Heating Controls Online Reviews

Name: Heating Controls Online
Rating: 4.90

4.9 Rating 4,513 Reviews

100 %

of reviewers recommend Heating Controls Online

Company Reviews

Metrics

Info

4.9

Based on 4,513 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Heating Controls Online 5 star review on 24th January 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and delivery”

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Posted 1 month ago

“Prompt delivery and easy transaction, would use again.”

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Posted 1 month ago

“Initially, having put an order in online, I was concerned that I got no acknowledgement email or other order confirmation. I became even more concerned when I found there was no way to contact Heating Controls online by phone. However, my concerns proved to be unfounded as I received a response to my email and all issues were resolved. I needed delivery within 4 days of placing the order and again was concerned that this requirement would not be met. However, once again my concerns were unfounded as the package arrived on the given date with no issues. The only slight negative is that on interrogating the controller I discovered it was manufactured in 2023 while my order was in Jan 2025, but the price was considerably cheaper than other suppliers so I cannot really complain. Overall very good customer service and prompt delivery so I recommend Heating Controls Online and would use them again, though for peace of mind a phone number would be good.”

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Posted 1 month ago

“I paid extra for the quicker delivery and my thermostat arrived on the promised date. The website was easy to negotiate and I am very pleased with the product”

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Posted 1 month ago

“part turned up quickly and as expected. would us them again”

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Posted 2 months ago

“First Class service. I sent a picture of my very old and faulty TRV and asked if there was a current replacement. There was. Delivered promptly and fitted perfectly. Thanks to all at Danfoss. Bryn”

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Posted 2 months ago

“The stock parts that can be difficult to locate and provide an efficient service make this a go-to store.”

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Posted 2 months ago

“Responded well to my reporting a premature failure of a 3 way diverter.”

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Posted 2 months ago

“Had a problem with a component - received replacement promptly”

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Posted 2 months ago

“One of few company's to stock the old TRV's that would fit my existing system. Great service and fast deiivery.”

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Posted 2 months ago

“Excellent service, cheap prices and prompt delivery.”

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Posted 2 months ago

“excellent customer care , good products and value for money post sale service is next to NONE 👍”

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Posted 2 months ago

“Excellent service and value, thank you. Our heating controller's back up battery was dead and had started to leak, and I've now been able to easily swap it for a new one, meaning no more resetting the clock every time we have a power cut!”

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Posted 2 months ago

“Excellent service and very good price. Easy to deal with and pump arrived promptly.”

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Posted 3 months ago

“I expected great service and got exactly that. Thank you.”

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Posted 3 months ago

“First class company to deal with would highly recommend.”

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Posted 3 months ago

“Potterton EP2 succesfully delivered. Easy to change the old EP2002 to the new EP2. Unclick the old, click in the new. Potterton could improve a couple of the instructions on programming but it was succesfully installed and has been working fine since.”

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Posted 3 months ago

“Excellent prices and service plus a vast range of heating controls, quick delivery. Would recommend.”

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Posted 3 months ago

“Delivered the next day. So excellant with that. The Thermostat didn't link to the older reciever unit but the new one was an exact copy so dead easy to replace and swap over. Works like a dream now.”

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Posted 3 months ago

“Extremely helpful with advice”

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Posted 3 months ago

Heating Controls Online is rated 4.9 based on 4,513 reviews