Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,459 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,459 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 12th February 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow great service and great grass. This is my second purchase. Price is also one of the best.”

Turfonline 5 star review on 20th April 2021

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Posted 3 years ago

“Three failed deliveries. Wednesday 7th, sent to wrong address. Thursday 8th Van broke down, was not updated until late that evening. Told a fresh delivery would be made Wednesday 14th. Sunday 11th, received a phone call saying the grass would be delivered in 10 minutes. We were not expecting the delivery and had to reschedule our day (This was the old grass from Wednesday). Order was received but not all grass was there. Phoned and told remaining grass would arrive Wednesday 14th. Grass not received, phoned and was told it would be here by 16:30. Did not arrive and couldn't chase as office closed. Grass finally arrived Thursday 15th. This cost us 4 days of holiday and 5 days of just waiting around for the delivery. The grass is good condition & customer services were as polite and helpful as possible but the delivery service was poor at best. Assuming this is just a one off and the grass actually arrives on the scheduled day I would recommend Turfonline. But in my experience I was left pretty disappointed.”

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Posted 3 years ago

“Excellent quality and delivered to our back garden on pallet truck.”

Turfonline 5 star review on 18th April 2021

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Posted 3 years ago

“Item exactly as ordered and arrived promptly.”

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Posted 3 years ago

“We are so pleased with the turf it is lush and green would definitely recommend it”

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Posted 3 years ago

“Excellent service. Arrived like clockwork.”

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Posted 3 years ago

“Very pleased with this company and our items. Top quality turf and excellent weed matting and turf feed. I would definitely use them again!”

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Posted 3 years ago

“The turf is great quality, very happy with this. I had asked for an AM delivery and it did not arrive until 3pm but the lady I spoke to was lovely and immediately offered to refund the extra amount I had paid for that AM delivery, which was great customer service. I recommend this firm.”

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Posted 3 years ago

“Easy to place order and choice of deliver dates. Would use again.”

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Posted 3 years ago

“Turf was delivered in good condition and was exactly what I wanted, no rips, tears or dead patches. Delivery was quick and easy, driver got pallet off the truck and onto the drive with no fuss. Would definitely use again.”

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Posted 3 years ago

“Jubilee turf from turfonline was brilliant. I ran short and was told delivery would be almost two weeks or i could buy the same turf from bnq, which i did. That turf was nowhere the quality of what i had. Wrong info was given by lady over the phone. So bottom line is buy the turf from these guys because its exquisite, DO NOT buy from bnq which they said was the same”

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Posted 3 years ago

“Turf seems to be top quality, really thick and substantial rolls. Bought shadesman turf and only been down a week so will have to see how it gets on but so far looks excellent. Delivery was good, but be aware only deliver on pallet trucks so can't get up even the smallest curb/lip, but delivery driver was very helpful and made best effort to put it where I wanted it.”

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Posted 3 years ago

“Even though my turf was not delivered on the actual day your team were very very helpful and when my fresh turf was delivered it was amazing and I was very happy. Great service. Thank you very much. Mark Ashman”

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Posted 3 years ago

“Delivered on time and very good quality. Many thanks”

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Posted 3 years ago

“Fantastic turf at a good price”

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Posted 3 years ago

“Good quality turf, delivered when promised. I did order the premium grade and was not disappointed.”

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Posted 3 years ago

“Prompt delivery, hassle free, excellent quality of turf, thoroughly recommend this company”

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Posted 3 years ago

“My order came with the lid of my grass seed not screwed on properly ! So I lost a lot of seed when I opened package.”

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Posted 3 years ago

“Ordered the Jubilee turf. Excellent quality and great service. Very easy to order. Would recommend.”

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Posted 3 years ago

“Turfing my garden started badly with the local delivery company not turning up on the date ordered. Spoke to turf online who were very apologetic and assured me turf would be ok . Turf arrived late the next day, again not turfonlines fault. All the rest, excellent Very good quality turf even after delays. 2 weeks in and garden and turf looking brilliant. Would recommend turf from turf online very high quality. Not their fault there was a shoddy local company Thanks turfonline great product well grown”

Turfonline 4 star review on 14th April 2021

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Posted 3 years ago

Turfonline is rated 4.6 based on 3,459 reviews