Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.69

4.7 Rating 29,539 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 29,539 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 25th March 2025

3733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't actually say as they were sent as a thank you to someone but she said they were lovely and if they are anything like they appear on the website, I certainly would be pleased to receive them.”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to leave a 4-star rating for Haute Florist! We sincerely appreciate your feedback and are delighted to hear that the flowers were enjoyed by the recipient. Your kind words about our website and the appearance of our arrangements mean a lot to us. We strive to provide top-notch floral creations that bring joy, and we are thrilled to know that we have succeeded. Should you ever decide to treat yourself, we would be honored to deliver a beautiful bouquet to brighten your day. Thank you once again for your support!

Posted 8 months ago

“Delivery was prompt and person was happy with the flowers very easy to order a great choices”

Helpful Report

Posted 8 months ago

Dear Lynne,Thank you so much for your 4-star rating of Haute Florist! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Warm regards, Tom.

Posted 8 months ago

“Good service of lovely flowers”

Helpful Report

Posted 8 months ago

Hello Charlotte, Thank you for your review! We're pleased to hear that you enjoyed our good service and lovely flowers. We appreciate your feedback and look forward to serving you again! Kind regards, Tom.

Posted 8 months ago

“The bloom was lovely and as shown in the on-line picture.”

Helpful Report

Posted 8 months ago

Dear Dorette, thank you for taking the time to rate Haute Florist with 4 stars. We truly appreciate your feedback and support. Thank you once again for choosing Haute Florist. We look forward to serving you again in the future. Best regards, Katie

Posted 8 months ago

“beautiful sunflowers I only gave 4 stars because the quality of the card wasn't great but the team were very helpful when I wanted to correct the text on the card”

Helpful Report

Posted 8 months ago

Dear Maritza, thank you so much for taking the time to give us a 4-star rating on Haute Florist. We appreciate your feedback and are glad to hear that you found the team to be very helpful when you needed assistance with correcting the text on the card. We're sorry to hear that the quality of the card didn't meet your expectations, but we're thrilled that the beautiful sunflowers were able to bring joy to your day. We appreciate your support and look forward to serving you again in the future. Warmest regards, Katie

Posted 8 months ago

“Beautiful flowers. But they should probably think about using a more reliable delivery / courier service. I paid extra for delivery before 1pm but this was delayed by Royal Mail. In my experience Royal Mail has very little guarantee over timings, but maybe that’s just my area. Luckily the neighbour found the flowers which had been left on the door step and took them in. Also Haute refunded the delivery costs so all in all not the worst experience, but could have been a little better.”

Helpful Report

Posted 8 months ago

Dear Katrina, thank you so much for taking the time to rate Haute Florist with 4 stars. We greatly appreciate your feedback. We're thrilled to hear that you found the flowers to be beautiful. We apologise for any inconvenience caused by the delay in delivery by our courier service. We understand that timing is important, and we are constantly working to improve our delivery process. We appreciate your understanding and are glad to hear that your neighbour found the flowers and took them in. Once again, thank you for your valuable feedback. We hope to have the opportunity to serve you even better in the future. Best regards, Rosie

Posted 8 months ago

“Nothing to add”

Helpful Report

Posted 8 months ago

Thank you for taking the time to rate Haute Florist with four stars! We truly appreciate your feedback and are delighted to hear about your positive experience with us.

Posted 8 months ago

“The flowers were beautiful and fresh”

Helpful Report

Posted 8 months ago

Dear Dorothy, Thank you so much for leaving a 4-star rating for Haute Florist! We truly appreciate your support and kind words. Thank you again for choosing Haute Florist. We look forward to serving you again in the future! Warm regards, Tom

Posted 8 months ago

“very easy to navigate the website and the flowers are absolutely beautiful”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to rate Haute Florist with 4 stars. We sincerely appreciate your feedback and we are thrilled to hear that you found our website very easy to navigate. Our team works hard to provide a seamless browsing experience for our valued customers like you. Moreover, we are delighted that you were impressed by the beauty of our flowers. It brings us joy to know that our arrangements have managed to brighten up your day. Once again, thank you for your kind words and your support. We hope to continue serving you with the same level of excellence in the future. Best regards, Katie

Posted 8 months ago

“Prompt delivery and in touch along the way with messages regarding delivery times”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to rate Haute Florist with 4 stars! We really appreciate your feedback and we're thrilled to hear that you had a positive experience with our prompt delivery service. We pride ourselves on keeping our customers informed every step of the way, and we're glad that our messages regarding delivery times were helpful to you. We hope to have the opportunity to serve you again in the future! Kind regards, Tom.

