Heatable Reviews

Name: Heatable
Rating: 4.88

4.9 Rating 1,260 Reviews

97 %

of reviewers recommend Heatable

Company Reviews

Metrics

Info

4.9

Based on 1,260 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Heatable:

By using computers instead of salespeople, Heatable gives you an instant fixed price on a Which? Best Buy boiler which is perfectly suited to your home, online.

Our fixed and final prices start at £1,590, or you can pay monthly from £10.80.

This is the better way to buy your new boiler.

Visit Website

Phone:

0330 113 1333

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Heatable 5 star review on 16th June 2020

Anderson Martins

Heatable 5 star review on 12th June 2020

Anderson Martins

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“pretty simple process to follow to select a high-rated boiler and also an installation date. All you then need to do is take a few photos and wait for the installer to turn up on the agreed date. Installer was very personable, open to questions about the work they were doing and tidy. All-in-all a very good experience.”

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“We had to have our boiler replaced. When the chap came out to do it he needed some extra parts. These were ordered and he came out the next day with the new parts. Excellent service”

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“Really easy quick and easy service, good value compared to other quotes we had, then on the day the installers were prompt friends efficient and tidy. Overall really impressed with the service we have recieved.”

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“I had a viessman 29kw combi boiler installed by David Harris..these guys was very professional and knowledgeable about the whole process..the supplier supplied the wrong size boiler.. David told head office straight away.. resupplied straight away..but did not delay the job.. work was done very efficiently..and sooner than estimated. I would recommend heatable to everyone. Even a monthly payment options is really good..and a choose and book service..fully installed within 5 days,which is really great at winter time..other companies told me minimum 3 weeks at winter.I was really surprised at how great an online company would be. Will always be using them for the future.. thanks heatable”

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“The process was simple, the quote was a good price and the quality of work was very high. Glad I chose this company and I don't usually leave reviews but on this occasion I was so impressed I thought I should. Well done”

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“The engineers were very thorough and explained everything to me. It wasn’t an easy job, as new boiler was located in new location, however the engineers did not moan. Would definitely recommend..”

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“Very easy to order online. Installer arrived on time and was very polite, tidied everything after himself and took away all the rubbish. The installation was done in a timely manner and the boiler is first class! I would certainly recommend Heatable.”

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“I chose heatable after reading the reviews of other customers. I constantly had issues with my heating system due to its age and knew it was time for a new boiler. The price of the new boiler was significantly cheaper than British Gas and I was fed up with using local gas companies who always seemed to have hidden charges and conflicting advice. Right from the beginning the process was simple and felt reassuring. I placed my order and chose an installation date to change from a conventional boiler system to a combi boiler system. A few days later, I realised my mistake as my house is better suited to a convention system and I called to see if I could change the boiler. This was done quickly and efficiently and the technical advisor on the phone processed a refund for the difference immediately. The installation itself was slightly more difficult and took several days, this was due to my old system more than anything else. The engineers worked from 8am to late into the night trying to figure out the issues with my system. As I had already taken a day off from work for the installation, I wasn't able to take any more time off and spoke to an advisor on the phone. They were super helpful and tried to find engineers to come round when I was able to work from home. The technical team on the phone obviously knew their stuff and would try to diagnose while on the phone to give the engineers visiting a heads up on what parts to bring so I wasn't waiting too long for the engineer to pop back out to the shops to buy the parts needed. After a few days my system was up and running and at the price stated despite the install taking longer than expected and several parts needing replacing. I'm honestly so pleased with the service heatable have provided, they have gone above and beyond and at an amazing price.”

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“Super smooth transaction from start to finish. Would recommend to anyone looking to replace a boiler. Many thanks.”

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“Great service. Engineer was awesome”

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“Very easy to get a quote and they stick to it”

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“My boiler died on Sunday 15th December, 2 hours later I had discovered Heatable and a new boiler and fitting date was arranged online, the whole process was simple and encouraging with no hidden costs popping up at the end as I had with other companies. The following morning I was contacted by Jason the heating engineer who introduced himself. The night before fitting I received a text to say he would be with me between 8-10am on the day, he arrived at 8:15am and the whole job was done by 2pm and the house left tidy and old boiler removed, all I had to do was make cups of tea! Very happy with the service received and have recommended Heatable to other people already.”

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“High recommended, 5 star”

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“Great service over the moon happy🤗”

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“Easy on line ordering. Just pick the day you want and you will be contacted with details of when the engineer will arrive. Job well done would recommend them”

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“Excellent service from both Heatable and their fitter. They came highly recommended and I wouldn’t hesitate to recommend them myself.”

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“Really impressed with the company and the installer Saquib. Great!”

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“Boiler installation was booked for Thursday but Heatable cancelled and rebooked for Saturday. On Saturday the plumber was a bit late arriving and he then discovered that he would have to pick up a boiler (as the suppliers did not deliver Saturdays). After a bad start the plumber worked right through to 8pm and did a good job.”

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“Everything organised over the phone appointment date for new installation caluim&keran the heating engineers called first then arrived nice&early removed old boiler installed new one up&running in a few hours service was quick and efficient very tidy & customer service first class best highly recommended this company”

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“Professional,, clean,friendly efficient engineers. Office staff knowledgeable and extremely helpful.”

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Heatable is rated 4.9 based on 1,260 reviews