Heating Controls Online Reviews

Name: Heating Controls Online
Rating: 4.90

4.9 Rating 4,501 Reviews

100 %

of reviewers recommend Heating Controls Online

Company Reviews

Metrics

Info

4.9

Based on 4,501 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Heating Controls Online 5 star review on 24th January 2024

Anonymous // 01/01/2019

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“No problems with this transaction at all. Post was slow but I knew that when I ordered but probably could have paid for a faster service. Really competitive price.”

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Posted 1 year ago

“Competitive price and prompt delivery”

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Posted 1 year ago

“Exactly what I wanted, speedy delivery.”

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Posted 1 year ago

“Competitive price, great delivery, pleasure to deal with, all around good supplier.”

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Posted 1 year ago

“Sadly Ordered a part CORRECTLY and stated what was ordered was correct on shipping note , But this was not what arrived. (incorrect size sent). Emailed and was told: "I'm sorry about that. Please use the attached label to return them to us." Considering as it was HCO mistake i would have thought more help to resolve would have been greatfull the fact that I still need the correct part................................ so have since looked else where.....”

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Posted 1 year ago

I'm sorry for the confusion, as your email stated that you "look forward to a credit", it was assumed that you no longer needed the parts.

Posted 1 year ago

“quick response”

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Posted 1 year ago

“Very good service everything arrived on time”

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Posted 1 year ago

“Very good service at a good price. The product arrived within the specified dates and was exactly what I needed. I had to change the back plate as my original one was damaged so it took me 10 minutes instead of 5 to change it lol. Very easy to do and very easy to set up.”

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Posted 1 year ago

“Very helpful with their advice before I ordered and delivery came quickly.”

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Posted 1 year ago

“Correct product delivered very quickly.”

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Posted 1 year ago

“Item as described, website easy to use with prompt delivery.”

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Posted 1 year ago

“Efficient but highly economical and impersonal in terms of communication (never address you by your name but rather with "Hi"! Quick and efficient order processing and delivery.”

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Posted 1 year ago

“Parts came quickly, seem good quality (not a plumber so not much to compare to), they fit first time and they have been installed a few weeks now, doing exactly what they are supposed to.”

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Posted 1 year ago

“Spot on response to my photo of failed valve. Works perfectly. Thank you.”

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Posted 1 year ago

“Optimum Wi-fi immersion timer. The product was good value and the service from Heating Controls onLine was good, with response to queries answered promptly and accurately. However, the product instructions are old and do not tell you the "old" app will not work with certain phone software and the Wi-fi network set up like ours was not suitable for pairing the device and has to be done differently. This caused a week of asking HCO and searching the internet for answers.”

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Posted 1 year ago

“prompt attention and delivery..”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Great service. Delivered ahead of time and cheaper then competitors”

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Posted 1 year ago

“Items arrived in good time and in good condition.”

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Posted 1 year ago

“Bought a boiler timer had a problem after fitting and asked for advice from heating controls they replied straight away and the issue was resolved. Can't speak highly enough of this company received the item in two working days very efficient.”

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Posted 1 year ago

Heating Controls Online is rated 4.9 based on 4,501 reviews