Hearing Aid UK Reviews

Name: Hearing Aid UK
Address: Hearing Aid UK Ltd9 Lower Bank RoadFulwoodPrestonLancashire, Preston
Rating: 4.65

4.7 Rating 679 Reviews

93 %

of reviewers recommend Hearing Aid UK

Company Reviews

Metrics

Info

4.7

Based on 679 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Hearing Aid UK :

Hearing Aid UK offer free impartial advice about hearing aids and the options available on the market and with a network of over 200 audiologists provide a fantastic service at prices up to 40% off the high street.

Visit Website

Phone:

0800 567 7621

Email:

info@hearingaid.org.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and quick to get an appointment at a hearing aid centre. Hearing test and consultation were excellent and very professional. Trial hearing aids were fitted and set up during the appointment and are working well. My only criticism is the price quoted for the hearing aids. Your advert states that up to 40% discount is offered on hearing aid prices but this was not the case with me. I showed the audiologist adverts on the internet of other companies offering the same services and hearing aids for over £800 cheaper. There was no offer made for price matching.”

Helpful Report

As you mentioned, our costs can be up to 40% less than those of the high street; some high street audiologists charge a little more than we do and others are almost twice as expensive. We would always price match with anyone offering the same product and service we do, however, the company to which I believe you refer has a questionable reputation. They have a small number of audiologists covering almost the whole country and previously when some of them have quit, many customers were left with no aftercare. We therefore cannot price match against a company (and this includes mail order websites) who do not offer the same level of service and more importantly cannot always guarantee aftercare for the life of the hearing aid, whereas we can. If you manage to find them for less anywhere else, please get in touch and we will happily price match.

“Prompt response and clear communication, followed up on all actions.”

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“I was seen by Christo on time and he was very polite, knowledgeable and took time to test my hearing and explained and demonstrated the hearing aids available. I like to see him again next year as I can still manage my hearing”

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“I preferred a local independent audiologist and was contacted very quickly to help me find a suitable service. I felt reassured by the accreditation process.”

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“Very helpful home visit. Not rushed. Good discussion of pros and cons re different types of aid.”

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“I've been wearing NHS aids for many years but recently decided to go private to get some better, higher tech aids. I had a consulatation yesterday with Mark and I was very pleased. He was pleasent and knowledgable and performed a thorough examination and hearing test. We were then able to discuss options and arrive at (hopefully) my ideal solution. i am now just waiting for the aids to arrive to have them fitted (a couple of weeks time).”

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“Audiologist was very experianced and knowledgeable. The resultant demonstration hearing aid was a revelation, and frankly it was quite emotional to be able to hear clearly after so many years. The final hearing aid was every bit as good (cros set-up due to total deafness in one ear) and I am sure will effect my life in a very positive way”

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“a very good experience all round, everyone very caring, knowlegeable and efficient”

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“The audiologist was very patient and explained things clearly.”

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“David was very understanding and helpful.”

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“Audiologist was polite and professional. He was very good at explaining things”

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“Very helpfull about a subject that when it appears, is a new experience to a person who is suffering Hh”

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“Rohullah was so knowledgeable. He came to my home tested my hearing and fitted hearing aids on the next visit. Seemless. Highly recommend.”

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“Great service”

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“I was referred promptly to Durham Hearing Specialists whom I found first class. I tried three different private audiologists and their knowledge and professionalism was far superior to the others. I am now considering the Unitron Moxi B7-R”

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“Replied with new appointment date”

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“Do not know as yet .....the appointment is nest week.”

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“The organisation has been extremely helpful in setting up an appointment with an audiologist.”

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“Quick reply to my recent enquiry and appointment made to visit me next week”

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“I am reaching out from Sri Lanka seeking advice regarding a Widex dealer who is committed to ensuring customers derive maximum benefit from their hearing aids. I've encountered situations where dealers sell the hearing aids but fail to provide proper fine-tuning, instead suggesting adjustments solely through an app. This approach has left me frustrated and dissatisfied. I would appreciate recommendations for a Widex dealer who prioritizes thorough fine-tuning to enhance customer experience rather than solely focusing on sales”

Helpful Report

Hearing Aid UK is rated 4.7 based on 679 reviews