Harry Hall Reviews

Name: Harry Hall
Address: Hope Business Park, 4 Coop Place, Rooley Lane, Bradford
Rating: 4.75

4.8 Rating 19,268 Reviews

95 %

of reviewers recommend Harry Hall

4.8

Based on 19,268 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

(0) 1274 711010

Email:

contact@harryhall.com

Location:

Hope Business Park,
4 Coop Place,
Rooley Lane
Bradford
BD5 8JX

Write Your review

Tell us how Harry Hall made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Harry Hall 5 star review on 9th April 2025

761

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I asked for my insurance to be cancelled and Harry Hall have taken money from my account which i did not want. Very disappointed to say the least and i am expecting a full refund and an apology.”

Helpful Report

Posted 3 years ago

“Says shower proof but my boy came in soaked to the skin in a light shower”

Helpful Report

Posted 3 years ago

“Boots are not anti spin so they were not fit for purpose. I don’t seem how a S/M can be a size and expect to fit a cob and a pony! Sent them back for a refund and still waiting for the money!”

Helpful Report

Posted 3 years ago

“Dear Harry Hall How are you? I would very much like to write a review of my purchase, however, I've yet to receive it. Nor, did I not get the Vat knocked off, Jersey Channel Islands is VAT exclusive. I did contact you but needless to say, there was no reply from you. So far my experience purchasing from you is pretty lousy. Kind Regards Tess Radcliffe”

Helpful Report

Posted 3 years ago

“Signed up for family membership weeks ago - took our money super quick but haven't heard anything since!”

Helpful Report

Posted 3 years ago

“Just avoid! Awful system that doesn’t not recognise online payments yet happily takes your ££. 6 months later, still no insurance documents even though I’ve paid for it.”

Helpful Report

Posted 3 years ago

We are sorry you had trouble viewing your documents online, please be assured any paid up member is insured as per the terms and conditions from point of purchase with Harry Hall. If any of our members are having trouble viewing their documents, please contact us for support via our friendly customer service team on 01274 711011, email on contact@harryhall.com or our webchat service online at harryhall.com.

Posted 3 years ago

“I would give 0, if it was an option. I was initially impressed with the speed of delivery and the rug. Unfortunately, the first night my horse wore it, it leaked right through all over. It was only light rain. Harry Hall have advised that these rugs are only showerproof (not waterproof as advertised) and will not offer a refund within my Consumer rights. Avoid if you want a dry horse! They will only offer to have it back for testing up to a light shower level, which is no use to me. The customer service has been poor, which is sad as it was not my previous experience.”

Helpful Report

Posted 3 years ago

“Did not receive a calender.”

Helpful Report

Posted 3 years ago

“not need spam”

Helpful Report

Posted 3 years ago

“Horse insurance states VETS BILLS unless you want extra colic cover. Paid higher premiums to find out it’s external injuries only - basically cuts and bruises. Should be advertised as such in the large print not the small print.”

Helpful Report

Posted 3 years ago

“Took out their insurance only to find that external injuries only! Phoned and asked what that covered and apparently it’s very little. Mainly cuts and bruises. Took out the higher level too. Asked to cancel only to be told I would have to pay the full year’s amount to stop cover. When it’s advertised as VETS FEES excluding Colic, that’s what I expected it to cover, not just external injuries. Very poor.”

Helpful Report

Posted 3 years ago

“Never got the package. Impossible to contact the seller. Never got a tracking number. Ordered two months ago. I do not recommend.”

Helpful Report

Posted 3 years ago

“Bought the raffle tickets then big silence. No idea of anybody winning. If you had to check your own tickets, then there was no invitation so to do.”

Helpful Report

Posted 3 years ago

“Never received the raffle tickets as promised, bit dodgy!”

Helpful Report

Posted 3 years ago

“There was no way of knowing what the winning numbers were. Pretty crazy really. Also I got a message from HH to say they would remind me to check the winners but the reminder never arrived. Not that it would have made any difference. So who won?”

Helpful Report

Posted 3 years ago

“Didnt understand the numbers and when I was talking to HarryHall.com by message she wasn't sure when it was being drawn. It had already been drawn when I checked after.”

Helpful Report

Posted 3 years ago

“A disappointment once again! Thanks for the money here’s your ticket, we’ll announce winners - where? Never heard back, can’t see on the website where to even check the winning tickets . This follows on from correctly returning a pair of breeches and never receiving the refund. Won’t be wasting my money buying from Harry Hall again and feeling rather ripped off.”

Helpful Report

Posted 3 years ago

“I ordered a XL it was too small for my horse! I tried to send the item back but wouldn’t except the item back! It had only been on a few minutes and got took off because it was too small. Disappointed and won’t be buying from here again!”

Helpful Report

Posted 3 years ago

“I tried to cancel my Bronze membership because due to a change in circumstances, I do not foresee myself using it for at least the next couple of years. Despite sending out an email to cancel my membership on the day it renewed (I could not find how to cancel on the website or email I received), I was told that I was not eligible for a refund. The email exchanges with Harry Hall were at best unsympathetic. The mark of a good company is that when a customer contacts them with a problem, they at least try to make them feel valued, even if they cannot solve the issue. Harry Hall did neither.”

Helpful Report

Posted 3 years ago

“My purchase has not yet arrived and I have been given no information about when it will be delivered, by whom and if it has even been dispatched.”

Helpful Report

Posted 3 years ago

Harry Hall is rated 4.8 based on 19,268 reviews