Roberts & Denny Reviews

Name: Roberts & Denny
Address: Axis House Thames Road Crayford, Crayford
Rating: 4.97

5.0 Rating 473 Reviews

100 %

of reviewers recommend Roberts & Denny

Company Reviews

Metrics

5.0

Based on 473 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

01322310055

Email:

kent@helpusmove.co.uk

Location:

Axis House Thames Road Crayford
Crayford
DA1 4SL

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Roberts & Denny 5 star review on 8th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were a large move and our completion date was delayed. Ali was very professional and understanding and was always at the end of the phone throughout the process. They arrived the day before to pack and had their work cut out with 2 large dinner services and some fragile glassware ( not a thing was damaged or broken). On the day of the move, nothing was too much trouble and we vacated our property by 12. Unfortunately, the house we moved to was not vacated until nearly 3pm, which meant a lot of waiting around for the guys. Once we were in, the unloading was amazingly swift with everything going to the room of our choice. Without exception all the guys on the job (and at the end there were many) were all fantastic. They unloaded both large vehicles in 3 hours even with a number of items going to the office at the end of the garden. They even checked at the end if we wanted anything moved to another room. Nothing was too much trouble even after a very tiring day, remaining cheerful and upbeat. They certainly made the whole move much less stressful and at all times we felt in very safe hands. I cannot recommend them highly enough. Thank you Ali and your teams they were all terrific. Jennie 1.7.2016”

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Posted 8 years ago

“We had hired a 'removal' company who were absolutely terrible. At 6pm Roberts and Denny's came to the rescue! Four amazing men worked extremely hard to get the property emptied and settled into our new home. They were polite, kind and very hard working. We honestly could not have done it without them. They retuned early next morning to help get the property in order as the other company had left us in such a bad way. I would recommend that everyone uses them. Fantastic!! 'Thank you' isn't enough!!”

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Posted 8 years ago

“Very professional service from Roberts and Denny's, from the quote stage to delivery to our house. Everything was collected the night before and delivered early the next morning. Bill and Sam were excellent throughout, even when there was confusion by our seller. They are patient and good humoured and worked without fuss. Great service from R&D from start to finish, I'd recommend them.”

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Posted 8 years ago

“Roberts & Dennys were extremely helpful and professional all the way through my dealings with them, the guys on the day were amazing and made the move stress free. Would not hesitate to use again and highly recommend to anyone else.”

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Posted 8 years ago

“I recently used Roberts and Denny's for my house move, and would 100% use them again. We had a period where our completion date kept changing and Ali and the team were really accommodating, doing all they could to minimise our costs and get us moved in on the date we wanted. On the day, the team that showed up were very professional and attentive to fragile items whilst also being extremely quick. If you're looking for a first class removal firm, Roberts and Denny's are it!”

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Posted 8 years ago

“It was a real pleasure dealing with Roberts and Denny's removal firm. They were a very friendly, polite and professional family run business. Everything went smoothly on the day and this was helped by R&D's hard work and enthusiasm in getting us moved as quickly and safely as possible. We will definitely be recommending their services to friends and family. Thank you”

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Posted 8 years ago

“Absolutely brilliant service . So helpful and so friendly. Would definitely use the service again and have no hesitation in recommending them.”

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Posted 8 years ago

“Arrived on time and the men were very careful when moving my stuff from my old house to my new house. They were keen to make sure they put all furniture in the rooms i wanted them in. Couldn't have been better service”

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Posted 8 years ago

“guys were helpful and very nice would recommend to anyone Thanks Tracy”

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Posted 8 years ago

“extremely good service from everybody. The administration people were extremely helpful and the removal men were cheerful, efficient and did a very good and quick job. Nothing but praise from me.”

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Posted 8 years ago

“Robert & Denny's were absolutely great - they worked exceptionally hard on both the packing and moving day. They were unfailingly polite and positive and all of our possessions arrived in one perfect piece, very logically packed and organised. They removed entirely all stress from the 2 day procedure and I can't recommend them enough.”

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Posted 8 years ago

“All of the men were very helpful and polite. I would highly recommend this company.”

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Posted 8 years ago

“Removal men really nice. Just a little bit disapointed with several chips and marks on my bed room furniture and a small tear on my sofa.”

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Posted 8 years ago

“Very friendly, professional and efficient firm. I had the 2-day service (packing and moving) and it all went very smoothly. Great price and would recommend them to anyone moving.”

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Posted 8 years ago

“Fantastic removal company! Professional & helpful staff who made our move feel easy. Would highly recommend to all.”

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Posted 8 years ago

“There should be a 6th star option for excellent and they would have had this hands down. Right from the start when Alan came around to carry out the survey, he provided us with assurances that would all go to plan and the costs provided were very reasonable. On the day we eventually moved (bloody solicitors), the guys were there bright and early and were straight into it. We couldn't believe how quick they emptied the place and were ready to go to our new home. And they got everything in to the new place with care and consideration as if they were moving their own homes. We owe Sami, Billy, Anthony & Yasin a big thankyou for making the day go so smoothly. The guys really are top notch.”

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Posted 8 years ago

“Very pleased with the service provided right through from initial contact to collection of emptied packing cartons. I found the team to be very helpful, quick and efficient - they are clearly experienced and know what they are doing. Huge thanks to James, Sammy and all the team at D&R who did a great job in making the practicalities of my move go as easily as it is possible to. Coffee with two sugars available anytime you're passing guys! Thank you!”

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Posted 8 years ago

“We used Robert's & Denny's to move from a second floor flat to a house several miles away. A friendly, hard working team arrived at the agreed time and got on with the job at hand despite having to move various amounts of furniture and belongings up and down several flights of stairs. They were professional, swift but careful, and very discreet to the point that many neighbours had no idea we had moved out. All our belongings arrived at our new house and all was placed neatly into the allocated rooms. There were no breakages, everything was handled with care and nothing was too much trouble. Even our clothes were hung on clothes rails inside the van which saved us time (and money) on having to pack them all into boxes. Would I use Robert's & Denny's again? YES Would I recommend Robert's & Denny's to a friend? YES Was I happy with my 'moving day' experience with Robert's & Denny's? YES”

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Posted 8 years ago

“very friendly and helpful staff”

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Posted 8 years ago

“Moved on the 24 March 2016 Roberts and Denny's were excellent nothing was to much trouble. Would highly recommend friendly professional and hassle free service. Mr aslett”

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Posted 8 years ago

Roberts & Denny is rated 5.0 based on 473 reviews