Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,459 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,459 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 12th February 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service and product received from Turf online were very good. Before the purchase was made, the customer service department, provided, clear and concise information. During our initial conversation, we discussed delivery options, more specifically, our site was going to have specific tight access issues. The customer service department dealt with this seamlessly, and obviously, they have good systems and processes to deal with both B to B and B to C clients. The product itself was extremely uniform and fulfilled the client's brief perfectly. Out of 218 rolls used, we only had to reject 4 rolls. This is an extremely good ratio and again shows me the quality of this farmed product and the company's quality control in the field”

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Posted 2 years ago

“Top quality turf at a reasonable price, delivered on trime.”

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Posted 2 years ago

“Can’t fault Turfonline. Kept me updated on delivery and was delivered on time. And the turf is top class. Would highly recommend.”

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Posted 2 years ago

“Easy to order, I even got a phone call to confirm the delivery point, had a time slot booked and the delivery came well within the times allocated. Easy to lay the turf and within a couple of days the turf had perked up and even had flowers on it, and this is in November. As a gardening group we will be reordering more of the same.”

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Posted 2 years ago

“The Turf Arrived in perfect Condition I got the upgraded Turf for just a few Quid extra on the order.. Quality turf looks really well...”

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Posted 2 years ago

“Great service great turf great price thank you”

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Posted 2 years ago

“Easy to order, good comms and delivery. Fantastic product!”

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Posted 2 years ago

“Excellent green roof. Quick delivery. Exceptionally heavy 2m X 1m rolls so very difficult to unload from pallet in lane and even worse to heave onto roof. Feels like an Olympian achievement to now have it lying beautifully on pitched roof. Choice of 1m squares making very clear re weight on marketing/ order please”

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Posted 2 years ago

“Delivered on time all 300 square metres was very good all laid on the next day and all growing well Perfect transaction thank you very much”

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Posted 2 years ago

“The Jubilee turf we bought has been good, but the second batch had a few rolls with poor edges (possibly damaged in transit) or holes in the turf.”

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Posted 2 years ago

“Great grass seed product, only let down by long delay to receive it due to use of second class postage, and made worse by Royal Mail strike action. Suggest they should be using another delivery service, plenty of couriers out there..”

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Posted 2 years ago

“Easy service, delivered quickly, great quality turf. Very happy.”

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Posted 2 years ago

“Great service. The wildflower turf was of really superb quality, thick and lush. Very very pleased.”

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Posted 2 years ago

“Great turf and soil, excellent delivery service as well”

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Posted 2 years ago

“Excellent quality turf as always. We are professional landscapers and the service and product are exceptional. I would not use anyone else”

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Posted 2 years ago

“Don’t not buy your turf here, they will send you the wrong turf, I received 4 rolls of garden (awful quality) and 36 rolls of jubilee. Despite the rolls being blatantly different the office were unhelpful and implied it was in fact somehow my gardeners fault. Disgusting and rude customer service, AVOID AT ALL COSTS (Oh and the lorry driver dumped all the turf essentially blocking the whole road)”

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Posted 2 years ago

“This wildflower turf was fantastic quality and arrived on time. We have used it to go on the top of my mother's grave so that she will have flowers all summer long. Thank you so much I cannot wait to see it develop next year.”

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Posted 2 years ago

“Very good service as product arrived on time, was kept informed and the 20 bags i ordered were all intact aswel. I forgot to mention the price was the best of all, wish i had ordered another 20.”

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Posted 2 years ago

“Asked for a certain day and as early as possible. It was here first thing on the day. Doesn’t happen very often anymore. Marvellous.👍”

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Posted 2 years ago

“Very easy to order, delivery arrived on time on the day we requested. I’m an amateur gardener and have laid turf lawns about 5 or 6 times over 30 years and this is the best turf I’ve used. Weed free and doing well after 10 days, although weather changed to cooler and damper. Looks lovely and green.”

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Posted 2 years ago

Turfonline is rated 4.6 based on 3,459 reviews