Posted 8 months ago

“Flowers were lovely and arrived in the requested time period.”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to rate Haute Florist with 4 stars! We truly appreciate your feedback and are thrilled to hear that you found our flowers lovely and that they arrived within the requested time period. We sincerely value your support and look forward to serving you again in the future. Should you need any further assistance, please do not hesitate to contact us. Warm regards, Rosie

Posted 9 months ago

“Recipient thought the flowers were lovely”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to rate Haute Florist with 4 stars! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service. We value your support and encourage you to reach out to us if there is anything else we can assist you with. We strive to continuously improve our services and make each customer's experience exceptional. Thank you again for choosing Haute Florist. Warm regards, Rosie

Posted 9 months ago

“Delivered on time and flowers were beautiful”

Helpful Report

Posted 9 months ago

Thank you for your fantastic 4-star rating of Haute Florist! We sincerely appreciate your feedback and are delighted to hear that you found our service and products satisfactory. Delivered on time and flowers were beautiful - these words truly warm our hearts. It was an absolute pleasure serving you, and we look forward to providing you with more exceptional experiences in the future.

Posted 9 months ago

“The quality of the flowers was very good. I have used this company previously always very good. Unfortunately did not arrive on the required day but a day later, unfortunately Royal Mail not reliable.”

Helpful Report

Posted 9 months ago

Dear David, Thank you so much for taking the time to give us a 4-star rating for Haute Florist. We truly appreciate your feedback. We're thrilled to hear that you found the quality of our flowers to be very good. It's always a pleasure to serve customers like you who appreciate the beauty and freshness of our arrangements. We apologise for the delay in the delivery of your order. We understand the importance of receiving your flowers on the required day, and we're sorry that Royal Mail's reliability fell short in this instance. We will take your feedback into consideration and work towards making improvements to prevent such delays in the future. Thank you once again for choosing Haute Florist. We hope to have the opportunity to serve you in the near future and provide you with an even better experience. Warm regards, Rosie

Posted 9 months ago

“Excellent quality and service”

Helpful Report

Posted 9 months ago

Dear Diane, Thank you so much for taking the time to leave a 4-star rating for Haute Florist. We truly appreciate your thoughtful feedback and are glad to hear that you had a positive experience with us. Once again, thank you for choosing Haute Florist. We look forward to serving you again in the future! Best regards, Rosie

Posted 9 months ago

“I've ordered two bouquets from Haute florists recently. Both were very different from anything offered by other internet florists.Definitely superior.I have only seen photographs of one that I sent but I was very pleased with the quality.I will use Haute again.”

Helpful Report

Posted 9 months ago

Dear Jann, thank you so much for your wonderful 4-star rating of Haute Florist! We greatly appreciate your feedback and are thrilled to hear that you found our bouquets to be unique and superior compared to other online florists. Your satisfaction is our top priority, and we are delighted that the quality of the flowers met your expectations. Once again, thank you for your kind words and for being a valued member of our Haute Florist community. We look forward to serving you again in the future! Warm regards, Tom

Posted 9 months ago

“I've purchased flowers from various on line florists and via intaflora and received from various companies. Lately I have been very disappointed and complained about the quality on more than one occasion. But I was sent photographs of the two bouquets I purchased from Haute and they were lovely. I will definitely use again”

Helpful Report

Posted 9 months ago

Hello Jann, Thank you so much for your feedback! We're thrilled to hear that you were pleased with the quality of the bouquets you purchased from Haute Florist. Ensuring beautiful and high-quality flowers is a top priority for us, and we're glad to hear that our bouquets met your expectations. We truly appreciate your decision to use our services again in the future. If there's anything else we can do to enhance your experience next time, please let us know. We look forward to serving you again!

Posted 9 months ago

“Ordering these was simple enough, as was paying for them as the site is Paypal enabled. Bonus! Flowers were delivered on the correct day to the correct address. My sister was very happy with the flowers.”

Helpful Report

Posted 9 months ago

Hello, Thank you for your wonderful review! We're delighted to hear that your ordering experience was straightforward and that our PayPal option was convenient for you. It's great to know that the flowers were delivered on time and brought joy to your sister. If you ever need more flowers or gifts in the future, we're here to help. Wishing you and your sister all the best!

Posted 9 months ago

“Dealt with a small issue swiftly and generously, so happy with overall experience ordering for first time with Haute Florist. Beautiful flowers delivered safely and on time. Thank you!”

Helpful Report

Posted 9 months ago

Hello Chris, Thank you very much for your thoughtful review! We're delighted to hear that you had a positive experience with Haute Florist, especially as a first-time customer. Resolving any issues swiftly and generously is a priority for us, and we're glad we could meet your expectations. It's wonderful to know that the flowers arrived safely and on time, and that you found them beautiful. We truly appreciate your feedback and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you once again!

Posted 9 months ago

“My sister loved the orchid. Thank you”

Helpful Report

Posted 9 months ago

Hello, Thank you for your kind words! We’re so happy to hear that your sister loved the orchid. It’s always a pleasure to help bring a smile to someone’s face. We look forward to assisting you with more beautiful gifts in the future! Best regards, The Haute Florist Team

Posted 9 months ago

Haute Florist is rated 4.7 based on 29,539 reviews