Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Halifax
Rating: 4.69

4.7 Rating 29,539 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 29,539 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 25th March 2025

3733

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient, beautiful flowers, my friend was very pleased”

Helpful Report

Posted 4 months ago

Hello Della, Thank you for your lovely review! We're delighted to hear that you found our service efficient and that your friend was pleased with the flowers. Your feedback means a lot to us, and we're committed to maintaining our standards of quality and service. Looking forward to assisting you again! Warm regards, Rosie

Posted 4 months ago

“Good website generally easy to use, good flower selection. I find the chat bot icon annoying as it's often in the way of buttons.”

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Posted 4 months ago

Hello Laura, Thank you for taking the time to share your feedback! We're glad to hear you found our website easy to use and enjoyed our flower selection. We appreciate your input regarding the chat bot; we'll definitely consider this for future improvements. Your thoughts help us enhance the user experience for everyone. We hope to see you again soon! Warm regards, Rosie

Posted 4 months ago

“Delivery was prompt. Unfortunately I didn't get to see flowers myself but recipients said they were lovely.”

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Posted 4 months ago

Hello Susan, Thank you for your kind review! We're delighted to hear that the delivery was prompt and that the recipients found the flowers lovely. Your positive feedback means a lot to us. We hope to have the pleasure of serving you again in the future! Warm regards, Rosie

Posted 4 months ago

“Was disappointed the some of the flowers were changed out and also, too much thistle and greenery”

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Posted 4 months ago

Hello Carla, Thank you for taking the time to share your feedback! We're sorry to hear that some of the flowers were substituted and that there was a bit too much thistle and greenery for your liking. We appreciate your input as it helps us improve our arrangements. We hope to have the opportunity to create something that fully meets your expectations next time. Warm regards, Rosie

Posted 4 months ago

“Delivered on time!”

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Posted 4 months ago

Hello, Thank you for your positive review! We're so glad to hear that the delivery was on time. Providing timely service is something we strive for, and we appreciate your recognition of that. We look forward to serving you again! Warm regards, Rosie

Posted 4 months ago

“Fast prompt and flowers as expected”

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Posted 4 months ago

Hello, Thank you for taking the time to leave us such a fantastic review! We’re delighted to hear that you found our service fast and prompt, and that the flowers met your expectations. Your satisfaction is our top priority, and we look forward to serving you again soon! Warm regards, Rosie

Posted 4 months ago

“very good did all that was said, flowers and time of delivery where exellent, the only problem was paying was a bit difficult probably done to me having some debility problems, but any way, Thank you for all giving such a good Service”

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Posted 4 months ago

Hello Mr Roberts, Thank you for your thoughtful review! We’re delighted that you were pleased with the flowers and the timing of the delivery. We're sorry to hear that you faced some difficulty with the payment process, but we truly appreciate your understanding. Your kind words about our service mean a lot to us. Warm regards, Rosie

Posted 4 months ago

“Easy to order.”

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Posted 4 months ago

Hello Linda, Thank you for your kind review! We’re delighted to hear that you found the ordering process easy. We aim to make it as smooth as possible for our customers, and your feedback is greatly appreciated. Warm regards, Rosie

Posted 4 months ago

“The hatbox flowers are lovely and travel well, last a long time and they are very striking.”

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Posted 5 months ago

Hi Claire, Thank you so much for your lovely review! We're thrilled to hear that you found the hatbox flowers striking and that they travel well. It's great to know they last a long time too! Your feedback means a lot to us, and we can't wait to help you again in the future!

Posted 5 months ago

“Beautiful bunch of flowers arrived well presented and on time”

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Posted 5 months ago

Hi Raffaella, Thank you for your wonderful review! We're thrilled to hear that the flowers arrived beautifully presented and on time. Your satisfaction means the world to us, and we truly appreciate your support. We can’t wait to help you again in the future!

Posted 5 months ago

“Lovely flowers and delivered as promised x”

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Posted 5 months ago

Hi, Thank you for your lovely feedback! We're thrilled to hear that you loved the flowers and that they were delivered as promised. Your support means the world to us, and we can't wait to help you again in the future!

Posted 5 months ago

“Always stunning flowers”

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Posted 5 months ago

Thank you for your lovely feedback! We're so glad to hear you consistently find our flowers stunning. We appreciate your continued support and look forward to delivering more beautiful blooms for you in the future!

Posted 5 months ago

“Delivery went fine although it was delivered to 240 Ashley Road, when it could have been delivered to 239 Ashley Road (to the restaurant) as someone was there to receive it.”

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Posted 5 months ago

Hello Sue, Thank you for your feedback! We apologise for the mix-up in the delivery location. We'll make sure to take note of this for future orders. We appreciate your understanding and are glad the delivery went smoothly otherwise!

Posted 5 months ago

“Purchsed 2 bouquets for birthday presents. They arrived on time (Booked a date to be delivered) and both looked amazing. Would use Haute again for special occasions.”

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Posted 5 months ago

Thank you for your lovely review! We’re so glad to hear that both birthday bouquets arrived on time and looked amazing. It’s wonderful to know you would choose Haute for future special occasions, and we look forward to helping you celebrate more in the future!

Posted 5 months ago

“The initial service was sadly worse than expected , however , the follow up to my complaint was highly satisfactory.”

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Posted 5 months ago

Hi Lee, Thank you for your honest feedback. We apologise for the initial disappointment, but we're glad to hear that our follow-up service met your expectations. We appreciate the opportunity to make things right and value your understanding. Your satisfaction is important to us, and we hope to serve you even better in the future!

Posted 5 months ago

“This was a medium. Very well received. Thank you!”

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Posted 5 months ago

Thank you for your kind words! We’re thrilled to hear that the medium bouquet was well received. It’s always wonderful to know that our flowers bring joy to others.

Posted 5 months ago

“Recipient was pleased with the bouquet”

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Posted 5 months ago

Thank you for your lovely review! We’re thrilled to hear that the recipient was pleased with the bouquet. Your satisfaction is our top priority, and we appreciate your support. We look forward to helping you with your future flower needs!

Posted 5 months ago

“Excellent flowers, beautifully presented and delivered on time.”

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Posted 5 months ago

Hi David, Thank you for your wonderful review! We’re delighted to hear that you enjoyed the flowers and that they were beautifully presented and delivered on time.

Posted 5 months ago

“My friend was very happy with her flowers and they did look amazing from her photo she sent me, shame they arrived a day late though but probably not your fault.”

Helpful Report

Posted 5 months ago

Hello Claire, Thank you for your feedback! We're glad to hear that your friend loved the flowers and that they looked amazing. We’re sorry about the delay in delivery and understand how important timing can be. While some delays are out of our control, we appreciate your understanding and will continue to work on improving our service. Thanks again for choosing us!

Posted 5 months ago

“All fine. Rather expensive for amount of flowers but good quality”

Helpful Report

Posted 5 months ago

Hello Marian, thank you so much for sharing your feedback and for awarding Haute Florist with a 4-star rating! We're delighted to hear that you found our flowers to be of good quality. We understand your concern about the pricing, and while we strive to provide the best value for our customers, we also prioritize using the finest and freshest flowers in all our bouquets. Rest assured, we continuously review our pricing to ensure a fair balance between quality and affordability. Your support means the world to us, and we look forward to serving you again in the future. Should you have any further questions or suggestions, please don't hesitate to reach out. Warm regards, Katie

Posted 5 months ago

Haute Florist is rated 4.7 based on 29,539 reviews