Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,454 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth delivery on time. Quality product, every roll was healthy and lush. Pictured here after the first mow, 3 weeks after laying. Best turf I’ve seen.”

Turfonline 5 star review on 25th April 2023

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Posted 1 year ago

“Best quality”

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Posted 1 year ago

“Great turf,and great after customer care,definitely recommended 👌😊”

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Posted 1 year ago

“Turf very good quality. Excellent driver who managed to get turf delivered on time despite a problem with a blocked road nearby. He certainly went the extra mile, literally, having to deliver using a pallet truck to get to us. Please ensure he is commended. Turf now laid and looks great. Highly recommended.”

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Posted 1 year ago

“Excellent service. Quick ordering process, timely delivery and excellent product at a reasonable price.”

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Posted 1 year ago

“Good quality, easy to lay and take root👍”

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Posted 1 year ago

“Joke of a company, been on waiting list for Titan Turf for many weeks, update in March was that it would be back in stock end of the month, then a couple of weeks ago was told mid May, then yesterday I received an email from them saying 'Titan Turf is now back in stock at Turf Online, Hi There,Thank you for registering your interest in Titan Turf. Titan Turf is now back in stock and available for purchase. Shop now'. I went on the website and no sign of Titan Turf so messaged Jade on online chat only to be told that Titan Turf is discontinued and may or may not be available again in the future. Either they are selling it or they aren't. I was told no emails had gone out stating it was back on sale but they clearly had because I had one. When I told her she said she'd flag it to the IT department. Absolutely no decent apology or explanation for what sounds like a complete c@ck up. Been waiting for weeks for this, ground all prepped and could have ordered something else or grown from seed by now. Back to square one. Will never buy anything from the company again.”

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Posted 1 year ago

“Thank you iam happy with it”

Turfonline 5 star review on 24th April 2023

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Posted 1 year ago

“Aaaaa+++++”

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Posted 1 year ago

“Delivered on time quality excellent”

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Posted 1 year ago

“Excellent quality turf that was delivered quickly and exactly when it was said”

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Posted 1 year ago

“Great service. Grass was delivered in a hydrated state and very good quality thick mat!”

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Posted 1 year ago

“Really pleased with the turf and quality of the product. But suggest that people are very clear about where they live as the local firm that was then commissioned to deliver the product put it on a huge lorry that could not get down our lane.”

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Posted 1 year ago

“I have sent two messages through your notification system notifying Turfonline that the package ordered and paid for under order number 200067939 on 2nd April has not arrived I have not had a response to either I've also contacted DPD who have refused to contact Turfonline and saidI am obliged to notify you as they received an empty package which I have done as above They have sent me an email to say my complaint is investigated The complete lack of response on this is very poor Please send me a refund by return”

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Posted 1 year ago

“Fantastic value we upgraded for a few more pounds for the jubilee grass and it was absolutely perfect plush and green looks lovely”

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Posted 1 year ago

“Prompt delivery, friendly driver and good quality product. It has taken root well and is looking great so far”

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Posted 1 year ago

“Really pleased with the turf, great quality. Will be using again for the next section of our garden when we’re ready.”

Turfonline 5 star review on 23rd April 2023

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Posted 1 year ago

“Good quality turf and delivered on time.”

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Posted 1 year ago

“Good quality turf at a reasonable price. Delivery was as expected.”

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Posted 1 year ago

“Turf arrived on time. Super thick grass with no splits or holes in any of the 40 turves we had. Would definitely use Turfonline again if we need anymore.”

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Posted 1 year ago

Turfonline is rated 4.6 based on 3,454 reviews