Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,459 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,459 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Turfonline 5 star review on 12th February 2025

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Anonymous

Anonymous // 01/01/2019

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“Extremely happy with turfs, good quality, went down well.”

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Posted 4 years ago

“Easy to order, no fuss, top quality soil.”

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Posted 4 years ago

“Easy to order, prompt delivery and fantastic turf.”

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Posted 4 years ago

“The grass was good quality but was very badly cut at the ends making laying very time consuming and tricky, un like other companies. When fed back they were very dismissive patronising. Shame as other wise the grass was good but would not recommend for their bad after support and not accepting their machine had been set to cut wrong even when I emailed them video of the badly cut grass roles.”

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Posted 4 years ago

“Easy ordering, great service, lots of useful guides and good value products.”

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Posted 4 years ago

“Very prompt service. Arrived we packed with zero damages. Amazing high quality turf with absolutely no discolouration. First time I’ve ever put turf down but the way it was supplied made this easy. Lawn at the front of our house is talk of the street. Buy here with confidence 👍”

Turfonline 5 star review on 8th October 2020

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Posted 4 years ago

“Paid for 8-2 delivery and turf only turned up after 4:30pm. Called several times to get info on delivery from about 10am but was not given any info until 30 mins before delivery. Had a terrible time trying to lay turf by torchlight that evening. Received pathetic refund of just £10 for the early delivery slot. Phoned to ask for better compensation and have had no contact since. Very poor delivery and customer service.”

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Posted 4 years ago

“Very good quality . On time delivery thanks.”

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Posted 4 years ago

“Easy to order online. Arrived on day booked. Quality of turf was top draw, really healthy, and still looks great a couple of weeks in. Would definitely buy from again.”

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Posted 4 years ago

“Top quality turf, delivered on time, been laid for 10 days but looks like it's been there for months. Would definitely recommend.”

Turfonline 5 star review on 7th October 2020

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Posted 4 years ago

“Excellent service . Turfs were really fresh and arrived on time”

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Posted 4 years ago

“Paid for a timed delivery between 8.00- 11.00am Phoned by Turfonlline at 9.00am on day of delivery saying my delivery had gone missing and they Could not locate it. Turfonline had no idea where the delivery depot was or even where the delivery hub was located. Advised at 11.00am that the turf kwould be delivered sometime in the afternoon. The turf finally arrived at 4.30pm and was delivered by a begrudging driver. Turfonline refunded the additional fee paid for early delivery resulting laying the turf a day later than they recommended.”

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Posted 4 years ago

“Great quality, arrived on time by a super friendly delivery man :)”

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Posted 4 years ago

“Quality of turf was excellent, good customer service. Would recommend.”

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Posted 4 years ago

“Easy to order & understand. Delivered on the day chosen, helpful delivery person. The sedum was very dry when delivered, so needed carful handling or would fall apart quit easly. That said it would soon add a lot of weight if delivered wet. The matting was difficult to cut, I used up two pairs of old scissors as you have to cut through the backing along with the chipping and gravel of the growing medium. I allowed 50mm for the depth of sedum & backing which was perfect for the job. It looked good when laid & really happy after jus a few days. You DO need the extra 5% when ordering, or expect to wish you had later.”

Turfonline 4 star review on 5th October 2020

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Posted 4 years ago

“So happy with the quality of the turf! Looks beautiful in my garden. Very reasonably priced. Definitely deserves 5 stars!”

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Posted 4 years ago

“Great product but delivered a day later than promised with very little apology. Sedum looks great now that it’s laid.”

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Posted 4 years ago

“Quick and easy to order. Unbelievable value especially regarding delivery costs (I found slightly cheaper turf online but they wanted £150 delivery). New lawn is looking really great. Website is full of really handy tips and advice. I will be visiting again soon once the lawn has fully bedded and will look to purchase necessary items to keep it looking as it does now. I would thoroughly recommend using Turfonline. If you have a large project definitely book an early slot for a little extra.”

Turfonline 5 star review on 4th October 2020

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Posted 4 years ago

“Turf arrived on day expected. Excellent quality turf. Shout out for the delivery driver who was very polite and helpful. Turf has been down for three weeks and it is hard to see the joins. Really pleased with the turfs and the results. Would definitely order again if needed.”

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Posted 4 years ago

“Great quality turf as always. A pleasure dealing with the company. Helpful from the sales staff to the delivery drivers.”

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Posted 4 years ago

Turfonline is rated 4.6 based on 3,459 reviews