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Heating Controls Online Reviews

4.9 Rating 4,512 Reviews
100 %
of reviewers recommend Heating Controls Online
4.9
Based on 4,512 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
arrived quickly
Helpful Report
Posted 7 years ago
Replacement Potterton programmer was ordered and delivered on time inside 48 hrs, all at a very competetive price. Excellent service, will be happy to use again.
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Posted 7 years ago
Delivery was as promised for the Danfoss Randall Actuator HPA2 - heating again - thanks to Heating Controls Online immediate Fed EX delivery. Thank you.
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Posted 7 years ago
Prompt and efficient service, even arranging a return was simple, refund of monies straightforward too.
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Posted 7 years ago
Order delivered quickly
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Posted 7 years ago
Commande rapidement traitée et vite expédiée en France.
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Posted 7 years ago
As advertised. Maintains the room temperature within tight limits.
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Posted 7 years ago
Good value but the extra paid for next day delivery was just a waste of cash, it took 2 days to get here. If I had not known how to get the heating going then the client would have been 2 days without heating.
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Posted 7 years ago
Just to clarify, delivery was attempted on the promised day, but nobody was in to receive it.
Posted 7 years ago
Good product knowledge and helpful in sourcing parts that are not routinely stocked.
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Posted 7 years ago
Very efficient , prompt service at a reasonable price.
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Posted 7 years ago
Wide range of high quality products with detailed description and specification at competitive prices. Easy to use website and ordering system. Only criticism is non-inclusive delivery charge.
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Posted 7 years ago
Good price & items arrived well packaged the next day
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Posted 7 years ago
Very efficient and good follow through service .
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Posted 7 years ago
Excellent.Very efficient service well packed and arrived as promised
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Posted 7 years ago
Price was great service great too
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Posted 7 years ago
Very pleased quick response and delivery
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Posted 7 years ago
I ordered four TRV's and required a next day delivery, which I paid for and had qualified to get. They should have been delivered before 6.30pm next day. I had hoped not to be the last delivery of the day but waited patiently. The tracking system said it was on board, so I waited at the job hoping it was just late. It did not turn up till the day after that and It was only luck that someone was in to receive them. I reported the incident to you and was told I would be refunded "the difference" (Which has not happened yet). I am disgusted that I paid for a delivery service that I did not get I.E. "Next day service" and have to pay at all for it. To be offered "The difference" is an insult and unjust. Don't advertise "Next day service" if you can't deliver it. I appreciate this is contracted out. I hope they are suitably dealt with, but as it is you who has been paid, you get the complaint. The products (TRV's) are fine and I have no complaint with them at all. Shame about the delivery service.
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Posted 7 years ago
Great service, fast delivery (to Ireland!) and keen prices.
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Posted 7 years ago
Good prices for parts and quick delivery for just a small charge.
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Posted 7 years ago
Fast and efficient at the right price
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Posted 7 years ago
Heating Controls Online is rated 4.9 based on 4,512 reviews