Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,454 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Anonymous

Anonymous // 01/01/2019

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“Great service, delivery man very friendly and helpful, lovely turf, my garden looks great. Thank you!”

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Posted 1 year ago

“Good choice of different turf, reasonable prices and excellent delivery. The meadow grass turf I purchased has taken well and now has a lot of different species of clover and wildflowers growing. Have to add I got "Lucky" as it's rained almost none stop since I laid it, but every roll was in good condition and very much alive when I received it.”

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Posted 1 year ago

“Excellent service, great delivery, turf has settled after 2 weeks, cut twice already, looking very healthy, wild flowers are coming up, looking forward to the colour display eventually”

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Posted 1 year ago

“excellent turf that looks beautiful.”

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Posted 1 year ago

“Our sedum matting arrived in good condition and already flowering. We live in a barn conversion which is down a quarter-mile, uneven, farm track, but this was no problem. I requested the delivery to be in as small a vehicle as possible, and it arrived in an 18-tonne truck. The driver called beforehand to say he was on the way and that he may have to meet us at the top of the track, as he wasn't sure that he'd be able to get all the way down. But in the end, he reversed skillfully all the way, and seemed to enjoy the challenge! This was very helpful, saving us the hassle of getting the turf into our car.”

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Posted 1 year ago

“Good quality turf, great service, easy to order online, courteous delivery driver 😁”

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Posted 1 year ago

“Service was very prompt thank you”

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Posted 1 year ago

“Good price and faultless delivery. Would buy from again.”

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Posted 1 year ago

“Excellent delivery service, driver fantastic . Wonderful soil hope my wildflowers like it . Arrived on day I picked and driver phoned to let me know when would be there”

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Posted 1 year ago

“VERY DISAPPOINTED, AVOID. We bought the Meadowmat Birds and Bees Turf and low-fertility soil as recommended, for £498.82. This project was part of our daughter's Duke of Edinburgh Award (skills section), which we laid last Sept. 2022 outside her bedroom window. The vast majority is red campion, red clover, yarrow, a daisy and grasses. The description states 41 species..... we've had around 5 or 6 and it looks nothing like the photos suggest it will (see our photos after 10 months). We've contacted Customer Care asking if they can rectify the situation and they've offered us a packet of seeds to the value of £13.49. If we could have created this for £13.49 we surely would have. I've been in touch to pursue this and emails are now being ignored. Quite frankly disrespectful. We won't be using or recommending this company.”

Turfonline 1 star review on 25th July 2023

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Posted 1 year ago

“VERY DISAPPOINTED, AVOID. We bought the Birds and Bees Wildflower Turf and low-fertility soil as recommended, for £498.82. This project was part of our daughter's Duke of Edinburgh Award (skills section), which we laid last Sept. 2022 outside her bedroom window. The vast majority is red campion, red clover, yarrow, a daisy and grasses. The description states 40 species..... we've had around 5 or 6 and it looks nothing like the photos suggest it will (see our photos). We've contacted Customer Care asking if they can rectify the situation and they've offered us a packet of seeds to the value of £13.49. If we could have created this for £12 we surely would have. I've been in touch to pursue this and emails are now being ignored. Quite frankly disrespectful. We won't be using or recommending this company.”

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Posted 1 year ago

“Very good quality turf. good delivery!”

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Posted 1 year ago

“I ordered from here as my daughter was very happy with her order. I ordered the Jubilee lawn which is meant to be premium. Unfortunately I had a very different experience, the turf received was yellow and dry, completely opposite to what my daughter received. When I contacted customer service, they were extremely unhelpful and were very quick to pass on the blame and say “this is how it is meant to be delivered” when in fact it was not. It was most likely dried due to the UK heatwave and they tried to just get rid off it. Extremely disappointed with how unprofessional this company is. Save your money and shop elsewhere.”

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Posted 1 year ago

“Good overall experience with Turfonline. The grass was delivered on the day stated as expected and was in excellent condition. The grass was laid in 25 degree heat during a Heat wave in June and after watering it every night its thriving. Very please. One note is that the delivery can be up to 7pm on the day of delivery (mine turned up at 6pm)”

Turfonline 4 star review on 5th July 2023

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Posted 1 year ago

“Excellent, beautiful Sedum mat, the finishing touch to my bin store roof.”

Turfonline 5 star review on 4th July 2023

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Posted 1 year ago

“I recently purchased some Shadesman turf and I have to say it's probably some of the best looking turf I've ever purchased. However, it had made it's journey over a couple of very hot days and several rolls were suffering from heat stress on arrival. Customer service were amazing, I submitted date-stamped photos of the affected turf and was instantly granted replacement or refund with no hassles or quibbles. Many thanks for your help and keep knocking out great products.”

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Posted 1 year ago

“Turf was delivered on time. Quality was great and would buy again without hesitation”

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Posted 1 year ago

“Went down the day we got it delivered we used a treatment to help it root and it’s just had its first mow and looks fabulous.”

Turfonline 5 star review on 2nd July 2023

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Posted 1 year ago

“The turf was delivered on the date & time requested and as per specification. I have now laid it and my lawn has been transformed from a barren wasteland to a green oasis. So I can thoroughly recommend Turf online.”

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Posted 1 year ago

“Turf arrived on time in great condition and was clearly cut freshly! Two weeks later and despite the weather it has grown unbelievable well completely knitted together! A great experience!! Will definitely use again!”

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Posted 1 year ago

Turfonline is rated 4.6 based on 3,454 reviews