Heating Controls Online Reviews

Name: Heating Controls Online
Rating: 4.90

4.9 Rating 4,471 Reviews

100 %

of reviewers recommend Heating Controls Online

Company Reviews

Metrics

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4.9

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Heating Controls Online 5 star review on 24th January 2024

Anonymous // 01/01/2019

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“Very easy to order from and considering the present pandemic the delivery to France was quick and acceptable. I will trade with Heating Controls again.”

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Posted 4 years ago

“My current control had broken so was a great relief to find a replacement part and get it shipped so quickly with everything that’s going on. Fantastic Service.”

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Posted 4 years ago

“A very good experience. Sent a photo of our current TRV as we needed some new heads. HCO were able to tell us which replacement we should have. Ordered them up and they arrived promptly and fitted perfectly.”

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Posted 4 years ago

“I find them great delivery is quick”

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Posted 4 years ago

“Ordered the part by express delivery as i had no heating. Was redirected to FEDEX who took 1 week to delivery. Had missed promise after missed promise, was lied to - extremely frustraing when you have no heating and paid for express. Heating Controls Online has no number to reach them on so one can only communicate by email”

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Posted 4 years ago

I'm sorry you are not happy. Looking at the tracking, delivery was attempted on the 1st working day - but nobody was home. It was successfully delivered on the 3rd working day. This is within the timescale of the Express delivery (During the current COVID-19 crisis) timescale you were offered and certainly not a week.

Posted 4 years ago

“V good , got what I ordered during this strange time , within a day of expected del time. Would use sgain”

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Posted 4 years ago

“web site easy to use, products at a good price and delivered promptly”

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Posted 4 years ago

“Heating Controls were very good in supplying the required items, quick and also allowed me to amend the delivery to a single unit and then refunded the difference. No queries.”

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Posted 4 years ago

“Good price easy to order delivered on time”

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Posted 4 years ago

“Excellent service and fast delivery. I also had to ring them for some advice I was given the information I required in a friendly and knowledgable manner.”

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Posted 4 years ago

“Ordered and delivered on time.. Couldn’t be better..”

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Posted 4 years ago

“Very quick delivery, easy to fit and works well for”

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Posted 4 years ago

“Website was really easy to use. Item ordered arrived promptly and was good value. Would definitely use again.”

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Posted 4 years ago

“No sign of my order yet so what do you expect?”

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Posted 4 years ago

Hi. Delivery was attempted last week, but nobody was home. We have asked them to try redelivery again as soon as possible (given the COVID-19 crisis) for you.

Posted 4 years ago

“Correct product very fast delivery”

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Posted 4 years ago

“Ordered one day, packaged arrived the next. Can't ask for more!”

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Posted 4 years ago

“Ordered at 3pm, received the part the following morning, top notch service”

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Posted 4 years ago

“Very good service in difficult circumstances. My heating at home failed on the first day of Coronavirus Lockdown. I sent an e-mail enquiry for a new Zone Valve. Following a prompt reply, I placed an order which was delivered the next day.”

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Posted 4 years ago

“Great service and product.”

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Posted 4 years ago

“I had quite a job logging on to website but I managed to obtain the valve actuator I required. Thank you”

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Posted 4 years ago

Heating Controls Online is rated 4.9 based on 4,471 reviews