Heatable Reviews

Name: Heatable
Rating: 4.88

4.9 Rating 1,260 Reviews

97 %

of reviewers recommend Heatable

Company Reviews

Metrics

Info

4.9

Based on 1,260 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Heatable:

By using computers instead of salespeople, Heatable gives you an instant fixed price on a Which? Best Buy boiler which is perfectly suited to your home, online.

Our fixed and final prices start at £1,590, or you can pay monthly from £10.80.

This is the better way to buy your new boiler.

Visit Website

Phone:

0330 113 1333

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Heatable 5 star review on 16th June 2020

Anderson Martins

Heatable 5 star review on 12th June 2020

Anderson Martins

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would recommend heatable as a a reliable company , kept me in touch as the order progressed through to the fitting day of the boiler , thanks again .”

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“I was apprehensive about dealing with an online company but after doing my research and speaking on the telephone with a member of staff decided to proceed with my boiler installation. Their customer care has been excellent and the various members of staff I have dealt with have been extremely helpful, professional and courteous. I was kept informed throughout about the installation and would have no hesitation in recommending Heatable.”

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“Well what can I say. Plenty of communication throughout the process. If your a landlord make sure you take some photos of the existing boiler, the flue externally and the existing pipe work. You will be asked for this. It enables the installer to assess the job and bring the correct gear. My installer turned up on time. Did the job and stuck to the price. I saved money on some of the greedy quotes I was given locally. What more do you want. I will be using Heatable again. Well done.”

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“Excellent communication from the word go. Easy to use website. Excellent communication from the installer Pete Connors, arrived on time and carried out an excellent installation, cleaning up on completion, and all completed in one day. Would definitely recommend Heatable for a new boiler installation.”

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“Really pleased with the service i recieved, arrived on time and any minor problems were sorted out without any fuss. Can't beat it for the price”

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“Boiler broke down at the start of December, struggled to get a genuine quote in a short time but heatable came up trumps!. The boiler was installed within 2 days and the price was very competitive, great job guys!.”

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“Excellent service”

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“Just had new boiler fitted last week and what a difference lovely and warm I wasn’t in but my wife said Liam the fitter was polite and ran through everything with her about the boiler Thankyou . Mr A .Beresford .”

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“was very pleased with all aspects of the work I had done. It was efficient and I was kept informed at all times with the progress of the work as I was not on site at the time. Would recommend this company”

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“Excellent customer service, product value and quality,efficient, professional installation. Definitely recommend Heatable.”

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“Fantastic service all around, easy to sort out a new boiler in. In no Time at all, would recommend highly”

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“Very Good service at a affordable price due to the finance options available. Quick and efficient like my new boiler ! 👍”

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“Good service overall, new boiler was installed fast, the price is truly fixed. I'm giving 4 starts because first of all, no one replied my live chat, and when the job was done, my kitchen was messed up a bit.”

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“Simple interaction, good service.”

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“Faultless, installed on the day and didn’t leave until it was finished”

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“Quick and efficient. Really good service. I would definitely recommend.”

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“My overall experience with Heatable was of the highest satisfaction. MY QUOTE: I had four different quotes for my new boiler as I was not sure which boiler to buy and wanted some opinions. Two quotes from local trades people, a quote from British Gas and a quote from Heatable. Heatable's quote came out just under the local tradesmen. They were also vastly cheaper than British Gas (£1,420 less to be exact). Also British Gas would only offer a 5 year warranty and insisted I take out a cover plan. THE INSTALLATION: Two engineers (Chris and TOM) arrived at 8am as promised by Heatable. They were professional and courteous, kept my home very tidy and did a very thorough job. The materials were delivered by a courier shortly after the engineers arrived. I opted to buy the Nest Smart Controller for an extra £175, the engineers installed this expertly and got it all set up for me. Special thanks to Tom for helping me with this as I am a bit of a technophobe. THE SERVICE I simply couldn't fault it. I got a call after I placed my order confirming everything, any questions that I had were quickly answered, the lady on the phone was very informative. I received a call after placing my order, one the day before the installation and another after to check that I was happy with everything. My boiler (Viessmann Vitodens) came with a 10 year parts and labour warranty, the certificate for this came through via email within 5 days of my installation. CONCLUSION: If you are looking to buy a boiler anytime soon, use Heatable. They have been professional, offered great value for money and went above and beyond at every level.”

Helpful Report

“I would not recommend this company to anyone. £1900 for a new boiler, they took off the cupboard of a new Howdens Kitchen and never attempted to put it back In addition, the radiators were never flushed through as we found out 2 weeks later, Several phone calls later, and got nowhere. Very disappointed”

Helpful Report

Hey Mario, Thank you for your review, however, I believe it is inaccurate. I can see from your order that our team were in contact with yourself prior to the installation and advised that the cupboard around your existing boiler may be damaged during removal, and would not be able to re-fit due to the new boiler's dimensions. You accepted this, and signed a damage waiver acknowledging it. With regards to the flush, had never been in contact with us to advise of this, there are no notes or messages on the system which relate to this. If this is a genuine concern, please contact our technical team on 0330 113 1333 and we will of course have an engineer attend. We work really hard to earn our reviews online, and I feel like this 1 star review is particularly unfair. Regards, Sam (Founder)

“Super service from start to finish. Suleiman was really pleasant and helpful. Couldnt if asked for a better installation, he was punctual,fast and clean. All pros and no cons 5 star service”

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“The engineer was very capable and despite several complications, due mainly to the age of the existing boiler and the need to re-locate the new boiler, was committed to seeing the job through professionally. In the end it took several visits, including a weekend to get everything working correctly. All I can say is that the fixed price really is a fixed price. There was never any talk of having to pay extra due to the complications.”

Helpful Report

Heatable is rated 4.9 based on 1,260 reviews