Roberts & Denny Reviews

Name: Roberts & Denny
Address: Axis House Thames Road Crayford, Crayford
Rating: 4.97

5.0 Rating 469 Reviews

100 %

of reviewers recommend Roberts & Denny

Company Reviews

Metrics

5.0

Based on 469 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

01322310055

Email:

kent@helpusmove.co.uk

Location:

Axis House Thames Road Crayford
Crayford
DA1 4SL

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Roberts & Denny 5 star review on 8th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely professional and all of the guys who moved us were very amenable and friendly. I was very happy with this service. Would definitely use again.”

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Posted 1 year ago

“Brilliant service, Roberts and Denny got us booked in on short notice and made moving day stress free. Sam and Jack was great and got us packed up and unpacked quickly and efficiently. Not one item was broken and we was very pleased with the service. Will definitely recommend to family and friends. Thank you.”

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Posted 1 year ago

“I used your service to move house yesterday, Oli and Danny were brilliant, they were prompt, efficient and friendly. Prior to the move Kieran the surveyor, was equally brilliant and understanding. I'm a very satisfied customer!!!!!!!!”

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Posted 1 year ago

“Absolutely brilliant service, from the booking, which was changed 3 times thanks to solicitors, to the team that arrived on a sunny Monday morning. Worth their weight in gold. Have used them before and will definitely recommend.”

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Posted 1 year ago

“We used this company just before Christmas to move from Kent to Sussex in the snow and sheet ice, the guys were fantastic and most professional and after treating them all to breakfast they moved into overdrive. The office staff were brilliant and nothing was to much to ask for, I have kept their particulars in case I ever move in the future. Many thanks guys.”

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Posted 1 year ago

“I could not have asked for a better service! They was quick, sufficient and sooo helpful with the whole move. They made the move seem easy and free flowing in what was a stressful day so thankyou for that! Great customer service!”

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Posted 1 year ago

“Thank you everyone at Roberts & Denny for making our move go so smoothly and eliminating (most) of the stress. Couple of scaring moments when our furniture appeared to be too big for our new home but with a little ingenuity in it came! Competitively priced and great tips from Ali on how to pack boxes beforehand. Team on the day were brilliant and Clare in the office could not have been more helpful or patient. Highly recommend.”

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Posted 1 year ago

“If you’re looking for the best removal company, then look no further than Robert & Denny’s. From start to finish they provided a first class service.Nothing was too much trouble for them. Everything was handled with extreme professionalism and care. I would highly recommended them. 5 ⭐️ ⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“One word EXCELLENT. We were embarking on a long distance move and were guided, reassured and ultimately extremely satisfied with our choice of removal company. From the admin staff, to the guys actually moving us everyone worked with us as a team. The care and speed on the day of packing up was incredible, the guys were on time and so organized it was amazing. I would whole heartely recommend this company.”

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Posted 2 years ago

“Fantastic service from start to finish. We’ve moved around 5 times and the guys were easily the best we’ve dealt with. Very professional and everyone was great to deal with”

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Posted 2 years ago

“From our initial meeting with Ali, the competitive quote, the assistance of Clare in the office, who went overboard rescheduling dates when our completion date changed, to the lads on our moving day; the whole team from Roberts & Dennys team have been fantastic. Ours was a two day move, due to us relocating from Kent to the coast in Norfolk. The whole team were professional, respectful, and extremely hardworking, even on two of the hottest days this summer, and one of those was also the wettest! The team worked well together, and obviously have a great rapport with each other. They were a pleasure to be around, and we can’t thank James, Adam, Steve, George and Alfie enough for all their hard work. They made what could have been a very stressful two days, easier for us both. An excellent service, from start to finish, we would highly recommend them. Sharon & Craig”

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Posted 2 years ago

“This is the second time we have used this amazing company. Ali, Jake and the team were fantastic!!! I cannot recommend them more!”

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Posted 2 years ago

“We used Roberts and Denny’s to move on 15th, and they were amazing! It’s the first time we have had to use a removals company as we moved ourselves before, and I would 100% recommend to everyone. All loaded by 11.30, and all boxes and furniture put in the correct rooms at our new house in under 3 hours. Absolutely seamless service, thanks for making our moving day as smooth as it could be!”

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Posted 2 years ago

“Absolutely fantastic company. They moved my parents from Kent to Weymouth, and we followed suit 2 months later! Exemplary service, fast, well organised and just a generally amazing bunch of lads. Really looked after us, our belongings, and our old home and new home. Absolutely faultless and highly recommend!”

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Posted 2 years ago

“Excellent customer service. They were life savers helping us at short notice. Highly efficient packing and removal service, nothing was too much trouble. I would thoroughly recommend”

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Posted 2 years ago

“2nd time we have used this company, & on the hottest day for years, 18th July they were fantastic in every respect, polite, punctual, helpful & cheerful, they made what could of potentially been a disaster an easy stress free move. Highly recommended.”

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Posted 2 years ago

“When we started planning our relocation Roberts & Denny’s was on our list to call as living in Bexley we’d seen their lorries on an almost daily basis for more than a couple of decades. We decided to give them a call for a quite along with a couple of other companies. The service level, advice and guidance from the beginning just outweighed the other companies plus you can see the passion for the business from Ali who provided our first contact and they pride themselves on a family service. With both me and my husband being in business ourselves this level of commitment to service is not common and is something we’ve always tried to practice. We had a few changes with location snd requirements and nothing was an issue. Everything was done to make us comfortable at what was a really challenging time. We had a huge move which included 4 storage units and our temporary home contents as we’d completed our sale a few months before. We had both our businesses to move and a workshop full of tools and a lot of specialist equipment as hubbie also an audio/Gifu nut and is a drummer so a studio set up too. It’s a big ask of any removal company to manage so many requirements. We had a 3 day move scheduled and with Sami assisting us with the whole thing and Ali coming along to help get our second set of storage units emptied with the day 2 team. It went so smoothly. Any stresses calmly ironed out by Sami who was fantastic to work with and his experience shines through. They are a solid team of family and friends and their commitment to making your individual move their priority exceeded our expectations. Price was great and highly competitive . Service was fantastic Team are clearly good working partners and friends Respectful movers and can’t recommend highly enough”

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Posted 2 years ago

“I wouldn't use anyone else. We have used Roberts and Dennys twice over the last year. They have been absolutely brilliant both times. This week in the heat, they managed to get all our stuff loaded and loaded by lunch time. The staff are all attentive and hard working. I felt very comfortable having them in our home and happy with our things in their care. I truly feel they go above and beyond with customer service.”

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Posted 2 years ago

“This company moved our friends both have health problems from Hartley to Barnehurst. I can highly recommend them nothing was too much trouble, they was very caring towards our friends at all times. Thank you so much guys”

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Posted 2 years ago

“Roberts and Denny’s moved us in Dec ‘21 in what was a fairly large move. I agonised over who to choose and I don’t regret my decision at all. The team were with us for two days and were professional, incredibly hardworking and a pleasure to be around. They made what could be a stressful time an absolute breeze.”

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Posted 2 years ago

Roberts & Denny is rated 5.0 based on 469 reviews