Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd Colpmans Farm Islip, Kettering
Rating: 4.64

4.6 Rating 3,454 Reviews

91 %

of reviewers recommend Turfonline

4.6

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“really prompt service, delivered within 24 hours ! Superb”

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Posted 2 years ago

“Ordered the turf online after checking other turf companies and found the shaded turf and it arrived driver was so helpful and brought pallet as close to house as possible. Laying the turf was easy and the thickness of it was brilliant No ripping it went down quick all the turf had been well watered and was still wet when it arrived so no issues, it’s now one week since lates and the grass has taken and now looks in great condition would recommend the turf”

Turfonline 5 star review on 20th June 2022

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Posted 2 years ago

“Fantastic service from start to finish”

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Posted 2 years ago

“Ordering on the website was very simple and easy, we ordered the Jubilee. On the whole it was of reasonably good matted quality. It was a little bit yellow to start and now started to come through. Two or three patches have died off. But I’m hoping that it will come through after lots of watering. Initially it was difficult to get hold of turf line for information at the beginning but I sent an email and got a response in a good time. The phone number was at the bottom of the email and I called up as I prefer to talk to people. We placed the order and all was good on the day when the turf was going to be delivered, I called the customer service line to understand if my delivery was going to be a.m., p.m. I found the lady really rude on the phone. Then I decided to call back and push the transport button. These guys were really supportive and helpful well done to that part of the team . Initially they said ring back at 11 am to find out the delivery time. I did this and then half an hour later my delivery turned up. So why they could not tell me that it was on an early delivery I do not know!!. Overall mostly satisfied apart from the one miserable woman they need to sort her out for her service because it could be a great company my first impressions wasn’t great. Thank you”

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Posted 2 years ago

“The incredibly high price for delivery is just totally totally ridiculous. Please please sort it out for your own sake!”

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Posted 2 years ago

“Great quality turf and speedy delivery!”

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Posted 2 years ago

“Excellent quality, really pleased. It has laid well and taken. Delivery and price were good and the grass perfect and lush”

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Posted 2 years ago

“Ordering was very easy, the website was simple to navigate and informative. I received an immediate confirmation. Later I had to update the order which was done with no problems on the phone. Delivery to central London was on time and the turf itself was of excellent quality: freshly cut, moist, packed on a pallet, without a single brown or yellow blade of grass. Superb! I highly recommend Turfonline with 10/10.”

Turfonline 5 star review on 13th June 2022

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Posted 2 years ago

“Easy to book on line, arrived on time and was great quality. ! Very impressed and would definitely recommend”

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Posted 2 years ago

“Easy to order and good prices. Good product. Shame about the 12 hour delivery window”

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Posted 2 years ago

“The delivery was excellent - arrived before lunch giving me time to lay the turf in the afternoon. The quality of the turf was perfect: luscious green; no holes or torn pieces; strong healthy grass. In fact, such good quality that I didn't need to use any of the spares that I had bought. (I went cautious and ordered 5 roles too much just in case.) Now, nearly 3 weeks later, the turf is growing strongly, has embedded into the ground and is ready for its first trim. I would definitely recommend Turfonline and will use again if I have need.”

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Posted 2 years ago

“Top quality turf as always, I have used Turfonline many times. Never disappoints”

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Posted 2 years ago

“Great quality turf, quick delivery!”

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Posted 2 years ago

“Easy to order, delivered on agreed date. Laid immediately and it looks good. Heavy to handle and time consuming to lay 40 sqm, but well worth the effort. Probably a bit late in the year to lay, but expecting great results next year.”

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Posted 2 years ago

“Great service, next day delivery of good quality, healthy turf at a great price. Laid on the same day and beginning to grow well just a week later.”

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Posted 2 years ago

“Ordered jubilee turf. Arrived in the allotted time slot. Really pleased with the quality of the turf, weed free and really lush. Very easy to lay. Been down a week now and looking really good.”

Turfonline 5 star review on 9th June 2022

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Posted 2 years ago

“Good quality turf however delivery was booked on an 18 ton lorry that couldn’t fit down my road (apparently this was my fault I should of told them the road was small) spoke to staff on the phone, they then tried to charge me £108 to re-deliver the next day after a lot of hassle and many phone calls ended up having to collect the turf myself from the courier”

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Posted 2 years ago

“Very good turf, it was in excellent condition when delivered. Very pleased with the service provided”

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Posted 2 years ago

“Good quality turf and excellent service would recommend”

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Posted 2 years ago

“Delivered as promised. Turf quality excellent..”

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Posted 2 years ago

Turfonline is rated 4.6 based on 3,454 reviews