Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,454 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered as expected. Very helpful driver. Good quality turf.”

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Posted 3 years ago

“Date set for delivery so had to take day off work. No communication during the day and eventually a short message to say ‘ sorry’ not delivering today. Then had to be available for a delivery the next day.”

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Posted 3 years ago

“Delivery didn’t arrive on day it was due. Staff were rude on phone. Finally arrived late. Yet to see if it will grow!”

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Posted 3 years ago

“Wildflower turf was delivered on time and was easy to lay. A week later and it is starting to take, easy instructions and will hopefully be a great addition to the garden.”

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Posted 3 years ago

“Amazing quality! I highly recommend.”

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Posted 3 years ago

“Was so happy with the turf,..I researched throughly lots of different companies before purchasing and I wasn’t disappointed! So lush and green and seems to be taking well😍! Thanks Turfonline !”

Turfonline 5 star review on 23rd April 2021

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Posted 3 years ago

“Fresh turf delivered on time. However some letherjackets spotted when I did lie it down. That is why 3 stars only.”

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Posted 3 years ago

“Order was over a day late and a further item was sent incorrectly.”

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Posted 3 years ago

“Arrived on time. Excellent quality. Much better than at local large retailers. Looks lovely”

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Posted 3 years ago

“A really easy and straightforward ordering process. Helpful and friendly delivery driver and excellent quality turf.”

Turfonline 5 star review on 22nd April 2021

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Posted 3 years ago

“Nice easy and simple format for ordering online. With plenty of choice and information to get the correct turf for your project. Good delivery date options. And great customer care. Highly recommended”

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Posted 3 years ago

“Ordered Jubilee turf and a ton of topsoil. Delivered in time giving me enough time to lay it. Gent who delivered it was very helpful and friendly. Would certainly recommend these guys and use them again in the future”

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Posted 3 years ago

“Good quality turf. The website recommends that the turf is laid on the same day it is delivered. This however wasn't possible as we paid £8.00 for named day delivery and had taken time off work to lay it only for us to be let down (without notice or communication) and it was delivered a day late! Not very happy customer!”

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Posted 3 years ago

“Arrived on time, fantastic quality, all turf has grounded amazingly and the colour is stunning. Would definitely recommended to friends and family.”

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Posted 3 years ago

“Fantastic service,so please with the grass.It looks amazing.we will definitely be buying more when we complete the lower part off our garden. Thank you”

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Posted 3 years ago

“Wow great service and great grass. This is my second purchase. Price is also one of the best.”

Turfonline 5 star review on 20th April 2021

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Posted 3 years ago

“Three failed deliveries. Wednesday 7th, sent to wrong address. Thursday 8th Van broke down, was not updated until late that evening. Told a fresh delivery would be made Wednesday 14th. Sunday 11th, received a phone call saying the grass would be delivered in 10 minutes. We were not expecting the delivery and had to reschedule our day (This was the old grass from Wednesday). Order was received but not all grass was there. Phoned and told remaining grass would arrive Wednesday 14th. Grass not received, phoned and was told it would be here by 16:30. Did not arrive and couldn't chase as office closed. Grass finally arrived Thursday 15th. This cost us 4 days of holiday and 5 days of just waiting around for the delivery. The grass is good condition & customer services were as polite and helpful as possible but the delivery service was poor at best. Assuming this is just a one off and the grass actually arrives on the scheduled day I would recommend Turfonline. But in my experience I was left pretty disappointed.”

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Posted 3 years ago

“Excellent quality and delivered to our back garden on pallet truck.”

Turfonline 5 star review on 18th April 2021

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Posted 3 years ago

“Item exactly as ordered and arrived promptly.”

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Posted 3 years ago

“We are so pleased with the turf it is lush and green would definitely recommend it”

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Posted 3 years ago

Turfonline is rated 4.6 based on 3,454 reviews