Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,459 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,459 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 12th February 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good quality turf. Has bedded in nicely too. Would definitely recommend and use again in future. Great price too.”

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Posted 3 years ago

“Great service and good quality turf- thanks”

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Posted 3 years ago

“Arrived more than 24 hours late, on a broken pallet so delivery was even more delayed. All packets of soil were broken and so we lost lots of that. More troubling is that I have had no response from the company despite contacting them about this. Currently hoping the turf didn’t die while sitting in a van. UPDATE: They are now refusing to refund for any of the bags of soil which were destroyed in transit, or if the turf dies having sat in a van for 48 hours. This despite the courier admitting that the pallet was smashed, no doubt causing the damage. Terrible customer service - don't buy from this awful company, they will scam you out of money for damaged products and try to foist the blame off to anyone but themselves.”

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Posted 3 years ago

Hi Gill - very sorry to hear this. I have looked into your order and I am afraid I can't add very much. We are seeing unprecedented demand at the moment and delivery firms have been under very high pressure as shops have re-opened. I'm sure you can see that our reviews are usually much better - but we have not done well enough for you on this occasion.

Posted 3 years ago

“Great Sedum turf - looks great on my woodstore roof and has really greened up my concrete driveway. Straightforward to install but you need two people as it is very heavy and quite tough to cut! I'm looking forward to seeing it flower. Thank you very much.”

Turfonline 5 star review on 12th April 2021

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Posted 3 years ago

“Grass great quality, delivery service poor”

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Posted 3 years ago

“Quality grass. Arrived looking really healthy and has rooted nicely. Great service.”

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Posted 3 years ago

“Amazing quality turf. Best I’ve ever had the pleasure to put in my garden. Couldn’t recommend any higher. *****”

Turfonline 5 star review on 11th April 2021

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Posted 3 years ago

“Turf varies in quality. I bought 100 sq metres of Jubilee turf which was two full pallets. At least 6 rolls on one of these pallets (see photos) had ragged long edges and wasn’t usable. Rest of delivery was decent quality.”

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Posted 3 years ago

“Great turf. Been down a week looks fab. Great service, easy website to navigate. My only bitterness is that a neighbour stole 4 turfs and we had to change the shape of lawn. Turfonline.co.uk was excellent”

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Posted 3 years ago

“Really good service, just waiting for our woodland grass to start flowering, only gave it 4 stars as a few bear patches of soil but not sure if that’s how it is supposed to look. Great delivery and prompt to”

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Posted 3 years ago

“Great service. Lovely turf which arrived on time and was competitively priced. Would definitely use again.”

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Posted 3 years ago

“Put the shade tolerant wild flower turf down 2 weeks ago. Already growing well. Looking forward to a beautiful display in the summer.”

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Posted 3 years ago

“Excellent service and lovely delivery driver! Can’t wait to see my wild flowers 🌷”

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Posted 3 years ago

“Brilliant quality turf. Delivery driver always very willing to help. 2 separate 8am - 2pm delivery slots I booked for different jobs both ended up with delivery between 1-2pm which is a bit annoying but can’t be helped I guess. Will definitely continue to use this supplier.”

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Posted 3 years ago

“Very easy and prompt delivery. Great quality product and correct amount when using the online calculator. Would definitely recommend to friends and family.”

Turfonline 5 star review on 10th April 2021

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Posted 3 years ago

“This is the first time I have ordered turf and topsoil online, in fact it’s the first time I’ve laid turf! The website was easy to use and helped me calculate the quantities I needed to order. The delivery arrived super early on the day I had chosen and driver was friendly and helpful. I used the Guide Booklet that was emailed to me with my Order confirmation and followed the advice given on what I needed to do to do the job properly. I feel I received a really good quality product which has taken really well in the garden. I’m delighted!”

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Posted 3 years ago

“So far so good! I ordered 4 rolls of traditional wildflower turf and cut it into 1m strips to spread amongst our long grass. The rolls were in good condition, well cut and seem to be doing well! We had dug out a fair bit of soil to get rid of grass roots which meant we had to build up the level again as the turf is only about an inch thick. Looking forward to seeing flowers appear over the next year. Delivery was here by 9.30am on my chosen date and was left in a corner of my drive, very good service for just £4.50!”

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Posted 3 years ago

“I ordered the wildflower lawn turf. It arrived when Turfonline said it would, neatly rolled onto a pallet. We laid it the following day. It is full of interesting grasses and clovers (leaves easily identified) and it seems to be ok. It's a bit too soon to comment on the variety of wildflowers therein as they won't flower for a while. My only concern is the inclusion of dandelions as we already have rather too many of them but the bees love them and we can deadhead after flowering to prevent seeding.”

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Posted 3 years ago

“Quality turf on delivery. Waiting to see how will bond to the area :) Looks amazing after 2 weeks since laying it down.”

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Posted 3 years ago

“Fantastic! Need I say more!”

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Posted 3 years ago

Turfonline is rated 4.6 based on 3,459 reviews