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Healthful Pets Reviews

4.9 Rating 2,360 Reviews
98 %
of reviewers recommend Healthful Pets
4.9
Based on 2,360 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Visit Website

Phone:

01565740777

Email:

hello@healthfulpets.co.uk

Location:

12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN
Northwich
CW9 7TN

Write Your review

โ€œVery prompt delivery! And the product is palatable for my very fussy Pomchi!โ€
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Posted 6 years ago
Hi Natalie, thank you for the great review. We are so pleased to hear you have had a good experience with Healthful Pets and that your Pomchi is happy with their treats! Kind regards, Stephanie
Posted 6 years ago
โ€œOrdered The Mushroom powder for my 14 year old dog. I gave him less than the recommended amount and he became very restless soon after, much like after he's had a general anaesthetic. This lasted about 2 hours. I gave him another does the next day to ensure it was the mushroom powder and sure enough he displayed same symptoms. I stopped giving this to him straight away after that. He is not generally allergic to much but this certainly did not suit him.โ€
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Posted 6 years ago
โ€œBrilliant website...order arrived next day. Fantastic service, will most certainly use again ๐Ÿ˜Šโ€
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Posted 6 years ago
Hi Sandra, we are so pleased that your products arrived promptly and that you were happy with our service. We look forward to hearing from you again next time you order. Regards, Stephanie
Posted 6 years ago
โ€œRang with a tricky ongoing problem and was rewarded with helpful knowledgable advice, followed by an extremely prompt delivery. Many thanksโ€
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Posted 6 years ago
Hi Brigit, we are so pleased that you have had a good experience with Healthful Pets. We always aim to try and help customers and give advice wherever they need it. Regards, Stephanie
Posted 6 years ago
โ€œStraightforward ordering process, brilliant prices and very fast delivery . What more could anyone want?โ€
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Posted 6 years ago
Thank you for the great review Evelyn, we appreciate your feedback! Regards, Stephanie
Posted 6 years ago
โ€œThis is my very first order with them but they arrived promptly and my Border Terrier Hamish seemed to know it was for him, he sat there as I struggled to open it, first biscuits he had was the ginger ones and they were scoffed very quickly, I got a lot of different ones so looking forward to him trying the next lot. Thank you.โ€
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Posted 6 years ago
Thank you for your great review. The dogs do always seem to know when it is for them don't they! Enjoy the rest of your treats. Regards, Stephanie
Posted 6 years ago
โ€œI am always delighted by the quality, price and efficiency of Healthful Pets.โ€
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Posted 6 years ago
Thank you for the great review! We are glad you are happy with our service. Regards, Stephanie
Posted 6 years ago
โ€œGreat product. Ted loves them. Good service and pricing.Will def be back!โ€
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Posted 6 years ago
Thank you for the review! Which product did you buy from us? We are glad Ted is enjoying our products! Regards, Stephanie
Posted 6 years ago
โ€œgreat price, very prompt delivery and a very impressed and happy customerโ€
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Posted 6 years ago
Thank you for your review Shirley. We are so glad you were happy with our service. Regards, Stephanie
Posted 6 years ago
โ€œBrilliant customer service and products that seem to workโ€
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Posted 6 years ago
Hi Stephen, thank you for the lovely review! We are so pleased you have been happy with our service and products. Regards, Stephanie
Posted 6 years ago
โ€œGreat toys & quick delivery. Have given you a 3 star review for the incredible waste of packaging. Box could have been half the size, no need at all for the bubble wrap or polystyrene pieces!!!!! Your toys are advertised as being natural- what on earth was all the plastic packaging about!!!!!!!!!โ€
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Posted 6 years ago
Hi Myra. Many thanks for your review and will take your comments. I am disappointed that you felt the packaging was over top. I will just share a few things about how we package our items. We keep many sizes of boxes but unfortunately sometimes there isn't a perfect box to fit every product although we do put things in the smallest boxes possible. The bubble wrap is recyclable (the green) and sometimes we do recycle packaging that comes to us. The pieces of "peanuts" are biodegradable as they are made of starch. We are also trialling some recyclable tape as well. We do add additional packaging as we find that the boxes have to withstand the rigours of both Royal Mail and Couriers where boxes can be at the bottom of cages and are easily squashed and damaged. Boxes can also get left outside and can become damp quickly especially in winter. So as toys are often given as presents they need to arrive in tip top condition as the cardboard hang tags can easily get damaged. We will however continue to learn and improve thanks to the feedback that we receive and hope you wont look too negatively on us. Regards Kay
Posted 6 years ago
โ€œExcellent communication and service with great productsโ€
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Posted 6 years ago
Hi Irene, thank you for the lovely review, we are pleased you have had such a great experience with the brand. Regards, Stephanie
Posted 6 years ago
โ€œMy order arrived within a couple of days and beforey last supply ran out.โ€
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Posted 6 years ago
Thank you for the great review! We are glad your order arrived promptly.
Posted 6 years ago
โ€œFirst purchase. Really fast delivery. Decent website.โ€
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Posted 6 years ago
Thank you for taking the time to leave us a review. We are pleased you have had such a positive experience with Healthful Pets. Regards, Stephanie
Posted 6 years ago
โ€œFast effecient service.โ€
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Posted 6 years ago
Thank you for the great review!
Posted 6 years ago
โ€œEasy to find product on website, easy payment procedure and excellent quick delivery.โ€
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Posted 6 years ago
Hi Julie, we are so pleased that you were happy with your experience using our website and that your order arrived promptly. Regards, Stephanie
Posted 6 years ago
โ€œGood website and product arrived promptly.New product for the dogs so have yet to start them on itโ€
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Posted 6 years ago
Thank you for leaving this review Annabel. We are so pleased you were happy with our service. Please let us know how you get on with your new products. Regards, Stephanie
Posted 6 years ago
โ€œI Phoned for advice on a product and found Healthful pets more than helpful, they helped me get the right product for my dog.โ€
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Posted 6 years ago
Hi Sally, thank you for your lovely review. I am glad we could be of assistance in helping you to choose the right product for your dog. Kind regards, Stephanie
Posted 6 years ago
โ€œThe online service was quick and efficient. I am very satisfied with the products.โ€
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Posted 6 years ago
We are so pleased to hear that you had a good experience using our online service and that you are happy with your order. Thank you for leaving us a lovely review. Regards, Stephanie
Posted 6 years ago
โ€œSuperfast delivery.โ€
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Posted 6 years ago
Thank you for your review Wayne, we are so pleased to hear your order arrived promptly. Regards, Stephanie
Posted 6 years ago
Healthful Pets is rated 4.9 based on 2,360 reviews