Harry Hall Reviews

Name: Harry Hall
Address: Hope Business Park, 4 Coop Place, Rooley Lane, Bradford
Rating: 4.75

4.8 Rating 19,236 Reviews

95 %

of reviewers recommend Harry Hall

4.8

Based on 19,236 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

(0) 1274 711010

Email:

contact@harryhall.com

Location:

Hope Business Park,
4 Coop Place,
Rooley Lane
Bradford
BD5 8JX

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Harry Hall 5 star review on 18th March 2025

759

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took money they weren't owed from my card, argued with me and refused to let me cancel my insurance (no claims made and paid in advance) so I can stop them taking more money for no reason. Disgusting customer service, avoid at all costs.”

Helpful Report

Posted 2 years ago

“I’ve only just started wearing these boots & the heel has split in half So disappointed”

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Posted 2 years ago

“Paid for safe ride but couldn't access the app despite numerous emails.”

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Posted 2 years ago

“actually you sent extra large”

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Posted 2 years ago

“Never recieved”

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Posted 2 years ago

“Did not order these, was charged for them, and now have the faff of returning them before I get a refund. No OK.”

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Posted 2 years ago

“I never received my order, lost in the post. My daughter ordered a few days after me and hers was also lost. I had to wait over 2 weeks for a refund, so ended up taking it up with PayPal to get my money back. Very very disappointing and put me off using again.”

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Posted 2 years ago

“I have emailed you to complain about this brush it’s not fit for purpose, 1 stroke on tail and the insides fell out but you haven’t replied”

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Posted 2 years ago

“Still waiting for delivery 🥺”

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Posted 2 years ago

“Harry Hall warehouse could not find the colour and size that I had requested and so I had to change my options. The system was showing stock but none could be found. Disappointing as I had set my heart on that one.”

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Posted 2 years ago

“Last year they renewed a trailer policy that I never wanted to renew as I'd sold the trailer. They said that I couldn't have a refund. Well guess what...they renewed it again!!! Steer clear from this company as they simply won't take no for an answer!!”

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Posted 2 years ago

“Poor!!!!! I have an issue with the riding tights (in that they are awful!!) I emailed Harry Hall but no reply!! Poor customer service.”

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Posted 2 years ago

“Boots not advertised as ladies. Completely unwearable. Very poor show! And please stop sending me annoying messages.”

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Posted 2 years ago

“Would of been nice if I’d actually received the headcollar I paid for it and poor customer service”

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Posted 2 years ago

“Would not recommend!!”

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Posted 3 years ago

“thought they did better quality goods”

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Posted 3 years ago

“Tried to take out this policy but it failed 3 times so I stopped trying. I then found cheaper elsewhere so brought that instead. To then have money taken out my account anyway as they said it hadn’t failed. When I tried to ask for a refund and to cancel the policy I wasn’t aware I had, I was met by very rude abrupt answers and charged a fee to get my own money back!”

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Posted 3 years ago

“I thought they were very poor quality, far too thin, uncomfortable to wear as wrinkled around knees and certainly not suitable for the endurance riding I do. I have returned for a refund.”

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Posted 3 years ago

“Purchased 'monthly' insurance on the 19th. Owner decided to do something different with the horse on the 21st. Tried to sign in on the Pc but the password saved no longer worked. Tried to sign in on my phone and had to reset the password (same one I use for everything non banking) Couldn't cancel anything via the account as they are updating their systems and neither memberships nor Monthly subscriptions are available and no options work. I can't call due to issues I have. The distress has been terrible and I struggle with these things already. I have been up all night stressing about this and my total inability to resolve it. I got a reply today saying they can cancel but they're taking the full amount anyway. This is the kind of cowboy nonsense I expect from a cheap magazine company.. Making it extremely awkward to cancel makes life even harder for people with issues like me. I have raised a complaint but expect to be laughed at. I will Never buy a Harry Hall product or service again. I suggest you look elsewhere. I shall be getting assistance to persue their sale of "monthly" product.”

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Posted 3 years ago

“Looks nice but far too tight as won't pull up over jods”

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Posted 3 years ago

Harry Hall is rated 4.8 based on 19,236 reviews