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Harry Hall Reviews

4.8 Rating 19,236 Reviews
95 %
of reviewers recommend Harry Hall
4.8
Based on 19,236 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Harry Hall Reviews
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Phone:

(0) 1274 711010

Email:

contact@harryhall.com

Location:

Hope Business Park,
4 Coop Place,
Rooley Lane
Bradford
BD5 8JX

Write Your review

With them for insurance
Helpful Report
Posted 11 months ago
Good quality gloves but the large size is really a medium. I think the sizing definitely needs sorting out
Helpful Report
Posted 11 months ago
I purchased 4 items, 2 of which needed to be returned. The online portal for returns was not working when I first tried on 18/3/24 so I had to telephone. I was told it was a technical fault so I tried again the following day and it still wasn't working. So I telephoned again on 21/3 and eventually the person conceded it wasn't working, despite them being adamant it had worked the previous day. I received an email with instructions to return the parcel and a £5 voucher as a gesture of goodwill. As I had to pay £4.69 to return the parcel, I feel the £5 voucher is of little use as I am unlikely to order again as I am no confident in the returns process. This email also asked me to provide a 'tracking reference' IF I'd used tracking as part of the return process. Anyway, I then received another email asking me to provide a tracking number IF I used 'tracking' as my means of postage, I hadn't so I am now not feeling overly confident that my items will be dealt with efficiently upon receipt by Harry Hall. I did pay for a signature upon receipt of the parcel. I haven't worn any of the items yet to ride in so I am unable to comment on them.
Helpful Report
Posted 1 year ago
Missed an item off my delivery and then sent the replacement item to the wrong address, however liked the items on offer
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Posted 1 year ago
No order confirmation received or details re delivery. Parcel sent from a fulfillment firm whose name meant nothing to me. My query re order was answered quickly however.
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Posted 1 year ago
Quick postage, but range of products isn’t great and prices can be high.
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Posted 1 year ago
The clothes are good quality. However they were to big for me but when I try to return them it says the order hasn’t even shipped. Been over two weeks now. Have to wait over the weekend to call them
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Posted 1 year ago
Harry Hall site is great
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Posted 1 year ago
The item I ordered went out of stock after I’d paid for it to which I was not informed about so that was bizarre, however, I contacted and asked about it and got an immediate full refund.
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Posted 1 year ago
lovely rug BUT when o\packaging pened the cross surcingle were impossible to undo as their buckets were literally pressed flat on each other - good job we had a man and a pair of pliers - maybe that was why they were in the sale
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Posted 1 year ago
Quick delivery just product size disappointing.
Helpful Report
Posted 1 year ago
Dog coats delivered very quickly, sadly both returned as they were warm lined - good coats but not what we needed. When I read further down the description the lining was mentioned, but not in the early description as with other coats. Easy to return, not yet been refunded but holiday season so understandable.
Helpful Report
Posted 1 year ago
This is a Christmas present, so cannot give much feedback. The stitching for the personalisation is not great. The & symbol just looks like a blob, but there is not enough time before Christmas to rectify the situation and have it back in time.
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Posted 1 year ago
My items arrived in reasonable time.
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Posted 1 year ago
Postage is far too expensive
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Posted 1 year ago
Buying from HH is great. Very quick service however the returns process is very lengthy which does put me off buying online again
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Posted 1 year ago
This coat was lovely but runs really big. I’m usually a M and it was drowning me. I had to return as it looked comical. I would recommend sizing down at least 1 size.
Helpful Report
Posted 1 year ago
Ordered some wellies ,sadly way to long ,to post back wasn't easy as no invoice in package,only option was to print off,I've no access to a printer so enclosed note and still waiting for acknowledgement of returns and refund.
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Posted 1 year ago
Warm and cosy...but hay sticks to them!
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Posted 1 year ago
Well I always wear small but these are extremely small. Very tight to get on which is a shame, just a little bit bigger they would've been best gloves I've had so far
Helpful Report
Posted 1 year ago
Harry Hall is rated 4.8 based on 19,236 reviews