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Heating Controls Online Reviews

4.9 Rating 4,501 Reviews
100 %
of reviewers recommend Heating Controls Online
4.9
Based on 4,501 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
1st Secure/Horstmann units were defective out of the box. Despite stating on their website that they provide "Awesome Support" & show a phone logo, there is no phone number. Had to contact via email and having returned the original units, 2 weeks later, I'm still waiting for a replacement. Can't recommend their service or the products delivered in my case, and I won't be using them again.
Helpful Report
Posted 1 year ago
The thermostat that I ordered was the right price and arrived as predicted. a 'no problem' purchase. Well done!
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Posted 1 year ago
Part arrived speedily and plugged straight in, has my heating back online is less rhan half an hour
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Posted 1 year ago
Very good price for Honeywell V4073. Delivered quickly as well and it was installed and working the next day.
Heating Controls Online 5 star review on 29th October 2023
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Posted 1 year ago
The thermostat arrived on date well packaged. I followed the on line instructions I found to pair it and it immediately worked. The pro thermostat is a very cost effective replacement for the Honeywell whose screen had failed. Colin Smith
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Posted 1 year ago
Speedy delivery, competitive price.
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Posted 1 year ago
Really good service. Excellent product and delivery
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Posted 1 year ago
Excellent, delivered the next day of ordering. The programmer ordered now working, easy to fit, in this case, no re-wiring. I would recommend this firm,
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Posted 1 year ago
I found the website had all the information I needed and the ordering process was clear. The goods came well packaged and promptly.
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Posted 1 year ago
Very good product and service - good advice on the correct replacement TRV head for my installation.
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Posted 1 year ago
Offered good advice via email contact. Prices were reasonable and delivery was just as promised. I would use this company again and recommend them to anyone.
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Posted 1 year ago
all good, delivered on time .thank you
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Posted 1 year ago
Spot on thanks
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Posted 1 year ago
No complaints, arrived next day. The new valve works perfectly
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Posted 1 year ago
Brilliant thanks you so much, very efficient and the accurate advice was invaluable.
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Posted 1 year ago
Excellent bit of kit fits as described no problems at all.
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Posted 1 year ago
Excellent service and will use definitely use again. Item was competitively priced, arrived in double-quick time and was well packaged.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Ordered part was delivered promptly, was exactly the unit ordered and was great value.
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Posted 1 year ago
First-class service.
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Posted 1 year ago
Heating Controls Online is rated 4.9 based on 4,501 reviews