Name: Harry Hall
Address: Hope Business Park, 4 Coop Place, Rooley Lane, Bradford
Rating: 4.75

“I cannot give any stars as I did not purchase anything, the masta hay bags were a replacement for faulty bags!”

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Posted 2 years ago

“Haven't received it yet !!!!!”

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Posted 2 years ago

We are sorry to hear you have not recieved your parcel. All our orders are packed by next working day and shipped with our courier, usually delivering within our 3-5 days. The peak volume our couriers are currently experiencing due to Black Friday, Christmas gifting and Royal Mail strikes is causing delays, but they have commited to deliver prior to christmas for those parcels already in the system. We thank you in advance for your patience during this increased demand, but should you wish to get further support please call us on 01274 711011. Kind regards Team HH

Posted 2 years ago

“Still have yet to receive order almost 1 month after placing order. Shocking customer service. No communication back to explain why and even after two emails to customer service no product and no explanation.”

Helpful Report

Posted 2 years ago

We are sorry to hear you have not recieved your parcel. All our orders are packed by next working day and shipped with our courier, usually delivering within our 3-5 days. The peak volume our couriers are currently experiencing due to Black Friday, Christmas gifting and Royal Mail strikes is causing delays, but they have commited to deliver prior to christmas for those parcels already in the system. We thank you in advance for your patience during this increased demand, but should you wish to get further support please call us on 01274 711011. Kind regards Team HH

Posted 2 years ago

“Initially, I was pleased with the long-yard boots I ordered. They were warm and seemed durable. However, a few weeks of wear and both zips are broken plus the plastic footbed has come away from the fabric leg at the heel. I haven't even worn them every day. I AM NOT HAPPY. Will be complaining I am afraid.”

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Posted 2 years ago

We are sorry to hear your item has not performed to the usual standard of Harry Hall. Please contact our friendly customer service team for support with your order number on 01274 711011, webchat harryhall.com or email contact@harryhall.com. Kind regards Team HH

Posted 2 years ago

“Disappointed in these waterproof trousers .they are not waterproof at all”

Helpful Report

Posted 2 years ago

We are sorry to hear your item has not performed to the usual standard of Harry Hall. Please contact our friendly customer service team for support with your order number on 01274 711011, webchat harryhall.com or email contact@harryhall.com. Kind regards Team HH

Posted 2 years ago

“I would love to give a review but unfortunately Evri have not delivered them yet over 2 weeks late for birthday present!!!!!”

Helpful Report

Posted 2 years ago

We are sorry to hear you have not recieved your parcel. All our orders are packed by next working day and shipped with our courier, usually delivering within our 3-5 days. The peak volume our couriers are currently experiencing due to Black Friday, Christmas gifting and Royal Mail strikes is causing delays, but they have commited to deliver prior to christmas for those parcels already in the system. We thank you in advance for your patience during this increasd demand. Kind regards HH- Lisa

Posted 2 years ago

“Ordered over reach boots, delivered on time however 1 was XL and 1 medium.”

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Posted 2 years ago

“Absolutely shocking service, I have been accused twice of not paying my premium for mine and my daughters insurance. Then I was told I had to prove I had paid it!! This issue has been going on since May. The portal doesn't work properly and the reasurrance my insurance is even valid is not convincing.”

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Posted 2 years ago

We are very sorry to hear that you have had concerns regarding your membership, if these still remain outstanding please contact our friendly customer service team for support with your order number on 01274 711011, webchat harryhall.com or email contact@harryhall.com. Kind regards Team HH

Posted 2 years ago

“Not received my parcel yet still waiting”

Helpful Report

Posted 2 years ago

We are sorry to hear you have not recieved your parcel. All our orders are packed by next working day and shipped with our courier, usually delivering within our 3-5 days. The peak volume our couriers are currently experiencing due to Black Friday, Christmas gifting and Royal Mail strikes is causing delays, but they have commited to deliver prior to christmas for those parcels already in the system. We thank you in advance for your patience during this increasd demand. Kind regards HH- Lisa

Posted 2 years ago

“My boots have broken after less than a week wear. Really disappointed and customer service to fix this fault is very slow. I'm trying to get my money back. Lower part of boot has cone away at the heel. Gemma”

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Posted 2 years ago

“Ok. I need 10 characters”

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Posted 2 years ago

“This has still not arrived.”

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Posted 2 years ago

“The gloves are brilliant but when u pay for next day delivery and they don't arrive u get the hump, and then u ring the company and they say we will refund the postage but not alot else we can do. Women didn't care and couldn't be bothered. Won't be using again”

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Posted 2 years ago

“Still haven't received my goods and HH blaming courier and not taking any responsibility. Very poor service ... they take your money and don"t even offer refund ... appalling.”

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Posted 2 years ago

“Have not received goods ordered weeks ago”

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Posted 2 years ago

“Unfortunately not happy with the colour is more green than teal.”

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Posted 2 years ago

“I am still waiting to receive them !!!”

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Posted 2 years ago

“My horse doesn’t like these and she isn’t a fussy eater. Disappointing.”

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Posted 2 years ago

“The lining has ripped making them very difficult to get on and off. I have messaged harry hall to request a refund or exchange but received no response.”

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Harry Hall Reviews