Healthful Pets Reviews

Name: Healthful Pets
Address: 12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN, Northwich
Rating: 4.90

4.9 Rating 2,358 Reviews

98 %

of reviewers recommend Healthful Pets

4.9

Based on 2,358 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01565740777

Email:

hello@healthfulpets.co.uk

Location:

12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN
Northwich
CW9 7TN

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Healthful Pets 5 star review on 21st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My 11 year old staffyx developed colitis and was prescribed antibiotics. Bought Bifido for Fido to balance her gut given antibiotics kills good and bad bacteria. She has recovered well. Do not begrudge buying quality supplements to keep my dogs as healthy as possible.”

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Posted 1 year ago

“Fast turnaround.”

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Posted 1 year ago

“Super customer service, and so helpful when I was trying to find the right supplements to help my dog with her itchy ears, really appreciate the extra miles they went to to help me out. Cannot recommend enough, would never buy any supplements etc from anywhere else, always competitive prices, and delivery is always so quick and superbly packaged. Thank you for everything to the team at Healthful Pets!!”

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Posted 1 year ago

“£30 for a small tub four leaf rover protect and it was only half full ,i will not be ordering any more.”

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Posted 1 year ago

Hi William, I am so sorry to hear that you were unhappy with the tub of Protect that you recemtly purchased. The product is sold by weight (grams) and not by volume. I do appreciate that the the contents may not fill the tub to the top - this is because Four Leaf Rover limit their tub sizes to 3 in their range, so for some of their products they won't fill the tub. There is a graphic on the website that confirms how much to give your dog, depending on their weight. This ranges from 40 days (for a 20kg dog) to 30 days for dogs up to 45kg. We do get good feedback on this product, so I hope you do see some benefits. Regards Kay

Posted 1 year ago

“This didn’t help my dog at all, I used it for about 3 weeks and his gut didn’t improve. I wasted my money - the vet gave me alternatives that have worked better”

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Posted 1 year ago

Hi there. Many thanks for writing this review, although I am sorry that this product didnt work. Unfortunately as I am not aware of what problem you had I am unfortunately unable to help you further. This is one of many probiotics that we sell, so perhaps another one may have been able to help. Also sometimes you may need to give the product longer to work. Not sure if you tried to contact us, but we are able to share what knowledge and experience we have of products. I am pleased to hear however that your Vet has given you alternatives. Regards Kay

Posted 1 year ago

“It helps a lot to my girl”

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Posted 1 year ago

“Easy to use website, wide range of quality goods. Order arrived well packaged an extremely quickly. Will definitely be buying from them again, and again!”

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Posted 1 year ago

“As always Healthful Pets were on the ball with a speedy delivery. Use this site for the majority of my online pet purchases. Thoroughly recommend.”

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Posted 1 year ago

“Absolutely fantastic I really can not rate this lovely business and owner highly enough, the best product range regarding animal health supplies you will ever find! Amazing prices too. Such wonderful customer service! 100000 stars!”

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Posted 1 year ago

“Bought the anal gland support for my dog, great product really helps my dog who suffers with this problem”

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Posted 1 year ago

“I called in at the shop, it was my first visit and I didn't realise it was delivery day. No problem and I was given lots of information. My dog had been scratching and moulting for about 3 months. I was given information about allergies and the last 3 newsletters. I bought natural treats and some things for my friend. It all turned out the scratching was just down to a very heavy moult and my dog has now settled down. Thanks for your help and I will certainly recommend you. Pauline Hage and Chester.”

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Posted 1 year ago

“VermX for cats intestinal cleansing appears to have no detrimental affects on our cat - very well suited. Received promptly.”

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Posted 1 year ago

“Hi, I still have not received the tablets that I ordered. I had let over a week go by and telephoned to ask where this small order was. In full understanding I felt that the delay was due to continued disputes with the mail services. Sadly, I took my dog for the vet ,s opinion for his worsened mobility problem , all due to operation back in April to remove fatty lumps, and I felt the tablets may have helped if any muscle damage may have occurred. So rather than immediately taking Bo back to see the vet, I was willing to try your muscle building med, to see if they could of helped at all. I will return them if still they might reach me. I am now requesting that my payment be credited back to me. This was my first order placed with Healthful Pets. I blame the post for this. Brenda Hinton”

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Posted 1 year ago

Hi Brenda I am so sorry to hear this. We will liaise with you directly on this to get this soted out. Unfortunately this has been a terrible time. Unfortunately your order was placed in early December just after the Black Friday weekend and the build up in the usual Christmas volumes. This seems to be the worst period for the Royal Mail delays. As soon as we realised there was a problem we switched off standard Royal Mail services and offered a DPD Courier service at a discounted rate. Royal Mail unfortunately were seeing delays of up to 14+ days and in some instances items have just not been delivered. We can only apologise for this. We have never known anything like it and there has also been a knock across all networks. We appreciate your patience at this difficult time. Regards Kay

Posted 1 year ago

“Was very impressed, will certainly use this company again.items were dispatched the same day and arrived 48 hours later”

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Posted 1 year ago

“Excellent service and good prices. A wide range of quality products”

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Posted 1 year ago

“So impressed with keepers mix just finished large pot, my Corgi a different dog happy, Playful,full of energy, coat soft and thick,watery eye stopped, just like a pup again And will be 7 in June !! Just bought another tub !! Give it a try won't be disappointed..”

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Posted 1 year ago

“Goods arrived promptly. Was kept informed of order progress and despatch, even received an invoice for ease of reference. Very pleased with the whole process, and would happily buy again.”

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Posted 2 years ago

“Items arrived on time and well packaged although my cat still managed to locate her present before I'd opened it!”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“So far so good. Only been using for a couple of weeks but friends recommended it to me and said it was fantastic.”

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Posted 2 years ago

Healthful Pets is rated 4.9 based on 2,358 reviews