they were polite, punctual and very efficient. They work extremely hard and what a great bunch had some real laughs with them and made what could be a stressful time very stress free. Would highly recommend”

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Posted 7 years ago

“Roberts & Denny's have been providing their services to us for the last 18 months. In that time they have given a top class service with exceptional customer service. We have never had any detrimental issues and they have always managed to accommodate our needs be it a small pick up or a large removal. I would highly recommend them. They are absolutely fantastic in price and service.”

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Posted 7 years ago

“Very efficient on the day. Clean and tidy workers . My wife and I were very pleased with the way they did the loading and unloading. We would recommend them highly and would use them again. Michael Hudson.”

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Posted 7 years ago

“First class service and staff that go the extra mile to help on the day. Highly recommend this company.”

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Posted 7 years ago

“I moved back in October last year. Very happy with the service provided. Pleasant and helpful staff in all areas of the business. No breakages and the guys were quick and efficient. The price I paid was very fair and beat most others without compromising on quality of service. Highly recommend”

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Posted 7 years ago

“Roberts and Denny's Removals & Storage moved us 2 weeks ago and they were brilliant. Super Sam and his team were so organised on the day and everyone was polite, considerate and went the extra mile to make sure our moving day was as successful as possible. The communication from Ali and the office was great too, updating us all the way. If you're moving home, in my opinion there's only one company to use. To all at Roberts & Denny's - THANK YOU!!”

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Posted 7 years ago

“I had to move house at very short notice and was really worried about what I was going to do. I contacted Roberts and Dennys just a couple of days before the move date and they were able to help. The guys that came were very friendly, they took great care of my furniture and loaded it safely and securely. They were very efficient and had the job done in no time. Anything I asked them wasn't a problem, they were more than happy to help. I need to move my furniture again soon and will be contacting Roberts and Dennys again as I can't fault their service. Excellent, friendly and trustworthy company and would highly recommend”

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Posted 7 years ago

“Roberts and Denny helped us move home in February at relatively short notice. Ali was very professional and honest and the (very reasonable) cost was as he had orignially quoted. His team were efficient and courteous and we were very impressed by the speed in which they worked. We would have no hesitation in recommending them. First class service from start to finish!”

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Posted 7 years ago

“Roberts & Denny’s gave an excellent service, I would defiantly recommend them :)”

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Posted 7 years ago

“Move went well, no breakages, everyone on time. Helpful guys. Negatives: I was surprised that no effort was made to protect our floorings at either end and one of the men had body odour issues.”

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Posted 7 years ago

“We was very impressed with service. The guys were friendly and very helpful. The company did our removal at short notice. Couldn't fault them,highly recommend.”

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Posted 7 years ago

“Really happy with the service we received from Roberts and Denny's for our house move. They were all very friendly and professional throughout and were very efficient from start to finish making the whole process run smoothly and as stress free as possible. We would definately recommend them.”

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Posted 7 years ago

“Moved into our new home yesterday and used Robert and Denny's Kent. We were so happy with their service! Absolutely fantastic from start to finish, arrived at 8.30 and were in the new house by 11.30! A huge thank you to Jay & Tom :-) definitely reccomend to everyone who is looking to move.”

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Posted 7 years ago

“Having used many removal firms over the years as we move often I have to say I couldn't fault this service from start to finish. The most genuine and courteous people you will find”

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Posted 7 years ago

“Every step of the process was stress free. It was easy to get a quote, boxes arrived on time and the day of the move went really smoothly. The whole team was brilliant. Highly recommended.”

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Posted 7 years ago

“Sammy, AJ, Tom & Tim did an amazing job of making moving completely stress free!! I Would highly recommend them to anyone moving!”

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Posted 7 years ago

“Used for both removals and storage - very efficient and friendly over the phone and in person. Made the process stress-free!”

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Posted 7 years ago

Roberts & Denny is rated 5.0 based on 469 reviews