Healthful Pets Reviews

Name: Healthful Pets
Address: 12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN, Northwich
Rating: 4.90

4.9 Rating 2,359 Reviews

98 %

of reviewers recommend Healthful Pets

4.9

Based on 2,359 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01565740777

Email:

hello@healthfulpets.co.uk

Location:

12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN
Northwich
CW9 7TN

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Healthful Pets 5 star review on 21st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service, care and attention to detail and nothing too much trouble - thank you!”

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Posted 6 years ago

Many thanks for leaving this lovely review. It is very much appreciated. Excellent customer service is very important to us as well as trying to help as best we can. regards Kay

Posted 6 years ago

“The order process was straightforward and I received my order with the timeframe expected. The price was also very competitive! Will be back again in due course.”

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Posted 6 years ago

Thank you so much for your review, Emma, we look forward to hearing from you again soon :)

Posted 6 years ago

“Very fast delivery.”

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Posted 6 years ago

Thank you for your lovely review, this is great to hear :)

Posted 6 years ago

“Excellent service and good choice of products that are not widely available. Will definitely use again and very pleased to have come across Healthful Pets.”

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Posted 6 years ago

Many thanks for leaving this lovely review and for the great feedback. I am always looking for great new "healthful" products and most aren't widely available. Good service is also very important to us. If I can help at all, then please do not hesitate to contact me. Kay

Posted 6 years ago

“Jac absolutely loves his treats from Healthful Pets! Having shared some beef hearties with his friend Willow we ordered some extra this time so she could have her own pack! The green and wild toys are also fantastic - Most toys are disembowelled within a few hours whereas these last for ages. Great products and brilliant service - thank you!”

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Posted 6 years ago

Hi Lisa. Many thanks for this lovely review. This is really appreciated. Glad that Jac is enjoying is toys and that he has enough Beef Hearties for himself!! Regards Kay

Posted 6 years ago

“Speedy, professional service and web site User Friendly. Products were competitively priced, well packaged and arrived promptly. Thank you.”

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Posted 6 years ago

Thank you so much for your review, we really appreciate your positive feedback :)

Posted 6 years ago

“Prompt efficient service”

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Posted 6 years ago

Thank you for your review, we are glad you are happy with our service :)

Posted 6 years ago

“Website was easy to use and had a good selection of products available for what treatment I was looking for. Quick to send out order and received delivery the next day.”

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Posted 6 years ago

Thank you for your review, we are so happy to hear that you were happy with our service :)

Posted 6 years ago

“Being able to buy stuff for my pooch”

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Posted 6 years ago

“Order was received very quickly and well wrapped for its journey through the delivery system”

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Posted 6 years ago

Many thanks for leaving this lovely review. It is nice to receive positive feedback. We certainly aim to pack orders well to make sure that everything arrives in perfect condition as the postal system is rough!. Let me know if I can help at all. Regards Kay

Posted 6 years ago

“It is indeed a rare event that you can talk to someone as knowledgeable and honest as Kay of Healthful Pets. When you are having to cope with difficult and at times stressful pet health issues, being given sound reliable advice, and the time to discuss them thoroughly is so very welcome. Everything that I have been recommended for my dogs has been of the highest quality at competitive prices, but more importantly they work!”

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Posted 6 years ago

Hi Deborah. Many thanks for leaving such a lovely review. This is really appreciated. I do try and help where I can and it is always great talking to you. I learn so much from customers who have a wealth of knowledge themselves and it is great being able to share this information with others as we all want the best for our pets. I shall look forward to talking to you soon. Regards Kay

Posted 6 years ago

“Good products. Prompt service and delivery. Would like more special offers.”

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Posted 6 years ago

Hi Rob. Many thanks for leaving this review and I will take on board your suggestion. I do try and keep prices competitive and also do special offers on popular combinations of products. We are also about to launch a loyalty scheme where you can save points and use these to get money off. This will be communicated shortly. I hope you get on well with the product that you have purchased. Regards Kay

Posted 6 years ago

“The correct item was delivered quickly and I was kept informed of progress at each stage.”

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Posted 6 years ago

Many thanks for taking time out to leave us a review. This is appreciated. I do like to make sure that the customer is kept informed as excellent customer service is important to us. Regards Kay

Posted 6 years ago

“Website full of information needed. Ordering was straight forward with a choice of delivery options.”

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Posted 6 years ago

Hi Lisa. Many thanks for writing a review, this is appreciated. Glad the ordering process was straight forward. We are about to launch a one page checkout which will hopefully make checkout even easier. Regards Kay

Posted 6 years ago

“Very good quality product and superfast delivery.”

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Posted 6 years ago

Many thanks Carly for taking the time to write a review. This is appreciated. Also glad that you liked the product that you ordered and appreciated the fast delivery.

Posted 6 years ago

“Outstanding customer service and a great product range. Very efficient and personable. Healthful Pets go the extra mile to support customers.”

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Posted 6 years ago

Many thanks Jane for this kind review; it is lovely getting positive feedback and is really appreciated. Regards Kay

Posted 6 years ago

“Friendly and helpful staff prompt product delivery website easy to find what you are looking for”

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Posted 6 years ago

Many thanks Robert for this great review and glad that we were able to help. Let me know if we can help further. Regards Kay

Posted 6 years ago

“My dog loves the Iberico pigs ears, please get them back in stock 😢”

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Posted 6 years ago

“The item I wanted was on sale at a good price. Ordering was straightforward and delivery was prompt. And best of all the medicine seems to be making my puppy's digestion better!”

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Posted 6 years ago

Thank you for leaving this review and glad to hear that the product is helping your pets digestion. If I can help at all then feel free to call. Regards Kay

Posted 6 years ago

“I am very pleased with Healthful pets. I found exactly what I wanted and it arrived very quickly. I will definitely use this site again.”

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Posted 6 years ago

Many thanks for this lovely review. Glad to hear that you found what you were looking for and it was delivered in a timely manner. If I can help at all then just ask. Regards Kay

Posted 6 years ago

Healthful Pets is rated 4.9 based on 2,359 reviews