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Turfonline Reviews

4.6 Rating 3,454 Reviews
91 %
of reviewers recommend Turfonline
4.6
Based on 3,454 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
Good quality turf, excellent info on day and time of delivery and helpful delivery driver.
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Posted 2 years ago
Have been nearly two weeks since I laid the lawn and it’s looking extremely good!! Super happy with the delivery, quality and price.
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Posted 2 years ago
First class all the way from order to product and delivery thank you.
Turfonline 5 star review on 12th August 2022 Turfonline 5 star review on 12th August 2022 Turfonline 5 star review on 12th August 2022 Turfonline 5 star review on 12th August 2022 Turfonline 5 star review on 12th August 2022
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Posted 2 years ago
Shade tolerant turf delivered as arranged and layed the next day. Still looking good with regular watering despite the drought. Many thanks.
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Posted 2 years ago
Great Turf, easy to lay, takes hold and starts growing almost immediately Pretty disastrous delivery process, however. SCS Logistics arrived with a 980 kg pallet of turf on a wagon with a 750kg tail lift. Consequence was that I had to unload a third the pallet manually, with the driver.
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Posted 2 years ago
Item arrived very quickly but no results yet - too hot to sow grass seed!!!
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Posted 2 years ago
Turf arrived on day and within time frame requested. Seems to be good quality meadow turf and the flowers started to pick up within a couple of days. All good so far!
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Posted 2 years ago
great service, quality turf, delivered when promised
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Posted 2 years ago
Excellent service. Fast delivery and turf was very nice to work with. After 3 weeks of watering the lawn looks amazing.
Turfonline 5 star review on 4th August 2022
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Posted 2 years ago
Nice quality turf delivered early in the morning on a rainy day (even better). It's growing nicely, a week after and it's ready for its first cut.
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Posted 2 years ago
Usually great turf but was sent 2 pallets of rotten turf which had obviously been sat rolled up for a few days before it was delivered to me. However, customer services were very helpful and send out replacement turf at no extra cost and disposed of waste turf. Did cost me 2 days of extra Labour but fresh batch of turf was top notch.
Turfonline 3 star review on 21st July 2022
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Posted 2 years ago
Overall the quality of the turf was good. There was quite a difference in some of the widths of the rolls and a number were damaged with holes and tears. A good 85% of the turf was good though. I would probably try a different provider next time, but overall i think the product was satisfactory.
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Posted 2 years ago
Good Quality Turf at very good price. Second time I’ve ordered from TurfOnline. Delivery has been on time and turf intact. Would definitely recommend.
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Posted 2 years ago
Turf arrived on time, in good condition and for a reasonable price. We had one roll out of 63 which fell apart in my hands but otherwise it was really good. Thanks :)
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Posted 2 years ago
Absolutely made up with our turf, great company to buy from, customer service is second to none, replies to emails almost instantly, delivery driver extremely polite and helpful, would definitely recommend this company.
Turfonline 5 star review on 15th July 2022
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Posted 2 years ago
Lovely turf and so easy to lay,not the best weather to lay it but we will just keep watering
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Posted 2 years ago
Wonderful. Arrived promptly in excellent condition. Photo taken 2 months on.
Turfonline 5 star review on 6th July 2022
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Posted 2 years ago
Thank you for your review - so pleased you're pleased.
Posted 2 years ago
My turf arrived as ordered at midday giving me the time I needed to lay it that day. The turf went down nicely and was of a good quality. My only complaint is that two of the rolls at the bottom of the pallet were not rolled properly, or had slipped under the weight, causing some damage to them. I was still able to lay these and use off-cuts to patch it up. There are now three small patches that I will need to seed for some grass. This isn't a major issue to me and overall I'm very happy with the result. If I could go back and fit it again I'd have just started at the other side of the garden so the damaged pieces are less noticeable but this will rectify with seed.
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Posted 2 years ago
I could not recommend TurfOnline more highly. Ordered 60m2 of the Jubilee turf to cover an area where I had removed a load of raised flower beds. I specified the pre-11 am delivery slot as the weather was looking like a hot one so wanted to get the lawn down before it was too hot. The turf landed before 9 am, with superb delivery service. The quality of the turf was fantastic, the best I have used so far. It was very fresh, had good green colouring and had perfect moisture content and looked like it had been excavated that very morning. Will definitely be using this turf and TurfOnline again. The turf has rooted superbly and is growing great. The only problem I have now is the rest of the original lawn looks terrible compared to the newly laid areas!!
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Posted 2 years ago
Hi Adrian - thank you for such a positive review. So pleased everything worked out and all is well with your garden. If you feel like sorting the rest of the lawn....
Posted 2 years ago
Good delivery service for a high quality product
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Posted 2 years ago
Thanks Stephen - good review much appreciated.
Posted 2 years ago
Turfonline is rated 4.6 based on 3,454 reviews