Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,454 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall great service, we paid for early delivery and it turned up late, called customer service and they made a refund straight away. Very professional. Thank you for your service. We shall be using you again”

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Posted 2 years ago

“The sedum matting I ordered was good but contact with customer service via their messaging service prior to the dispatch was missed. Almost impossible to find a number online and ended up ringing the wrong company who gave fake assurance about the order. I was left with a problem with the order, and great expense to correct. The response when the difficulties contacting the company via email/phone was poor/dismissive/rude. Great product but be very careful of customer service contact details/response and unfortunate approach to responding to issues.”

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Posted 2 years ago

“Very good for reasonable money. It grows beautifully. I recommend.”

Turfonline 5 star review on 20th April 2022

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Posted 2 years ago

“Ordered 50 Sqm, been down for one week. Excellent product, great service.”

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Posted 2 years ago

“Very happy with the turf. It arrived on time. Delivery driver was very efficient and helpful. Turf looks very good.”

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Posted 2 years ago

“This company does not ship to all of the UK but currently the firm lets your order and pay without telling you that. Poor experience and I hope they make it clear soon that they do not do business in all of the UK. Broke my back preparing the lawn in time and ended up getting cancelled and having to wait days for the refund. 0/10 will not do business again. Sort it out.”

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Posted 2 years ago

“Never seen nicer turf!!!! We had terribly patchy lawn and the soil was of very poor quality with lots of builders debris underneath. It’s also a very shaded garden with bad drainage system. We also have 2 dogs. Tried growing the grass for 4 years but failed miserably. Finally decided to spend the money on a fence and on turf and came across ShadeMan+. We have high hopes with it. So far it’s looks so amazing. Our garden is the envie of the neighbourhood. We treated the soils a week before( rotavated, cleared old grass, weed and debris) added fertiliser and laid the turf within the hour of receiving and been watering everyday. It’s been 10 days and the lawn is established. I measured twice and ordered exactly thinking we would leave some of the garden gravelled but we 6 rolls leftover and so we did our front lawn too. WINNING!”

Turfonline 5 star review on 18th April 2022

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Posted 2 years ago

“Initially, I needed some advice on grass seed for my back garden and found them very helpful. Since then I've bought both seed and lawn treatments. The delivery was quite quick and the pricing fair.”

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Posted 2 years ago

“Website easy to navigate and purchase from. Able to select suitable delivery date. Delivered o time”

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Posted 2 years ago

“Turf arrived 9am which gave me plenty of laying time. Turf was very green no yellowing and was obviously freshly lifted,went down with no problems,now 3 weeks on is rooting nicely and already had one cut at 30mm. All in all looks a brilliant product with a much thicker mat than previous turf I have tried due to thicker bladed grasses used. Will keep up with a good maintenance regime and hope it stays as good as it is now.”

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Posted 2 years ago

“Excellent service, grass looks great”

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Posted 2 years ago

“Fantastic service. Great delivery options and wonderful Turf. We have opted for the Shadesman and it looks fantastic.”

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Posted 2 years ago

“The third lot of turf I have ordered from Turfline. Such good quality and easy to lay. Looks great already.”

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Posted 2 years ago

“Excellent service Delivered superb turf on time and driver was helpful Would highly recommend Pics are day it was delivered and I laid it And one week later”

Turfonline 5 star review on 15th April 2022

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Posted 2 years ago

“OK. This was a first time purchase. I was a bit disappointed with the quality of the turf. Most turves had bare sections with moss filling the space. And a few large dockens(app 1ft across) and Plantains. Luckily I bought extra and managed to cut out the poor bit. Will see how the remainder get on.”

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Posted 2 years ago

“The turf is very neatly cut and it was delivered very helpfully onto my driveway. I was very concerned that it was delivered a day late although already cut. However, so far it is looking very good. I was very pleased to find turf suitable to shady conditions. I found the web site a bit difficult to find my way round and there was no phone number to ring to ask questions.”

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Posted 2 years ago

“GREAT!! Delivered on time and laid on low nutriant soil as advised and been watered well .. along with some heavy rain for a couple of days Bit early to tell as only been down 9 days but started to lift after couple a days and daisy's starting to flower. A few bakd patches but hoping they fill in over the season, happy with it so far and looking towards later in year when more colours coming through. Deliveries in time and both drivers friendly and very helpfull Many thanks”

Turfonline 5 star review on 14th April 2022

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Posted 2 years ago

“Great product. Speedy order/delivery. Good packaging.”

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Posted 2 years ago

“Very pleased with this company. This is the second time I have used them. Quality, good-sized turfs at a reasonable price. Delivered to us in quick time as well.”

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Posted 2 years ago

“Couldn’t be happier with the turf! Great quality for our shaded garden. Was easy to change our delivery time over the phone. Delivery was prompt and driver was great. All in all, a great service.”

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Posted 2 years ago

Turfonline is rated 4.6 based on 3,454 reviews