Heating Controls Online Reviews

Name: Heating Controls Online
Rating: 4.90

4.9 Rating 4,485 Reviews

100 %

of reviewers recommend Heating Controls Online

Company Reviews

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4.9

Based on 4,485 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Heating Controls Online 5 star review on 24th January 2024

Anonymous // 01/01/2019

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“Good value but the extra paid for next day delivery was just a waste of cash, it took 2 days to get here. If I had not known how to get the heating going then the client would have been 2 days without heating.”

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Posted 7 years ago

Just to clarify, delivery was attempted on the promised day, but nobody was in to receive it.

Posted 7 years ago

“Good product knowledge and helpful in sourcing parts that are not routinely stocked.”

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Posted 7 years ago

“Very efficient , prompt service at a reasonable price.”

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Posted 7 years ago

“Wide range of high quality products with detailed description and specification at competitive prices. Easy to use website and ordering system. Only criticism is non-inclusive delivery charge.”

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Posted 7 years ago

“Good price & items arrived well packaged the next day”

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Posted 7 years ago

“Very efficient and good follow through service .”

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Posted 7 years ago

“Excellent.Very efficient service well packed and arrived as promised”

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Posted 7 years ago

“Price was great service great too”

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Posted 7 years ago

“Very pleased quick response and delivery”

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Posted 7 years ago

“I ordered four TRV's and required a next day delivery, which I paid for and had qualified to get. They should have been delivered before 6.30pm next day. I had hoped not to be the last delivery of the day but waited patiently. The tracking system said it was on board, so I waited at the job hoping it was just late. It did not turn up till the day after that and It was only luck that someone was in to receive them. I reported the incident to you and was told I would be refunded "the difference" (Which has not happened yet). I am disgusted that I paid for a delivery service that I did not get I.E. "Next day service" and have to pay at all for it. To be offered "The difference" is an insult and unjust. Don't advertise "Next day service" if you can't deliver it. I appreciate this is contracted out. I hope they are suitably dealt with, but as it is you who has been paid, you get the complaint. The products (TRV's) are fine and I have no complaint with them at all. Shame about the delivery service.”

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Posted 7 years ago

“Great service, fast delivery (to Ireland!) and keen prices.”

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Posted 7 years ago

“Good prices for parts and quick delivery for just a small charge.”

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Posted 7 years ago

“Fast and efficient at the right price”

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Posted 7 years ago

“Great price and quick delivery.”

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Posted 7 years ago

“Very good service the part arrived on time.”

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Posted 7 years ago

“Excellent service, my urgent part arrived first thing in the morning as promised.”

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Posted 7 years ago

“I paid the extra postage charge but it was worth it to get my part the next day.”

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Posted 7 years ago

“Simple easy to use website, competitive prices and good customer communication.”

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Posted 7 years ago

“Very helpful, efficient, excellent and quick service. Would highly recommend.”

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Posted 7 years ago

“Received the item (central heating timer) on time but Instruction is not very clear and as a result I could not use it. I wanted to return it but did not as your advice says there would be a charge if nothing wrong.”

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Posted 7 years ago

Hi. I think you are confused between our faulty and non-faulty returns policy.

Posted 7 years ago

Heating Controls Online is rated 4.9 based on 4,485 reviews