Heatable Reviews

Name: Heatable
Rating: 4.88

4.9 Rating 1,260 Reviews

97 %

of reviewers recommend Heatable

Company Reviews

Metrics

Info

4.9

Based on 1,260 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Heatable:

By using computers instead of salespeople, Heatable gives you an instant fixed price on a Which? Best Buy boiler which is perfectly suited to your home, online.

Our fixed and final prices start at £1,590, or you can pay monthly from £10.80.

This is the better way to buy your new boiler.

Visit Website

Phone:

0330 113 1333

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Heatable 5 star review on 16th June 2020

Anderson Martins

Heatable 5 star review on 12th June 2020

Anderson Martins

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer services when contacted by telephone, quick, hassle free installation of my boiler.”

Helpful Report

“Found them quick and efficient. Very pleased with the product and services. Thank you.”

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“My boiler was installed less than a week after I first decided to use Heatable, at a cost that was around £1000 less than other online quotes, under normal circumstances I would have rated Heatable as very good except for one drawback. The installation was in my loft space and the engineer left the old boiler and all the rubbish in situ, so I now have to find someone who will take all the stuff to the dump. I would have thought that would have been taken away by the engineer.”

Helpful Report

Hey Peter, Thank you for your review. You're correct, all waste should be removed from site following an installation. I'm sorry it hasn't in this case, and I will be looking in to this for you. If you incur any cost for the disposal of the waste from site, please send your receipt/invoice over to hello@heatable.co.uk and we will cover the costs. We work really hard to make sure that each and every customer gets a 5 star service, I'm sad that in this case we have only managed 3. Regards, Sam (Founder)

“Excellent service. Ordered a new boiler online on a Saturday and fitted the following Tuesday. Installer was very efficient. Heatable called the day before to confirm everything and also the day after to make sure I was satisfied. Can’t fault them at all. Have just received my warranty documents by email.”

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“Very easy to use application process, kept informed of installation date etc, initial installer unable to attend but substutite sent out the same day. All work carried out cleanly, tidily and efficiently. All operations of boiler, thermosat, timer etc explained clearly and whole process took a couple of days to arrange (at a suitable time for us - could have got it faster if we had wanted to) and installation only took just over 3 hours. Would recommend company without a second thought”

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“I was initially sceptical about an online boiler installation service. I have never been so wrong. The organisation is run so professionally and efficiently. From start to finish I had superb service plus the price beat all the other quotes I received. I can't recommend Heatable highly enough and hope that the company goes from strength to strength. If only other organisations were half as good!”

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“Very pleased with the boiler and service from heatable”

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“Fabulous company, sorted out my boiler instalation pretty quick on the date I wanted. Were very patients with us as we had a lot of questions and my hubby is like a policeman with the 3rd degree questions ha ha ha. The chap that came to install it was great and very approachable. Wouls reccomend this company, spot on!”

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“Very happy with the service from heatable - from ordering through to installation. Good communications, friendly and helpful engineer and great product. Thank you!”

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“Can’t fault anything. All booked, delivered and installed in less than 48 hours. Great work guys.”

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“Absolutely fantastic professional service from beginning to end If you need a new boiler contact them you won’t be disappointed”

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“First class service, promt informative and good advice given”

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“I am extremely happy that I found and used Heatable. Easy to order, very reliable, excellent boiler. The two young men were punctual, professional, tidy and clean. I would say they were excellent. Please convey our extreme thanks and gratitude to them. Job well done. I will definitely use heatable again if any boiler problem arises. Thank you.”

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“Simple and easy booking. Put details in and got a quote in seconds. A few clicks later we had paid, uploaded 4 pictures, and the boiler was fitted two days later. No fuss, no mess. They pulled up just before 8am and were gone by 12.15 after making sure it all worked and went through the instructions with us. Definitely recommend.”

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“Would definitely recommend Heatable. We did it all online. Done the quick survey found the best boiler and payment method and within 3 days we had a new boiler. The installer was very professional, friendly and talked me though the whole process .”

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“Quick, easy no fuss and a great price. Sorted quickly by an awesome team 👍”

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“Just brilliant from start to finish. Ashley was fantastic and we are now toasty and warm. Heatable is just a great service. No question - I would recommend to anyone!”

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“Can’t believe how straight forward the whole process was from start to finish. Everything was carried out when it was supposed to be and was kept updated every step of the way. Would recommend anyone wanting a great deal on a new boiler with no hassle to use heatable!!!”

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“What can i say apart from absiloutly brilliant. Ordered online brilliant Took up 2 years interest free option brilliant Asked for installation week last Monday sorted Carl the engineer allocated the job brilliant he rang on the Friday to say when he would be with us. His personality work ethic and customer aervice that led to our satisfaction was brilliant. The young lady from heatable rang up before installation to confirm everything and also rang up after installation brilliant Carl set up and explained everything to us and stayed until he peesonallybwas 100% happy with what he had done brilliant As for the price i was quoted £500 more from british gas was allegedly with a £450 discount for an inferior product and only a 5 year warranty the boiler supplied by heatable comes with 10 year warranty brilliant It goes without saying i would 100% recommend you making a purchase from this company and i well and trully wish all the people involved in my purchase every success in the future and thank them all very much ..........loving it!”

Helpful Report

“Fast, efficient and competitively priced. We ordered our boiler and installation on Sunday and the job was completed Wednesday. Payment was very straight forward and we were able to ask questions in advance to ensure things ran smoothly. Our installers were friendly, efficient and knowledgable and got the job done in half a day. Very happy indeed with the result and would highly recommend.”

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Heatable is rated 4.9 based on 1,260 reviews