Healthful Pets Reviews

Name: Healthful Pets
Address: 12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN, Northwich
Rating: 4.90

4.9 Rating 2,358 Reviews

98 %

of reviewers recommend Healthful Pets

4.9

Based on 2,358 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01565740777

Email:

hello@healthfulpets.co.uk

Location:

12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN
Northwich
CW9 7TN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent have Great confidence in the products ordered and the company supplying them”

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Posted 4 years ago

“As local shop shut due to lockdown ordered on line. Everything went well.”

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Posted 4 years ago

“Very pleased with our prompt delivery on our order excellent”

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Posted 4 years ago

“Really happy with the service received genuine product delivered very promptly and not charged exuberant delivery rates like some sites.”

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Posted 4 years ago

“Delivery arrived very promptly . Happy with purchases”

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Posted 4 years ago

“Amazing product, Has helped with my labradors Dermatitis, reduced inflammation to allow healing. Will be buying on a regular basis.”

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Posted 4 years ago

“We have not yet received our order. Cannot comment on any of the below questions.”

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Posted 4 years ago

Hi Ian, I am sorry to hear that your order has not yet arrived yet. I will email you separately with the tracking information for your order and guidance as to when your order should arrive. If it doesn't then please get back in touch with us and we will sort it out. It is a shame that this is the first to hear about this. You are able to make contact with us via Zen Desk on the website, email or our phone line which is generally answered out of hours as well. The reason for the delay in you getting your order is because of the unique situation that we find ourselves in. Deliveries with Royal Mail are slower, especially second class post. Royal Mail are facing very high volumes as people are unable to go to the shops and are shopping on-line; combined with, in many parts of the country operating a reduced service; given self-isolation and the operational issues they face at the depots. Hopefully your order will be with you after the Bank Holiday weekend. Regards Kay

Posted 4 years ago

“Very efficient service”

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Posted 4 years ago

“Five Stars - This was my first order from Healthful Pets. The package was quickly despatched even when the postal service was overrun during the Coronavirus Lockdown, and it was well packed. The products are fantastic quality and my dogs loved the furry rabbit rolls. Thanks I will be ordering again.”

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Posted 4 years ago

“Excellent! Thank you.”

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Posted 4 years ago

“My items arrived very quickly. Excellent service.”

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Posted 4 years ago

“Excellent product, easy to use website, prompt delivery.”

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Posted 4 years ago

“Fasted.ivery, excellent products.”

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Posted 4 years ago

“Excellent product range, great value for money and very speedy service! Thank you 👍”

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Posted 4 years ago

“Excellent service especially during this difficult time - well recommended”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“I haven't recieved order yet emailed with no reply”

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Posted 4 years ago

Hi Shirley. I am sorry to hear that your order has not yet arrived yet. I shall email you separately with the tracking information for your order and guidance as to when your order should arrive. If it doesn't then please get back in touch with us and we will sort it out. The reason why we were unable to answer your email yesterday was because you only sent it yesterday, which was Good Friday, a Bank Holiday, when we were not working. So I am disappointed that you didn't give us chance to respond before leaving this review. The reason for the delay in you getting your order is because of the unique situation that we find ourselves in. We are working at weekends to make sure orders are going out on time. But deliveries can be slower with Royal Mail as they face high volumes as people are unable to go to the shops and are shopping on-line; combined with Royal Mail who are in many parts of the country are operating a reduced service; given the high sickness levels and the operational issues they face. Hopefully your order will be with you after the Bank Holiday weekend. Regards Kay

Posted 4 years ago

“The BEST online shop for all natural products & supplements for your pet. They have the largest range I've seen anywhere to help combat everything naturally, from fleas & worms to joint problems, skin issues, stomach complaints & everything in between. The company owner, Kay, is also incredibly helpful. Thank you for creating such a wealth of options for all of us who want to treat our pets every day problems as safely as possible.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Ordered True Hemp calming Dental Sticks for dogs. Order delivered promptly & exactly as ordered. Google product & good service.”

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Posted 4 years ago

Healthful Pets is rated 4.9 based on 2,358 reviews