Hedkayse Reviews

Name: Hedkayse
Address: Harborough Innovation Centre, Airfield Business Park, Leicester Rd, Market Harborough, Leicestershire
Rating: 4.59

4.6 Rating 87 Reviews

91 %

of reviewers recommend Hedkayse

4.6

Based on 87 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Phone:

1858414299

Email:

info@hedkayse.com

Location:

Harborough Innovation Centre, Airfield Business Park, Leicester Rd,
Market Harborough
Leicestershire
LE16 7WB

Hedkayse 5 star review on 23rd January 2023

Anonymous

Hedkayse 5 star review on 21st December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Strap seems a little weak and came off during the game”

Helpful Report

Posted 1 week ago

“My son, aged 12, told me he needed a scrum cap now he was a forward in a scrum as his head was getting squashed and the coaches recommended one. Having read about Headkayse in The Guardian newspaper last year I find the article again and re-read it. Then read all the information on the Headkayse website and found an online chat discussion about it too. While I am sure that it cannot prevent concussion fully as that is a whiplash action, I do very much believe it can limit the damage and impact of head injuries. What's more, I'm absolutely certain it cannot do any harm and that it will protect my son's head and brain better than an ordinary scrum cap. I've also talked to him about the age old rugby warning that just wearing a hat doesn't make you invincible and you still need to tackle and fall safely when tackled. He understands this well. I therefore have recommended these headguards to other parents at my son's rugby club and sent them the research and told them to make up their own minds with all the caveats above and they have reached the same conclusion as me and bought Headkayse head wear. It would be good to see all players wearing these and I hope the research can continue to help them be able to prove the benefits.”

Helpful Report

Posted 3 weeks ago

“So far it seems a great product as my son has said the head gear is comfortable, dissipates heat and that he actually felt more protected in contact, relative to previous head guards. However, his personalised initials and the hedkayse branding, are peeling off, which is disappointing in light of the price point of the product and the fact that he’s only used the head gear a handful of times.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We have since addressed this issue and had an email conversation with you to resolve this.

Posted 3 weeks ago

“While it is without doubt a great safety ‘aspect’ for kids playing the game - the look and overall aesthetic is a little ‘clunky’ - it can also make the wearers head very hot I am told!”

Helpful Report

Posted 1 month ago

“Ordered some replacement sweat pads for my Hedkayse cycle helmet. Very nicely priced, easy to order and a prompt delivery. Very easy to fit. Does what it says on the tin & no hesitation in recommending them or Hedkayse.”

Helpful Report

Posted 1 month ago

“Excellent product and service. Would really recommend”

Helpful Report

Posted 1 month ago

“Purchased for my 9 year old son (going into U10’s this season). Unfortunately seems to be let down by the chin strap which is just a cheap piece of double sided velcro. He finds it very itchy and uncomfortable and not what I expected from a £100 product. Almost seems like a design after thought. He was very excited to get it but now doesn’t want to wear it at his rugby summer camps (despite our very poor attempts to improve it), thus giving no head protection at all at the moment. Hope for future iterations this is improved and hopefully something is done retrospectively for previous purchasers.”

Helpful Report

Posted 3 months ago

Hello and thank you so much for sharing this feedback with us. We agree that the current chin strap is rigid/scratchy and sometimes uncomfortable. To this point, over the next month, we have re-designed and will be shipping new, softer, and more comfortable straps to rectify this. We especially wish to validate the improvement with existing customers who find the current chinstraps difficult to wear. The plan is to send replacements to all customers with this concern. Please drop us an email info@hedkayse.com and we will ensure you are on the list for trialing this as soon as we have them ready. This is how we all get better, thank you!! Very best, George Fox MD, Hedkayse

Posted 2 months ago

“Bought for my 15 year old son after 9.5 week concussion and he is really pleased with how it reduces impacts”

Helpful Report

Posted 5 months ago

“We purchased the R1 for our son due to him suffering more frequent head blows and a subsequent concussion. His interest in the game was starting to drop as a result. Now after wearing the R1 in a number of matches he feels protected and as a result he is enjoying his game far more .”

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Posted 5 months ago

“This is a fantastic well made helmet very robust construction and comtable.”

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Posted 1 year ago

“I'm really happy with the helmet, nice and comfy and feels good quality. The only reason I've taken off a star in this review is on the delivery, the labelling was so bad that it was amazing that the postman managed to deliver it.”

Helpful Report

Posted 1 year ago

“Great helmet, I now have 3. It's great to have helmets that can grow with my kids and although pricey they will probably pay for themselves over the next few years when I don't need to buy another helmet. My only complaint is that the first helmet I ordered came with 2 compression straps because I ordered an extra one, if I'd have known their was one with it already I probably wouldn't have ordered it (maybe a what it comes with bit in the description would be nice)”

Helpful Report

Posted 1 year ago

“Despite the custom design, the product was shipped as fast as possible to distant Japan at the beginning of the year. Excellent company. Thank you very much.”

Helpful Report

Posted 1 year ago

“I needed a little advice before my purchase and the member of staff at Hedkayse was very helpful and understanding. I made up my mind to purchase a helmet and it arrived very quickly, I was really impressed. It was also nicely packaged and arrived in perfect condition. I've been using it for a fortnight now and I am really pleased with it, it's very comfortable, is clearly a very high quality, durable item that I am proud to wear, and I also love the fact that it is made here in the UK. The reflective parts on it are also very good and I'm sure will help keep me safe when I'm riding after dark. I am really am very pleased with my Hedkayse helmet indeed, and highly recommend them.”

Hedkayse 5 star review on 9th December 2022

Helpful Report

Posted 1 year ago

“Schön, praktisch im Alltag, extrem robust, hält seit mehreren Jahren. Durch die Möglichkeit des Zusammenfaltens wird der Helm zwar kein Raumwunder, aber einige Zentimeter gewinnt man im Rucksack dadurch schon.”

Helpful Report

Posted 2 years ago

“Great look and feel! Fit is really good. Sorry for my unjustified expectations that the foam-parts would be more flexible. Actually they are quite stiff, so the helmet hardly changes shape e.g. when putting into a backpack. After a years use the (replaceable) cushioning disintegrates. Still very happy with the purchase.”

Helpful Report

Posted 3 years ago

“Used about 5 days a week on average, very comfortable, no signs of wear apart from the Velcro inserts that do need to be replaced mainly due to perspiration. A good investment and great helmet.”

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Posted 3 years ago

“I love that I was able to personalise my helmet and that it is multi-impact. The customer service was great! Would recommend!”

Helpful Report

Posted 3 years ago

“I love my Hedkayse. Really comfortable to wear and strap adjustment is easy. Could use a brim, to help block the sun. Hopefully they'll offer a brim option in future versions.”

Helpful Report

Posted 3 years ago

“I am very pleased with my Hedkayse, I purchased 3 when they were still being tested and watched with keen interest at the production. Fantastic product 🚴‍♀️😎👍”

Helpful Report

Posted 3 years ago

Hedkayse is rated 4.6 based on 87 reviews