Harley Therapy - Psychotherapy & Counselling Reviews

Name: Harley Therapy - Psychotherapy & Counselling
Address: 10, Harley Street, London, 10, Harley Street, London, City of Westminster
Rating: 4.75

4.8 Rating 510 Reviews

95 %

of reviewers recommend Harley Therapy - Psychotherapy & Counselling

Company Reviews

Metrics

Info

4.8

Based on 510 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Harley Therapy - Psychotherapy & Counselling:

A warm welcome from our founder Dr Sheri Jacobson. We are a team of highly experienced psychotherapists, clinical and counselling psychologists and psychiatrists in central London.

Established in 2006, and well-known as London's premium therapy providers, our exceptional practitioners specialise in short and long-term counselling, psychotherapy and cognitive behavioural therapy for a range of issues, from day-to-day worries to complex psychological conditions.

Visit Website

Phone:

0345 474 1724

Email:

admin@harleytherapy.co.uk

Location:

10, Harley Street, London,
10, Harley Street, London
City of Westminster
W1G 9PF

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an appointment with Michelle Bassam and she was brilliant! Would 10/10 recommend Michelle.”

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Posted 3 years ago

Thank you for your review. How wonderful to hear you found Michelle to be brilliant and would recommend her. With kind wishes.

Posted 3 years ago

“So far so good. Diagnostic session was thorough, efficient, clear, humane and well pitched.”

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Posted 3 years ago

Thank you very much for your feedback. We are pleased to hear how you found the consultation, and hope you continue to be pleased with the service. Kind regards.

Posted 3 years ago

“Very professional. Dr Maria Vella helped me unravel mysteries about my behavior that would inevitably lead to self-harm and destructive consequences. She was a very firm and reliable person that you could count on in your times of crisis.”

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Posted 3 years ago

Thank you very much for your review. It is with pleasure we hear how you found your sessions with Maria. With kind wishes.

Posted 3 years ago

“If like me you are in a dark place. Please contact harley. Melissa Clarke is something else . Previous therapy i felt I was just a weekly payment. Melissa after a few weeks has helped me find my path to my old life. I don't feel alone the support from her is second to none. The world needs more of Melissa. Thank you from the bottom of my heart .”

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Posted 3 years ago

Thank you very much for your review, which is really wonderful to hear. Melissa is registered with our sister company, Harleytherapy.com, where we will forward your feedback to her. Kind wishes.

Posted 3 years ago

“The session was fine and I have no issues with the therapist. What I really have to question is the general operations of the first session. You ask your customers to use skype but do not provide any instruction as to how to set it up, how to use it. In the first session I spent 10 minutes trying to work out how to call the therapist and even when I called Harley Therapy for support I do not think they knew how it worked. When you are paying so much for a session you kind of expect to just be able to go to your emails, click a link and then join a call. I have never seen anything like this in the past year and although it is a small thing it makes me question the quality of the operations as this is such a basic error.”

Helpful Report

Posted 3 years ago

Thank you very much for your review. We apologise for the difficulties you encountered with using Skype to contact your therapist. Each practitioner has their own preferred platform to conduct their online sessions, and your therapist uses Skype as their chosen platform. However, following your feedback we will be liaising with the practitioners who currently use Skype, with a view to looking at alternative and more straightforward online options.

Posted 3 years ago

“Ordinary place”

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Posted 3 years ago

Thank you for your review. We are sorry to hear you felt the place was ordinary. If there is any feedback you could provide to help us improve on the venue, we would welcome hearing from you. You can contact us by email; admin@harleytherapy.co.uk. We hope the therapy and service you received was as you expected. With kind wishes.

Posted 3 years ago

“The best service ever!!”

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Posted 3 years ago

Thank you for your review. We are very pleased to hear this! Kind regards.

Posted 3 years ago

“I had a very positive experience and Maria has really helped my mental state. I am able to enjoy a much fuller life now!”

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Posted 3 years ago

Thank you for your review. It's great to hear of your positive experience and how Maria has helped you to now enjoy a much fuller life. With kind wishes.

Posted 3 years ago

“My first session with Michelle far exceeded my expectations. I had never tried therapy before and she was warm, kind and encouraging. I felt very hopeful and optimistic following our session and look forward to next week. The booking process was also easy and non intrusive. I was able to book online and ask questions via email which I preferred. I highly recommend Harley Therapy.”

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Posted 3 years ago

Thank you very much for your review. We are delighted to hear how Michelle exceeded your expectations, how you found her as a therapist, and that the booking process and administrative support was easy and non-intrusive. We hope your experience continues in this positive way. Kind wishes.

Posted 3 years ago

“Dr Humpries was warm, empathetic and highly professional. Can thoroughly recommend.”

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Posted 3 years ago

Thank you very much for your review. We are pleased to hear you found Dr Humphries to be warm, empathetic and highly professional. It's also very pleasing to hear you thoroughly recommend him. With kind wishes.

Posted 3 years ago

“The therapist was really good, I felt relaxed and the conversation was flowing, it was a good experience.”

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Posted 3 years ago

Thank you very much for your rating and review. We are pleased to hear you found the experience really good and relaxed too. With kind regards.

Posted 3 years ago

“Francesca liked the therapist 5 stars”

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Posted 3 years ago

Thank you for leaving a review. We are glad to hear you like your therapist. With kind wishes.

Posted 3 years ago

“The therapist themselves good, but the skype address given would not work and after trying for 15 minutes, eventually used phone. So that meant i used a 35min session but paid for 50min - and at £250 i’m not to impressed.”

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Posted 3 years ago

Thank you for your review. We apologise once again for the technical issues which resulted in a shorter session. We are pleased you accepted our offer of a 50% refund. With kind wishes.

Posted 3 years ago

“This was my first visit. It was straightforward getting an appointment, and there was a range of specialities and many experts in different areas. I had my first session yesterday and it was very helpful.”

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Posted 3 years ago

Thank you very much for your review. We are pleased to hear you found the first session very helpful. Kind wishes.

Posted 3 years ago

“I thought the Doctor was approachable and friendly. He didn't try to dictate the session and listened to my concerns. He tried to suggest solutions to them and was realistic in his assessment.”

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Posted 3 years ago

Thank you for leaving feedback. It's very pleasing to hear how you found your assessment. Kind wishes.

Posted 3 years ago

“I really benefited in my session with Dr. Mitchell. I felt at ease talking to him and I felt like there was something I can take with me at the end of the session.”

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Posted 3 years ago

Thank you very much indeed for your review. We are pleased to hear how much you have benefited from seeing Dr Mitchell. With kind regards.

Posted 3 years ago

“Very helpful indeed”

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Posted 3 years ago

Thank you very much for leaving feedback and a review. It is great to hear that you found our services very helpful indeed. With kind regards.

Posted 3 years ago

“I found Emma Jackson very easy to speak to and warming. I have booked another session for Monday”

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Posted 3 years ago

Thank you very much for your review. It's great to hear you have booked another session. Kind wishes.

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you for leaving a review. We are very pleased you have found the service provided to be excellent. Kind wishes.

Posted 3 years ago

“Very very good”

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Posted 3 years ago

Thank you very much for your review. It is most pleasing to hear how good you have found our services. With kind wishes.

Posted 3 years ago

Harley Therapy - Psychotherapy & Counselling is rated 4.8 based on 510 reviews