Hearing Aid UK Reviews

Name: Hearing Aid UK
Address: Hearing Aid UK Ltd9 Lower Bank RoadFulwoodPrestonLancashire, Preston
Rating: 4.65

4.7 Rating 679 Reviews

93 %

of reviewers recommend Hearing Aid UK

Company Reviews

Metrics

Info

4.7

Based on 679 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Hearing Aid UK :

Hearing Aid UK offer free impartial advice about hearing aids and the options available on the market and with a network of over 200 audiologists provide a fantastic service at prices up to 40% off the high street.

Visit Website

Phone:

0800 567 7621

Email:

info@hearingaid.org.uk

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Anonymous

Anonymous // 01/01/2019

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“Very prompt response and really helpful. Knowledgable service.”

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“After a poor experience from a high street hearing aid seller I did some on-line research and found HearingAid.Org. I wish I knew about this organisation sooner the audiologist was very helpful, he saw me in my own home and within two weeks I had new hearing aids fitted at much reduced cost. Thank you HearingAid.Org”

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“Very good was explained very well every step of the process and with a pleasant manner”

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“Satisfying meeting.clear explanations of hearing aids”

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“Via your organization I was promptly contacted by Hi-Hearing Solutions ( Martin J Skiba M.S.H.A.A.) who have provided an excellent service. I am wearing my new hearing aids for the first time today.”

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“Friendly, helpful, explained everything about the hearing test and the results.”

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“Hassan was very professional and knowledgeable but also kind and understanding. Top marks 👌”

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“It has restored my hearing to almost as good as it was 15 years ago. It seeems very well made and more or less restores my hearing so that I can listen to classical music which I had almost stopped doing with the old aid.”

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“Quick response to request for an appointment at home for my elderly father. Audiologist was brilliant on first visit. She explained everything, answered any questions and left a clear set of tasks that we need to do in preparation for the next visit. Very impressed with the service so far.”

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“Very poor follow up. I've heard nothing following the appointment 2 weeks ago. Still waiting for pricing and hearing test results.”

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“The testing was professional and the advice comprehensive.”

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“Excellent communication. I'm looking forward to experiencing their services.”

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“John was very good at explaining what he was doing, he also was very good at telomg me what was best for me with my hearing problems. Overall I was really impressed with his professionalism.”

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“The person who called was professional and helpful gave me the answers I needed. Now just wait to see if product is as good as company claims.”

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“I am only at the beginning of my journey with Hearing Aid, but so far the process has been straightforward and the people I have interacted with have been pleasant and helpful.”

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“I saw Rinooba who was very helpful but I did not realise I had to pay 10% for the trial so was unable to go ahead - I think you should make customers aware of this I am going back to see her this week”

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Hello Amanda, All of our aids are provided with a 60 day full money back guarantee period. Usually payment in full is taken when you receive the hearing aids, and then you get the full amount back if you return them, just like buying anything else really. On this occasion the audiologist agreed to only take 10% of the total and then the balance if you decided to keep the aids, or to return the 10% if you did not. This full money back policy is standard for most hearing aid companies. The only companies I know of offering "free trials" come with a catch, in that their aids are significantly more expensive.

“See My Previous Review”

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“I was very impressed by the immediate response after my phone call, and very happy with the visit from the Audiologist, who was extremely helpful. At present I'm wearing two of the hearing aids for a week on a trial basis. So far I am delighted with them. This is a brilliant service. Thank you”

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“Good price, Your audiologist friendly and knowledgeable, overall excellent.”

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“John visited mum for a hearing test. He spoke clearly and put her at ease. He explained the result of her test and identified the best make and type of hearing aid for her situation.”

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Hearing Aid UK is rated 4.7 based on 679 reviews