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Turfonline Reviews

4.6 Rating 3,482 Reviews
91 %
of reviewers recommend Turfonline
4.6
Based on 3,482 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
I ordered from here as my daughter was very happy with her order. I ordered the Jubilee lawn which is meant to be premium. Unfortunately I had a very different experience, the turf received was yellow and dry, completely opposite to what my daughter received. When I contacted customer service, they were extremely unhelpful and were very quick to pass on the blame and say “this is how it is meant to be delivered” when in fact it was not. It was most likely dried due to the UK heatwave and they tried to just get rid off it. Extremely disappointed with how unprofessional this company is. Save your money and shop elsewhere.
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Posted 1 year ago
Good overall experience with Turfonline. The grass was delivered on the day stated as expected and was in excellent condition. The grass was laid in 25 degree heat during a Heat wave in June and after watering it every night its thriving. Very please. One note is that the delivery can be up to 7pm on the day of delivery (mine turned up at 6pm)
Turfonline 4 star review on 5th July 2023
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Posted 1 year ago
Excellent, beautiful Sedum mat, the finishing touch to my bin store roof.
Turfonline 5 star review on 4th July 2023
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Posted 1 year ago
I recently purchased some Shadesman turf and I have to say it's probably some of the best looking turf I've ever purchased. However, it had made it's journey over a couple of very hot days and several rolls were suffering from heat stress on arrival. Customer service were amazing, I submitted date-stamped photos of the affected turf and was instantly granted replacement or refund with no hassles or quibbles. Many thanks for your help and keep knocking out great products.
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Posted 1 year ago
Turf was delivered on time. Quality was great and would buy again without hesitation
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Posted 1 year ago
Went down the day we got it delivered we used a treatment to help it root and it’s just had its first mow and looks fabulous.
Turfonline 5 star review on 2nd July 2023
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Posted 1 year ago
The turf was delivered on the date & time requested and as per specification. I have now laid it and my lawn has been transformed from a barren wasteland to a green oasis. So I can thoroughly recommend Turf online.
Turfonline 5 star review on 2nd July 2023
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Posted 1 year ago
Turf arrived on time in great condition and was clearly cut freshly! Two weeks later and despite the weather it has grown unbelievable well completely knitted together! A great experience!! Will definitely use again!
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Posted 1 year ago
Absolutely fantastic. Before purchasing I was clueless about turf. I went onto the reviews before buying from this company & was confident purchasing from this company. NO REGRETS looks Amazing grew well and very green.
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Posted 1 year ago
At first the meadow turf turn up rolled and long in height and did not look good at all, however, after a few weeks it now looks excellent.
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Posted 1 year ago
We purchased the Shadesman+ Lawn Turf and are delighted with it. The turf was delivered on the date requested and was well packed on the pallet, with no damage to any roll [turf]. Each roll of turf has a very robust structure, which made handling and laying it extremely easy. One of the most impressive features was the soil matting, this seems to help enable the grass to establish itself. The grass is thick and compact. The only concern was one roll ( a square metre) that has significant areas of dead thatched grass, which detracted from the excellent quality of the other rolls. In fairness the grass has been transported some distance and given the weather conditions it may be surprising. I should add that the turf was watered on arrival kept overnight in a shaded area and laid the next day, it has subsequently been watered twice daily and apart from this one one roll the rest seems to be getting embedded well. I would certainly have no hesitation in ordering the exact same turf from Turfonline, should we ever need it. Very pleased.
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Posted 1 year ago
Been using turf online for years, never disappointed always great service and product 👍
Turfonline 5 star review on 27th June 2023
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Posted 1 year ago
Very happy with the prompt and efficient service, and extremely happy with the product, it's grown really well. Thanks
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Posted 1 year ago
Easy to lay,soon established excellent lawn
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Posted 1 year ago
Excellent product and service laid on day of delivery roots appeared within two days. Beautiful green grass and within the week you would have thought it had been there for ages
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Posted 1 year ago
Super easy to order, selected the day for delivery turned up within the time window, easily unloaded, the grass was in great condition, fresh and very green. The grass has been laid for a couple weeks now and is rooting and growing well.
Turfonline 5 star review on 26th June 2023
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Posted 1 year ago
5 star good quality turf, delivered on time, put it on my back garden. Two weeks later all lush green grass. Fully recommended to anyone looking new grass in their house
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Posted 1 year ago
Most of the turf was very good quality, but there were several rolls which were mostly dead. These ones didn't take at all. You can see on the photo where there are extremely yellow patches in the middle of the garden. We will now need to buy another 5-6 rolls from elsewhere to repair this and hope the species of grass ties in with what we already have.
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Posted 1 year ago
Arived on time,grass first class, will recommend. Many thanks
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Posted 1 year ago
Turf came on time and was of very good quility.
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Posted 1 year ago
Turfonline is rated 4.6 based on 3,482 reviews