hasslefreeboilers.com Reviews

Name: hasslefreeboilers.com
Address: Kemble Airfield Enterprise Park, Cirencester
Rating: 4.59

4.6 Rating 482 Reviews

94 %

of reviewers recommend hasslefreeboilers.com

Company Reviews

Metrics

Info

4.6

Based on 482 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About hasslefreeboilers.com:

Taking The Worry Out Of Heating Your Home

Visit Website

Phone:

03456 474747

Email:

enquiries@hasslefreeboilers.com

Location:

Kemble Airfield Enterprise Park
Cirencester
GL7 6BQ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, easy and smooth change over. Helpful guys who fitted new boiler too.”

Helpful Report

Posted 9 years ago

Thank you for your kind review, Sarah.

Posted 5 years ago

“The Service was really good when putting the boiler. The 2 engineers who came they where really nice and helpful The delivery of the boiler was over an hour late also that they have not flushed the Central Heating properly. Also its been a at least a month and still the vouchers have not come yet”

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Posted 9 years ago

Thank you for your review, Jamil. We trust that you received your vouchers. Your feedback is extremely useful to help improve our service.

Posted 5 years ago

“From the first phone call to fitting the boiler it was fast and smooth. Even when I had a small problem afterwards the repair man came within 24 hours of me reporting the fault and had it quickly sorted.”

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Posted 9 years ago

So glad that you're pleased with the service. Thanks for your review, Sandra.

Posted 5 years ago

“The Fitters were very polite, friendly, and answered any questions we had, They completed the installation very professionally, and cleaned up after themselves”

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Posted 9 years ago

Thank you for your great review, Paul.

Posted 5 years ago

“Ok carried out quickly and without a y issues.”

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Posted 9 years ago

Thanks for your review, Andrew.

Posted 5 years ago

“I found the whole process, from first contact to final installation and checking very straightforward. Their staff were always helpful, the installation was done in one day and thewhole house was left clean and tidy. I would recommend the company to anyone.”

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Posted 9 years ago

Thank you for the great review, Barry. We appreciate your feedback.

Posted 5 years ago

“pleased with installation have tried to contact company since regarding the offer of high street vouchers for installations during january but only get the answerphone which is very disappointing”

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Posted 9 years ago

Hi Keith, we do apologise for any inconvenience this may have caused. The best telephone number to contact us on is 0800 111 40 40, our customer care team is on extension 3 or you can email: customerservices@hasslefreeboilers.com. Please let me know if I can help any further, Nadia.

Posted 9 years ago

“Excellent people to do business With, from initial contact through to installation I found them so very professional would definately recommend”

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Posted 9 years ago

Thanks for your superb review, Keith.

Posted 5 years ago

“Fantastic service - from the first phone call to the installation of the boiler. All staff very helpful and professional.”

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Posted 9 years ago

Thank you for your fantastic review, Amanda.

Posted 5 years ago

“Very good service. Very pleased with the end product . The installers were very professional and work very hard and tidy and are an intergral asset to your team. Thank you.”

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Posted 9 years ago

Thank you for your brilliant review, Mark.

Posted 5 years ago

“From the first phone call to the insterlation they where all very polite and not pushy.i would recommend hassle free boilers.”

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Posted 9 years ago

That’s great to hear. Thanks for your review, George.

Posted 5 years ago

“What an amazing company - can't fault them! My boiler packed up on Monday, by Thursday I was warm and toasty. They fitted a new A-grade boiler, fancy new wireless thermostat, new rad thermostats.... cleaned up all their mess, took all rubbish away.... And my monthly service plan is cheaper than the one I was on before! VERY happy!”

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Posted 9 years ago

We are very appreciative of your feedback. I will pass on your kind words to the whole Hassle Free Boilers team. If you do have any further queries or questions please do not hesitate to contact us. Thank you again, Nadia.

Posted 9 years ago

“very good service from every department and everyone we spoke to , you are true to your name hassle free.”

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Posted 9 years ago

Thank you Jackie, we appreciate your comments. If you have any further queries please do not hesitate to contact us on 0800 111 40 40. Thanks again, Nadia.

Posted 9 years ago

“It has been plain sailing from the start, installation went trouble free, the boiler has been excellent and has save me over £400 pounds in the first year, had my first service which was fine. Over all I have to say that I couldn't be happier that I choose Hassle free boilers. Thank you.”

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Posted 9 years ago

Thank you for your kind review, Colin. We're glad you're pleased with the service.

Posted 5 years ago

“Very nice people a credit to your company. But the work run over because the boiler took a lot longer to fit and things were rushed some of the radiators need bleeding. The boiler looks fine but there a thing hanging over the side of it could have been placed on top of the boiler everybody who come in said how unsightly it looks. I think you should really look it to making that a lot more presentable. I can bleed the radiators no prob's is the thing hanging over the side of the boiler the man said its the only way he could do it. Still looks horrible.”

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Posted 9 years ago

Hi Edward, we do apologise for any inconvenience caused. I have forwarded this issue on to our installations department to investigate further. If you have any questions please let me know, Nadia.

Posted 9 years ago

“excelent”

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Posted 9 years ago

Thanks, Kenneth.

Posted 5 years ago

“Really pleased with all areas if the service. It was very quick and we are very happy with our new boiler.”

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Posted 9 years ago

Thanks Kimberely, we really appreciate your feedback.

Posted 9 years ago

“The installation was fantastic the guys were great no hassle at all and very quick. the downside is the admin. Before the boiler was installed someone came round and took all the details including direct debit details. I then get a letter /email telling me that there was a problem setting up the DD I eventually called sorted out payment with my card over the phone and was then promised a DD form to fill out AGAIN. This never arrive i was then sent a letter with a DD form attached saying that I had cancelled my DD so the payment was not taken and they I had incurred charges the DD could not be cancelled as it was never put in place. I asked for a manager to contact me regarding this mess but so far its been a week and nothing. The installation was great and was hassle free . The admin is shocking and the no hidden charges is a complete lie”

Helpful Report

Posted 9 years ago

Hi Tom, apologies that you have experienced the above, we pride ourselves on our customer service and are disappointed that we have failed to meet your expectations this time. From our records I can see the second DD was sent to you on February 11th. Hopefully you have received that now and have returned it. Please feel free to contact me at your convenience to discuss further. My email address is customercare@hasslefreeboilers.com Alternatively please do call. Many thanks Jon

Posted 9 years ago

“Best company I have ever dealt with. I would recommend hassle free boilers to everyone.”

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Posted 9 years ago

Thank you for your kind feedback, Lee.

Posted 5 years ago

“Never had a problem with them so far been a customer since October 13.”

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Posted 9 years ago

Thank you for your great review, David.

Posted 5 years ago

hasslefreeboilers.com is rated 4.6 based on 482 reviews