Healthful Pets Reviews

Name: Healthful Pets
Address: 12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN, Northwich
Rating: 4.90

4.9 Rating 2,358 Reviews

98 %

of reviewers recommend Healthful Pets

4.9

Based on 2,358 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01565740777

Email:

hello@healthfulpets.co.uk

Location:

12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN
Northwich
CW9 7TN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your site has proven to be very useful to me. Thank you for your timely order. My dog was very pleased!”

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Posted 4 years ago

“The lovely hemp Beco ropes arrived on time and were exactly what we and our glorious tugging Podenga wanted. Thank you”

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Posted 4 years ago

“Excellent service. My RSS loves all the treats.”

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Posted 4 years ago

“Delighted with my first ordering experience with Healthful Pets. Lily’s Kitchen Woofbrush multipacks seemed to have gone into a lockdown shortage on our usual websites. So pleased to find them in stock on Healthful Pets; so pleased with the easy ordering process; and so pleased with the very prompt delivery. We now have a happy dog with his usual dental hygiene routine back in place! Thank you!”

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Posted 4 years ago

“Staff very helpful when emailing, prompt replies, delivery on time, will definitely use Healthful pets again. Carol Quin.”

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Posted 4 years ago

“Prompt delivery, packaged well, and I’m happy with the products 😊”

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Posted 4 years ago

“Great service speedy delivery will be a repeat customer 👌”

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Posted 4 years ago

“Very helpful and friendly service, will definitely use them again.”

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Posted 4 years ago

“I am very disappointed with your service. I ordered an urgent medication from you. You have written my incomplete address and I have not received the shipment. I can't contact the Italian courier you have chosen. You were wrong. I paid and I don't have the product. What do you answer me? after your reply I will tell you if your service is able to solve problems or just cause them.”

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Posted 4 years ago

Hi Milani I am sorry to hear this and will make contact with you to sort this out as this is the first that we are aware of the problem. We are available on the phone, via web chat and also email for customers to contact us to sort issues like this out. So it is always very disappointing when a review like this is the first we hear of a problem. We aim to give good service and want customers to be happy. We have direct access to the couriers that we use. In this instance DPD. All orders come through to our stock system and the labels for each order. These labels are printed off with the address information as supplied by the customer. There is no manual intervention by us. If we think an address may be wrong then we will contact the customer to check. As you are in Italy we have no real way of knowing if an address is incorrect as we don't have that local knowledge. As confirmed we will be in contact to see where your parcel is. Regards Kay

Posted 4 years ago

“Good variety of brands for all budgets and good quality products.”

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Posted 4 years ago

“Outstanding service and all the natural products I need for my little paws under one roof, thank you and keep up the good work”

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Posted 4 years ago

“I always order from healthful pets. Their prices are the best and even if something was a pound or two more expensive, I'd still buy from them because my order is delivered in two or three days. Love their loyalty scheme as well, great company that takes care of their customers”

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Posted 4 years ago

“Received quickly & happy with all items well my dog is”

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Posted 4 years ago

“Very reasonable prices, better range than at the supermarket and prompt delivery. Much appreciated in the current lockdown. Thank you!”

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Posted 4 years ago

“Thanks great service”

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Posted 4 years ago

“Really good stuff best I have bought so far”

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Posted 4 years ago

“First time using this site. Very easy to use, quick service also.”

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Posted 4 years ago

“No nonsense, great service.”

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Posted 4 years ago

“product arrived well packaged and promptly, goods were as expected.”

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Posted 4 years ago

“Great firework candles. Love them. Hood value for money too. Look great on a cake. Thank you”

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Posted 4 years ago

Healthful Pets is rated 4.9 based on 2,358 reviews