Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,454 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My new turf was delivered on time with good communication about delivery. The turf arrived in perfect condition and so far still looks very good 10 days in and it seems to have knitted in well. Fingers crossed it lasts for many years to come in our very shady North facing front garden.”

Helpful Report

Posted 2 years ago

“Ordering online was straightforward and easy. Turf was delivered the day we requested and in perfect condition. Very pleased with how my completed lawn looks. Would highly recommend turf online for anyone's turf needs and will definitely use again if the need arises. One very happy customer.”

Helpful Report

Posted 2 years ago

“Great quality turf, quick and efficient delivery”

Helpful Report

Posted 2 years ago

“Excellent quality grass for a reasonable price”

Helpful Report

Posted 2 years ago

“Very fast delivery but thought the delivery charge for a small, single item was excessive.”

Helpful Report

Posted 2 years ago

“I have ordered 107-meter square turf, but unfortunately, there is about 20 meters square that is not good after a few days laid on. Even we saw partial of those turfs are broken. What we thought is after a few days of watering, they may recover, that is why we wait a few days. When I contact the customer service after a few days to exchange. But custom service rejects to exchange those broken ones. I understand some parts of that product will be some problem as no one could make sure before it is laid. What I do not understand is why we could not get the replacement of them. We have already tried our best to make it work, but still, some of them do not survive, and that should not our fault. why we should pay for it. If you order the turf, please do take the photo and send it back to customer service if you have parts of the turf that are not good, even just a little bit. As they will not accept if you want to try and see if they actually can live or not.”

Helpful Report

Posted 2 years ago

“Turf arrived on time and well packaged. It was hard work preparing the ground but well worth it! After laying it and a good water it’s looking good! Looking forward to the results. 😊”

Turfonline 5 star review on 17th May 2022

Helpful Report

Posted 2 years ago

“I ordered some sedum on two occasions, both times i had prompt correspondence to let me know my order was recieved, a quick delivery at a time that suited and the sedum was in tip top condition on arrival .”

Helpful Report

Posted 2 years ago

“From order to now the whole process was straight forward, very pleased with the end result after two weeks we now have perfectly healthy rooted lawn. Delivered in perfect condition within 6 days. All round we are happy with Turf Online and would highly recommend. Will certainly buy from them again in the future should the opportunity arise. A good quality product at a very fair price. Well done Turf Online for a great service and thank you to all involved including the third party delivery driver for a brilliant service all around.”

Helpful Report

Posted 2 years ago

“It is a good product and easy to apply. I had a couple of narrow and dry patches; hopefully, these areas will recover. My problem was the rude delivery driver”

Helpful Report

Posted 2 years ago

“The Shadesman turf has been down for 3 weeks now. Followed you advice and have just given it the first cut today as recommended. lawn is looking really healthy and is as good as I could have hoped. Excellent.”

Turfonline 5 star review on 15th May 2022

Helpful Report

Posted 2 years ago

“Very pleased with the service of Turfonline and with their product. Grass has rooted and grown well, thank you”

Helpful Report

Posted 2 years ago

“Great value and fabulous quality turf. Arrived quickly and the pallet was presented immaculately with all grass fully in tact. Very impressed and saved getting the car dirty on runs to the garden centre.”

Turfonline 5 star review on 12th May 2022

Helpful Report

Posted 2 years ago

“Brilliant service”

Helpful Report

Posted 2 years ago

“It was really good”

Helpful Report

Posted 2 years ago

“I will recommend Turfonline to any potential customers. Their customer service and sales team are top class. The turf is off high quality, cut and delivered on same day. You can see the quality from my pictures.”

Turfonline 5 star review on 11th May 2022

Helpful Report

Posted 2 years ago

“Brilliant quality turf , and very surprised in how simple and quick it was to get the turf.. very good price too ,ordered Monday and received Wednesday morning ! Many thanks Gravett landscape and design.”

Helpful Report

Posted 2 years ago

“Turf delivered on time and in good condition. Highly recommended.”

Helpful Report

Posted 2 years ago

“Turf was delivered quicker than expected considering it's bang in the right season for it. Nice and cheap, and the service was great. We live on a narrow street, but they managed to accommodate that. The only issue is the constant watering (but of course, that's nothing to do with these guys)! We're very happy with the quality of the turf, and they came out at narrowly lower than our local garden centre.”

Helpful Report

Posted 2 years ago

“The delivery was quick and straightforward and, within a week of laying the 20 square metres of meadow, the display is stunning. I am thrilled to see all the lovely colourful flowers. My neighbour is planning to acquire a similar feature in the garden of her new house as part of landscaping the "grot spot". Thank you very much.”

Helpful Report

Posted 2 years ago

Turfonline is rated 4.6 based on 3,454 reviews