Harry Hall Reviews

Name: Harry Hall
Address: Hope Business Park, 4 Coop Place, Rooley Lane, Bradford
Rating: 4.75

4.8 Rating 19,228 Reviews

95 %

of reviewers recommend Harry Hall

4.8

Based on 19,228 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

(0) 1274 711010

Email:

contact@harryhall.com

Location:

Hope Business Park,
4 Coop Place,
Rooley Lane
Bradford
BD5 8JX

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Harry Hall 5 star review on 18th March 2025

759

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not received!!”

Helpful Report

Posted 1 year ago

“Returned 10 days ago and still waiting for a refund”

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Posted 1 year ago

“Leaked & horse got soaked”

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Posted 1 year ago

“These are poor quality. Not worth the price. I bought wellies for my partner. He wore them out into the tarmacked lane outside the house, walked maybe 30m, and they immediately split straight down and two holes appeared. Harry Hill claim it was external force, but if you read reviews on Amazon and here you'll see lots of notes about neoprene splitting, wearing through within months, soles falling off etc. Do NOT buy. Not worth the money.”

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Posted 1 year ago

“Although delivery was fast, my neoprene wellies are leaking already and I only ordered them in November.”

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Posted 1 year ago

“Dogs high jacket was too large for my wife's dog. A replacement was not available unless I paid again. Still waiting for a refund.”

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Posted 1 year ago

“Wouldn’t return/refund coat thsycc cd was too big. Never use them again”

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Posted 1 year ago

“Easy enough to order and return but disappointing that I had to pay the return costs.”

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Posted 1 year ago

“Staff at customer services very helpful and friendly.”

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Posted 1 year ago

“The product I ordered was not as described and I was not at all satisfied with it. On returning for a refund it transpires that not only could I not recoup my original £5.90 postage, I was expected to pay another £3.50 postage to return it. I am therefore left without the item I wished to purchase and almost £10 out of pocket. I believe this is unacceptable and would not consider buying Harry Hall products in the future.”

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Posted 1 year ago

“Poor quality rug lasted one night”

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Posted 1 year ago

“Not received them yet”

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Posted 1 year ago

“Delivery and returns process is tedious. I ordered a pair of jodhpurs in the wrong size on a Sunday. I noted on Harry Hall website that items are only dispatched on weekdays so I emailed and called the call centre as soon as they opened at 9am Monday to ask about swopping the sizes. No response to my email but I was told on the phone at 9am that the item had already been dispatched and there was nothing that could be done. But, at 12:18pm Monday I received an email saying 'item has been packed and is awaiting despatch' which means that the call centre gave me the wrong information and could have helped me swop the size as the parcel wasn't actually dispatched yet!! Anyways, Evri standard delivery is charged as £5.95, and no returns labels are provided in the package and you need to pay for more postage to return the item. (By the way, standard delivery on Evri website is actually only £2.99). I still re-ordered (the right size this time!) and again paid £5.95 for delivery which is supposed to be 1-3 days. It has been 6 days and still no parcel. Not worth it. An expensive mistake for simply ordering the wrong size (and trying to rectify it asap!).”

Helpful Report

Posted 1 year ago

“Not received item, have queried and no response”

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Posted 1 year ago

“Service ordering good product poor”

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Posted 1 year ago

“Item is damaged, customer support not much help, they kept emphasising that they have rigorous quality assurance checks and insinuating that I was making it up despite fact photos sent of damage, which was manufacturer damage by the looks of it. Asked to return item, no real help from company, had to quote legislation to them in the end gave up as not worth the hassle.”

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Posted 1 year ago

“Purchased an item months ago only to find my card details have been used by HH to debit unauthorised amounts from my account with no purchases!!!!!”

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Posted 1 year ago

“I didn’t receive this item - after waiting 10 days I emailed twice to find out what happened to my order and received no reply - I had to get a refund from PayPal and I have now cancelled my Harry Hall gold membership.”

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Posted 1 year ago

“The couriers DPD refused to leave my parcel in the designated parcel box as other delivery drivers do and so it was returned as I was on holiday for a few days”

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Posted 1 year ago

“Harry hall Hi Flex body protector. Brilliant price! but unfortunately even after correct measurements it was too big. Disappointed, as to return at post office it was £9.98 so I joined as a bronze member for £10 and get free returns. Shame as its a nice body protector”

Helpful Report

Posted 1 year ago

Harry Hall is rated 4.8 based on 19,228 reviews