Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,454 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These boards are an absolute must for those contemplating having a new turfed lawn. They are well made of compressed wood. Waterproof and light to handle. Thank you Turfonline for the speedy despatch.”

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Posted 2 years ago

“Simple, comprehensive & clear ordering process. Prompt delivery and accommodating driver taking pallet down our garden path. Turf quality is excellent and we have no doubt it will establish itself very well.”

Turfonline 5 star review on 4th April 2022

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Posted 2 years ago

“Delivery as promised and very helpful driver”

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Posted 2 years ago

“Great quality turf arrived on time in good condition”

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Posted 2 years ago

“Received my turf recently, really good quality, neighbours said the same, it's already growing really well, i went for the jubilee range and it looks very good, delivery service was excellent, certainly recommend and i would use again”

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Posted 2 years ago

“Great quick service and very helpful delivery driver”

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Posted 2 years ago

“Excellent service, delivery driver was brilliant as it wasn’t an easy drop off. Using the low nutrient top soil for wild flower s, so no photos yet. Would highly recommend this company.”

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Posted 2 years ago

“Turf arrived in very good condition and early in the morning which was great for getting it down in the garden. Only reason for 4 stars rather than 5 was the individual turfs were narrower but no longer than those I purchased last Autumn. Actually they were easier to wheel barrow, but still effective cost increase there....”

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Posted 2 years ago

“Excellent product delivered on time and in good condition what else do you want”

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Posted 2 years ago

“Easy to order and delivery was fast.”

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Posted 2 years ago

“Excellent customer service and top quality products.”

Turfonline 5 star review on 27th March 2022

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Posted 2 years ago

“Ordered both cottage garden and regular turf, booked delivery date specifically when we were free to lay the turf. It was not delivered, got phone call saying it was delayed. Cottage garden turf arrived next day but no sign of regular turf, no communication so far and not impressed with the service! Wanted the complete order to enable project to be completed at weekend as work full time! This has not happened! Would not use this company again!”

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Posted 2 years ago

“I was very pleased with the service from Turfonline. The delivery was surprisingly quick and efficiently carried out. Also, the company offers delivery of smaller quantities to individuals at a reasonable price, so I was able to order just one (1000kg)bag of subsoil, which I need for my latest garden project. I would certainly recommend this company to others.”

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Posted 2 years ago

“Sedum mat and growing medium arrived on the and the cost and delivery charge was very reasonable compared to other suppliers Roof laid just waiting for the sedums to start growing.”

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Posted 2 years ago

“Good quality turf, delivered promptly, excellent customer service.”

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Posted 2 years ago

“Good service and product”

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Posted 2 years ago

“Really good quality turf, the delivery driver was really helpful as well. The turf arrived green, the soil damp and the boards and fertiliser all there too. Overall a great service and the turf seems to be taking nicely.”

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Posted 2 years ago

“Really easy to deal with, friendly, helpful and a good price too. All in all very happy until I got halfway through the pallet of 40 yards that I ordered. Up to then it was going really well, quality was excellent and the rolls were consistent. Sadly I found around 1/2 dozen stips (I'd struggle to call them rolls) of bits and pieces that slowed the job down and made it difficult to finish the job as well as it had started. It felt like they'd been 'tucked away in the middle! No point in complaining when you've got your head down and need to finish.”

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Posted 2 years ago

“Not great! Had about 20 rolls damaged!”

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Posted 2 years ago

“Although their product is good (I bought Sedum matting), their customer service is rubbish. I under-ordered and found myself around 7 square metres short. I wanted to order this at the same rate as my first order as I considered this an extension of that order. Despite several emails, they refused and treated this as a new order, costing me £60 more than necessary. I would not order from them again. 5 stars product, 1 star service.”

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Posted 2 years ago

Turfonline is rated 4.6 based on 3,454 reviews