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Turfonline Reviews

4.6 Rating 3,454 Reviews
91 %
of reviewers recommend Turfonline
4.6
Based on 3,454 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
Very carefull when you buy from them , especially bulk quantities they will mix old stocks, 20 to 30 % will be old dead turf. I don't recommend them.
Helpful Report
Posted 2 years ago
Excellent service and delivered on time. The turf is great and already laid and growing well.
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Posted 2 years ago
We owe to those who have done good to us. Very good grass and service.
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Posted 2 years ago
Very pleased with product and seems to take well and quickly inevitably one or 2 slightly bald patches but overall growth excellent Will buy again
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Posted 2 years ago
Great website, simple to use calculator for the amount required and a fair price. Delivery was exactly as stated, well stacked and was clearly fresh cut. All of my rolls were a good thickness with no tears or rips. One week on, the turf is already taking a good root, watered daily is essential. A few weeds appearing but to be expected ( even from much more expensive products). Have recommended Turfonlinw to friends and I would use again
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Posted 2 years ago
On time and on point. Fantastic turf that was easy to lay and has taken well. Would recommend 5*
Turfonline 5 star review on 3rd May 2022
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Posted 2 years ago
Shadesman seed planted 7 weeks ago. About 5% has sprouted. Followed instructions. Not good. Previously bought Shadesman turf and 30% did not survive winter, especially in shaded areas of garden!
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Posted 2 years ago
Great service fantastic Product, will be back for more
Turfonline 5 star review on 30th April 2022
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Posted 2 years ago
Good service but the product was poor - turf was dry and some of it was very yellow. However, I have been watering it daily since laying it, and it is greening up well. Will probably be OK.
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Posted 2 years ago
Had a slight delay on the turf due to delivery issue from company because there driver misplaced the deliver documents so was delayed sadly a small period of time so spent longer in roles than would have liked too and also 2 of the roles we recived had huge gashes in. Over all not the best situation but majority of roles not in awful condition
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Posted 2 years ago
Easy to order and selected delivery date in advance with no problems. Regular emails to keep me updated and delivered on the date requested in the timeslot given. Meadow turf wass in a good condition and easy to put down. Very pleased overall.
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Posted 2 years ago
Wonderful, versatile product! From the first unrolling of the sedum mat, I fell in love with the colours and textures! It was like being given a beautiful carpet with which to transform the garden! It was easy to install around our new ponds, on sloped surfaces, and it has quickly established, looking very healthy. Reasonable price and just the answer for an awkward spot!! Thank you!
Turfonline 5 star review on 26th April 2022 Turfonline 5 star review on 26th April 2022 Turfonline 5 star review on 26th April 2022
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Posted 2 years ago
Purchased ‘shadesman+ as most of the garden gets quite a bit of shade. Arrived on time, with only one roll torn, which was not a problem as needed to cut round stepping stones. Every roll was excellent quality. If your looking for turf, then look no further. Just finished first cut, and couldn’t be happier.
Turfonline 5 star review on 25th April 2022
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Posted 2 years ago
The grass was easy to lay and given how our garden lives in shade, 3 days later and it’s still looking good. Just wish there had been clearer guidance about the prepping of the garden pre-delivery. Up until delivery we were happy with our order. We’d read plenty of reviews across various providers and decided Turfonline was our best option. However, the day of delivery I cannot think of an instance where I’ve had worse customer service. The delivery driver was extremely rude and completely unprofessional. The way he spoke to us and behaved left us shocked and fuming.
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Posted 2 years ago
Great quality turf. Has bedded in beautifully and looks amazing.
Turfonline 5 star review on 25th April 2022
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Posted 2 years ago
The turf is fine but the delivery was truly shocking. We paid extra for delivery before 11 as we had someone coming in the morning to lay the turf. The turf arrived eventually at 5.15, by which time our help had long gone, so my husband and I (both retired) were out until 8.30 pm laying it! We had to call customer services on numerous occasions and didn't feel we were getting an honest answer. We only got one call back when it was nearing 5pm and we were threatening to refuse delivery. Please be aware that this is a pallet delivery and the driver could not get the load up a very small slope onto our drive, I don't think this was made clear enough.
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Posted 2 years ago
Fast delivery and fresh turf.
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Posted 2 years ago
Top quality.
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Posted 2 years ago
Very pleased so far. Efficient delivery. Helpful driver. Turf as advertised and bedding in well. A lot of clover as someone else mentioned but we’ll see what else comes up!
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Posted 2 years ago
The turf is of excellent quality
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Posted 2 years ago
Turfonline is rated 4.6 based on 3,454 reviews