Harry Hall Reviews

Name: Harry Hall
Address: Hope Business Park, 4 Coop Place, Rooley Lane, Bradford
Rating: 4.75

4.8 Rating 19,224 Reviews

95 %

of reviewers recommend Harry Hall

4.8

Based on 19,224 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

(0) 1274 711010

Email:

contact@harryhall.com

Location:

Hope Business Park,
4 Coop Place,
Rooley Lane
Bradford
BD5 8JX

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Harry Hall 5 star review on 18th March 2025

759

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi , I am a Gold enhanced member but the postal cost to Northern Ireland is much too high, I have cancelled orders due to this . What should be £4 is costing £10 , we are part of the UK . Could someone explain please. Thank you Pauline”

Helpful Report

Posted 3 weeks ago

“I ordered an xs coat and some jodhpurs for my partners birthday. You sent me a medium size coat. I returned it as per your policy on Friday 21st February and I still haven't had a confirmation of the refund. Suffice to say not a good first experience.”

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(Bradford, BD5 8JX) - Posted 1 month ago

“After purchasing a pair of gloves for my daughter for Christmas, we were very disappointed to find that we had been sent 2 left gloves! I immediately contacted Harry Hall & instead of replacing the gloves they refunded me, because that's their policy. I then had to buy another pair, which is fine but what isn't fine is that I was expected to pay the postage AGAIN! Not brilliant customer service in my eyes!”

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Posted 2 months ago

“Experience with Harry Hall was good.”

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Posted 2 months ago

“These are not thermals at all. My hands were freezing in them”

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Posted 2 months ago

“The horse insurance is a total waste of money. They will find any loophole to get out of paying. Totally disgusted with the service”

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Posted 2 months ago

“Arrived in very poor quality, poor stitching and frayed. Also stank of chemicals. Took well over a week to get a returns label. Ok it was due to the staff working from home. But when I requested a call with a manager…, good grief. The managers attitude was dreadful.”

Helpful Report

Posted 2 months ago

“Asked for a refund after a new fleece ripped at the seams and then a turnout rug (which was new) had completely bent buckles. The metal was so weak that both of them bent. No other damage and was on the rug and I was told it was "outside force". Shocking decision and rugs are made cheap and nasty. Avoid at all costs.”

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Posted 2 months ago

“Have not received order. Have called HH twice and emailed and have not had a response.”

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Posted 2 months ago

“I have not received this item and have tried to contact you by phone the mailing service does not recognise the postage code please call me 07492759318 I have not received the other rug either I am not happy as together they were well over £100”

Helpful Report

Posted 2 months ago

“I love the boots , I understand they arnt waterproof but the sole it letting water in and I've tried to get InTouch with them and they refuse to do anything because they claim they arnt water resistant. I'm sorry but day one of wearing them and with the weather being wet . It's not acceptable for one of them letting water in from the sole. Customer service said to show evidence in my socks which I did and they wasn't happy with that either. X”

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Posted 3 months ago

“So disappointed- I purchase the recycled riding pant when visiting UK - returned to South Africa and wore for the first time to find the tights have a hole in them. Emailed customer complaints and told to return them (from South Africa costs so much and not easy) pictures sent via email #dontloveharryhall Sad & disappointed”

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Posted 3 months ago

“The sheet didn’t fit my horse and they wouldn’t let me send back”

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Posted 3 months ago

“Very disappointed with these. Supposed to be navy blue but closer to black and the supposedly big phone pocket was small wouldn’t fit my iPhone”

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Posted 4 months ago

“Disappointed one of the bobble attachments missing and more burgundy then red colour pictured did try to resolve but advised to send an image in as the part was missing not sure how to photograph what is not there. Wouldn't recommend this purchase.”

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Posted 4 months ago

“3 weeks and still not recieved!”

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(Bradford, BD5 8JX) - Posted 4 months ago

“Ordered and paid for 2 items. One wasn't in stock! The other was sent out wrong size and totally wrong item!”

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Posted 4 months ago

“Pleased with purchase but will never order from your company again as I was charged £10 for postage. I live in the Highlands on the mainland!”

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Posted 4 months ago

“No order received, no reply to email for further information”

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(Bradford, BD5 8JX) - Posted 4 months ago

“Despite receiving an email asking for review on product and service I still haven’t received most of the items ordered. One cheaper add on item arrived but the main items I ordered haven’t arrived and not only have I had no explanation as to why, I’ve also been told they shipped with the other item that I did receive and asked for a review. Terrible service. Won’t be using again”

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Posted 5 months ago

Harry Hall is rated 4.8 based on 19,224 reviews