Hearing Aid UK Reviews

Name: Hearing Aid UK
Address: Hearing Aid UK Ltd9 Lower Bank RoadFulwoodPrestonLancashire, Preston
Rating: 4.63

4.6 Rating 692 Reviews

92 %

of reviewers recommend Hearing Aid UK

Company Reviews

Metrics

Info

4.6

Based on 692 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Hearing Aid UK :

Hearing Aid UK offer free impartial advice about hearing aids and the options available on the market and with a network of over 200 audiologists provide a fantastic service at prices up to 40% off the high street.

Visit Website

Phone:

0800 567 7621

Email:

info@hearingaid.org.uk

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Anonymous

Anonymous // 01/01/2019

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“Very efficient and helpful. An audiologist contacted the same day . His home visit was very good and he has given me options.”

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“Very pleasant person and was genuinely interested in my hearing issue,very professional, appointment booked easily and made me confident in the outcome .”

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“So far, so good. Yet to have my audiology appointment but I have been contacted and the appointment is made”

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“A thouragh and well explained hearing test, looking forward to my new aids now.”

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“Too soon to really comment”

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“Helpful so far.”

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“I am in the process of purchasing my first hearing . I like to have as much information as possible before proceeding. I’m delighted at the unbiased information provided and putting me in touch with my audiologist at Hi-Tech Hearing Solutions.”

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“Very pleasant and helpful”

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“Very friendly and efficient”

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“Very good at answering questions promptly. Helpful succinct advice”

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“I was contacted very quickly and an appointment was made within a few days for a hearing test, which I had yesterday, and I have already ordered hearing aids. Thank you very much. Beryl Shammon”

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“excellent consultation”

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“hearing tests were carried out and promised to be sent to me, nothing was ever received. I was more interested in ITE hearing aids but the audiologist seemed intend on trying to sell me BTE aids , it never seemed to progress from there.”

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Hello Mr Heil, Sorry that you were disappointed with how the assessment went. As your audiologist Louise explained, the style of hearing aid that you wanted, unfortunately, doesn't suit your type of hearing loss at all and we cannot prescribe something that would be audiologically incorrect. You were offered the option of having some suitable aids on a free trial basis for a week but you declined. We're also sorry for the delay in your hearing test results being sent to you, the audiologist has been on holiday. They will be sent to you today. Kindest Regards, Hearing Aid UK HQ

“Very useful chat”

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“I rang this company after having some concerns about the hearing aids my elderly father had purchased from a high street pharmacy chain. I was told somebody would ring me back the same morning, which they did. David, (an audiologist,) was very knowledgeable, and even though there was no financial gain to be had, he listened to my concerns, explained more thoroughly the difference in aids, and left me feeling very reassured. Sadly, my father could have purchased a comparable product from this company, for approximately £500 less! My only regret is that is that I didn't discovered this company earlier.”

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“Very quick response and appointment made with minimum fuss. Test was quick and very straightforward. I was fitted with the most expensive hearing aid and allowed to keep for a week's trial. The only problem was that it had to go into the ear which was the very reason I gave up on my National Health pair. I rejected the new hearing aid and exchanged telephone numbers in case I changed my mind. The audiologist was very professional and deserved 5 stars.”

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“I made an online inquiry and someone got in touch very quickly. They were very helpful and said they would contact a local audiologist to get in touch for a test. The local audiologist took so long to get in touch that I had made an appointment elsewhere for my test.”

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“My first consultation meeting was quickly and efficiently arranged by my local audiologist. Simone took me through my options in a most informative and professional manner. She has been polite and friendly, and I am looking forward to our next meeting.”

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“Brilliant from start to finish 👏”

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“Friendly, courteous and helpful audiologist made my hearing test relaxing without stress. Very pleased with my hearing aids.”

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Hearing Aid UK is rated 4.6 based on 692 reviews